CP
Carissa P
Active since Jan 2019
18
Reviews
0
Industries
Reviews
18 reviews6 months ago
Secrets and no communications
Deeply disappointed with the service received from Platinum Properties. We approached them after relocating provinces, seeking a reputable agency to assist in renting a property. They were eager to secure the lease and assured us that a large, fixed wall mirror—one of the property’s key features—would remain in place. We also made it clear that we did not want to rent a property that was for sale. Shortly after moving in, we discovered through another resident that the property was, in fact, on the market—something Platinum Properties failed to disclose. Since then, we have endured a stream of calls and requests for access from trustees, valuators, and inspectors. At no stage did the agency communicate openly or professionally about the sale. To add insult to injury, we later received notice that the long-mounted mirror (in place for 13 years) would be removed, again without consultation or consent. In summary, Platinum Properties has shown a disregard for transparency, tenant rights, and basic professionalism. Quick to collect payments, yet careless in communication and respect for tenants’ quiet enjoyment of their home. I cannot recommend them under any circumstances.
0 replies
23 months ago
Noise Pollution and Safety Neglect
I am writing to express my dissatisfaction with the management of Century 21 Potchefstroom regarding ongoing noise and safety issues at the property located at 11 Reitz Street, Potchefstroom. While I am not a client of Centuary 21, I am compelled to bring attention to the unacceptable behaviour of their tenants, which directly impacts the quality of life of those in the vicinity. Despite repeated attempts to address the excessive noise disturbances caused by neighbouring residents, I have found little to no assistance from Century 21. As a concerned member of the community, I have made numerous calls to the security company, only to be met with the same lack of resolution. It is evident that Century 21's responsibility extends beyond mere profit margins to the well-being of the entire community. Upon reaching out to Anke Nel, the manager of Century 21 Potchefstroom, I was met with disappointment. Despite my background in ******** law, Ms. Nel provided no satisfactory legal insights into the matter. Her dismissal of noise pollution concerns and her apparent lack of knowledge about relevant legislation is concerning, to say the least. Moreover, Ms. Nel's nonchalant response to safety hazards, such as residents adorning electric fences with their laundry, was nothing short of breathtaking. Her suggestion that we should embrace such perilous acts as "cultural differences" reveals a level of disregard for tenant safety that is truly awe-inspiring. Ms Nel's proposed solution of switching off electricity, despite the property having solar power, only exacerbates the situation and demonstrates a lack of genuine concern for the well-being of surrounding residents. It is evident that Centuary 21 Potchefstroom prioritizes profit over the welfare of the community. The numerous negative reviews on platforms such as Google are a testament to the inadequate service provided by Century 21. It is clear that the organization not only fails to meet the needs of its clients but also neglects its responsibility to the public at large. Yours in exasperation, Carissa
0 replies
37 months ago
*****
There is a case opened - that I need to pay someone money... I have NEVER used my account ever before. I don't even know the person. PayPal want to charge me an extra amount for service fees. How can someone owe money - if they have never made use of PayPal before... I did also submit my bank statement as proof. Yet.. The fight continues. And I do submit that I am accused of ***** (taking someone's money) - I will be approaching my bank and the police service to submit an affidavit - since this is getting serious unnecessarily.
0 replies
44 months ago
Incompetent staff
Stone Harbour - advertised as R349.99 - for the Denims (where indicated) and R349.99 on the buttoned shirts (where indicated). A young Edgar's employee asked whether he can assist in searching for a smaller size Jean - which we obviously appreciated. I CLEARLY asked him as to whether it will be possible to take a shirt and a Jean combo - since the price and special (indicates that you'll get R100 off per item) is EXACTLY the same - for both the Jeans and shirts. There were in any case NO indication on any board that that would not be possible. At the till - a rude african lady told me that this will "obviously" not be possible... In conclusion - after fitting the clothes because your male employee said that it will be entirely possible - I had to go to the till... Just to find out that this was a lie... I demand answers.. Because this is unacceptable - besides this - this will also be my very last visit to Edgars MOOIRIVER Mall.
459 replies
44 months ago
ABSA - MooiRiver Mall - Die Bult?
As I sit in the QUEUE (customer service) - I heard a lady that said she will be moving to another bank - ABSA is a rip off - at another table, a man is getting upset - because they are struggling more than an hour with his online banking app and at the another table - an older women os mentioning that ABSA is not helping her with her investment - at all. Here I sit... 7th in the queue - I have a problem with fraud on my card (this will be the second card that I will be replacing at ABSA in one year). In total - there where another four fraudulent activities - just in my family. No - we do not share OTP's or a CVV. We are most probably the most cautious people - when it gets to something like even swiping a card. We rarely ever share card details for online transactions. I have 2 questions for ABSA. 1) Why did they close the branch on DIE BULT - as a result of that, the Mooi Rivier branch are currently FLOODED with people - I hope to get assistance before they close. 2) Any reasons for the extremely high fraudulent activity? This further result - that I have to queue in the police stations row for an affidavit.. For something that I haven't done or asked for. We are loyal customers of ABSA - but our patience is also getting tested. Please don't bother by giving me a call - instead, provide me with an email. This situation is really starting to get the best of me. *Older people are not even getting first priority in this bank - a very old male couldn't sit anymore. None of your staff offered to assist him first.
134 replies
56 months ago
Dis-Chem Haasendal
The service is PATHETIC. The manager is the rudest person that I've EVER encountered.
0 replies
56 months ago
Rude call agents
Spam calling me CONSTANTLY. With some of the most rudest calling agents. I have been interested at first, but they've been given me a total dislike in their services. So I plead to not call me back - and to please get better call agents on the phone. (Potchefstroom branch)
106 replies
58 months ago
GEMS COURIER PHARMACY STAFF MEMBERS
The rudest staff member ever assisted me. Basically assigned his job to me. Services are (in general poor and slow) The male at the chronic courier pharmacy even scolded on me! It's hilarious! The Afrikaans staff however are more kind and ACTUALLY willing to help. I'm on the EMERALD plan... I expect good service, apparently not at GEMS. As a matter of fact, usually at the end of the call, the ask you whether you'd like a reference number for the call - I didn't one, I also didn't got the opportunity to rate them, as you usually get the opportunity to do so.
265 replies
60 months ago
The majority rating... Says it all
Just an exceptionally poor "bank" . Their ambassadors are even WORSE. Gof practically forced by one in Matlosana mall to join. The Consumer Protection Act means NOTHING to them.
53 replies
68 months ago
Pathetic Service!
I bought a R1000 ITunes voucher. A very lengthy story made very short... Fraudulent activity took place. Even my BANK confirmed it, and told me to immediately ask the ITunes team to cancel my card for the time being (so that I don't lose my R1000. My bank also blocked my cards for time being, to prevent further suspicious activity. So I reached out to the team, gave them the code on my card, and asked them to block it IMMEDIATELY. Their poor response was blatantly... Sorry ma'am you have to call another number to do this. You would also need to reconfirm everything, and they will take some time before blocking the card... Their service was terrible! As a result of absolutely terrible and unacceptable service - I lost R1000, that COULD HAVE BEEN PREVENTED, should they just acted as they were asked to do. I wouldn't recommend this for ANYONE. Money that could have been saved, is now lost due to PATHETIC service.
0 replies
Review Distribution
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1 Star
18 (100%)