SL
Siyabonga L
Active since Jan 2019
8
Reviews
0
Industries
Reviews
8 reviews16 months ago
Pep Lenasia Station and Pep Signet Terrace Information Differ to the Youtube Ad for 99c FNB initiative
My friend told me about the Pep and FNB 99c initiative and I checked the Youtube ad to verify this, but on the below Pep stores I got a total different information after going there as the proud FNB customer Kindly note Pep Signet said their vouchers got finished, when I got to the till, it was after 09:00 this morning. Does a store get a voucher for this? And they said you have to buy items that costs R300 before you can qualify for the 99c (Prince) items per customer before getting the voucher news on the till? And Pep Lenasia station still had vouchers but they said I had to buy item or items that cost R300 for both 99c or discount of R130 for toughees. Does FNB Pepkor and FNB know about this store conditions or is the ad false ad?
0 replies
18 months ago
Terrible Service from Nothemba George Attorneys notaries and conveyancers
Good day, I'm so disappointed of the unprofessionalism that I received from Nothemba George Attorneys notaries and conveyancers on the 14 October 2024. I texted Nothemba on the 25 September 2024 through whatsapp but she didn't respond and I tried to call her to no avail. I texted her again on the 2nd of October 2024 and this time she responded on whatsapp. She gave me 2 numbers that I must call from her office. I called one of the ladies by the name of Aviwe, whom I told what my issue is from the 2nd of October 2024 and she promised to get me the details I wanted. I kept following up with her regarding the information I wanted on the file during the time they were doing the ownership transfer of my house from the old owner to my name. First she said the file is old it must me in the storage she hasn't get the time to go and look for it, until last Thursday (10 October 2024) where she promised to make some time same day or the following day but she didn't. I escalated this matter to Nothemba, who refused to grant me access to the file and she said the file belongs to the office, not sure if she's referring to her office. While I was insisting to get the file she blocked my number, which I find very unprofessional. And by refusing me this file she is contravening with The Promotion of Access to Information Act, and I feel she should have known better and acted in accordance with (PAIA).
0 replies
46 months ago
Tommy Very authorize refund
Tommy Vrey please authorize my refund. Last week Tuesday of the 12/07/2022 consultant called me and confirmed all my details and promised me that it should reflect the latest on 18/07/2022. I called on the 19/07/2022 for the follow. I was told you haven't authorized the payment.
134 replies
46 months ago
Buhlali called me and told me that they have received the confirmation for my car tracker
Buhlali called me and told me that they have received the confirmation for my car tracker. I request to updated my cartesy car group, she offered to transfer me to the relevant department. And the call didn't take long I was through. I was warmly welcome by Lesedi who gave me the best customer service that any customer can wish for. Many thanks to both ladies for your professionalism.
134 replies
46 months ago
Kaycey Cheek you are the star
Kaycey Cheek you a good face for Renew-It Greenstone. My bakkie was with Renew-it Greenstone panel beaters for 7 days. I didn't have the cartesy car on my insurance. So I was without a car. I called my Urbersure insurance brokers to ask the Renew-It Greenstone stuff to attend my bakkie as the accident was just a minor accident. And I felt it shouldn't be taking that long to fix it. Instead they just gave the same feedback I could've get from the panel beater. Sometimes they wouldn't even bother calling me back. I called Auto & General to no avail. Last week Friday, I logged into the Renew-It FastTrack system and according to the system the car was ready for collection. I was like oh finally. I thought let me call them to confirm. And Kaycey answered the call and I gave her my car registration. She told me no the car is still in assembly according to her system. I couldn't believe her. She confirmed indeed with the service manager that the car is still in assembly they are still waiting for the additional part which is a headlight. The person that was assigned to my claim was off sick. Kaycey offered to assist in her absence. Out of my frustration I requested Kaycey to asked the assembly department to put back all other ordered parts and the bumpers back and I will collect my bakkie the following day and I will returnthe car as soon as they orderedthe headlight. Reason being I paid half of the excess to avoid the delays. Now I'm still waiting after 7 days. Few hours later Kaycey told me the new additional part a headlight has been received and the assembly guys are busy with my car. That was Friday the 17/06/2022. On the 20th Kaycey Cheek informed me that my car was moved to polishing and on the 21st she told me it was moved to Quality Check. Few hours later she told me my car went to wheel alignment, before the end of the day she told me my car was ready for collection. I mean she keep me updated of each and every time. Such dedication, it took Kaycey Cheek involvement 3 days to have my car ready after waited for 7 days before. I was frustrated and making demands to her as any other customer. And she serviced me with absolutely nothing but the best customer service that. Her understanding is out of this world. Her talk is her action. And yesterday I got my car. Kaycey Cheek you are amazing, please keep doing the great job and may God bless you
134 replies
48 months ago
Boxer lenasia station and glover
Boxer food department guys ask me if glover provides the s****s when I politely requested the s**** for my bliss yogurt that is on special. Maybe glover should package the the s****s on their products when they are being delivered to Boxer Lenasia station, because I was never asked question that on the other stores. As the results I opt for Amarewu and that was not my first choice. Or maybe Boxer lenasia station should tell that dark lady with afro hair to treat customers better as they pay their salaries. And for now I won't mention the lady's name, maybe she is a mum who forget she's at work to feed her kids.
74 replies
88 months ago
DSTV Multichoice blocked me unlawful
I never received such a bad service in my entire life from such a big entity. It's more than 2 months I logged a call with DSTV Multichoice about my services that are being blocked due to the paymen that is not reflecting. Every 5 days I must warship them to unblock it. Each and every time I must explain why I want my services back, though they aware of the payment issue. This morning I texted the on their messenger at 05:24, not even a single agent as responded to my text. I followed up at 07:00, now its 07:22 and still there's no response. I keep getting different feedback from their agents. First time I logged this with them they said payments will call me in 48 hours of which they never. Last time they said my issue will be attended in 4 to 7 working days. In more than 2 months time, here I am still complaining about their service as if I don't have anything better to do with my time . This company doesn't even care about their reputation, cause they never even respond on my first complaint here in Hello Peter. I find this unlawfully cause I paid them and the issue is on their end.
0 replies
88 months ago
Dstv poor service for unallocated payments
Since beginning of December I've been calling Multichoice for the December payment that is not allocated. I've forwarded them the receipt 3 times, they kep saying their payments department will call me at first, of which they never. And the other consultant told that this issue can take a year as my issue has been escalated globally. Every week I must call them for the same issue. It is really disappointing for the company that is big as Multichoice take this long to resolve us an incident. It's as if they don't care about you as the customer. And when you contact them you have to explain the same thing over and over. And keep sending them the same receipt as if you are trying to scam them or something. Their system are so bad that they can't even check on their system that you reported the same issue before, it's so irritating. I find them so arrogant as the company that doesn't have a competition.
0 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
5 (62.5%)