OB
Otsiele B
Active since Feb 2019
18
Reviews
0
Industries
Reviews
18 reviews24 months ago
Bad customer service
Their telephone lines aren't answered and I need my order changed from collection to delivery if they can't then refund me!
0 replies
26 months ago
The best customer service
Thanks for sorting out my refund, I will surely come back and order from you guys.
0 replies
26 months ago
Unfriendly staff and ********* business practice
They don't wanna refund my delivery fee for an undelivered order, the lady who makes calls is a bully and she treats people like trash. She dropped the call on me. Refund my delivery fee or I will go to the ombudsman.
0 replies
27 months ago
Account issues
Bad customer service and non functional WhatsApp line.
128 replies
34 months ago
#20015822 - ****ty online system
Their online facility is not user-friendly as compared to other E-commerce companies. I placed an order on the 29th of June, and there hasn't been any update on the status of the order, and their call center agents are very rude.
0 replies
37 months ago
Close your online facility!!!
I placed an order on Saturday, and it was canceled on Monday because their Key West store sold the console to a walk-in customer. Why don't they separate the in-store stock from the online stock?
106 replies
37 months ago
Misleading website and rude call centre agnet
The call center agent was so rude and unhelpful when I called earlier using +27 10 012 3233, she kept on interrupting me. And also, the website is misleading. The statement "Orders not paid for within 2 hours may be canceled unless arranged with us in advance" is not true, as I called to reserve stock and wasn't assisted.
212 replies
51 months ago
Valentine's day ruined already
They wanna ruin my valentine's day. Their driver called only once and I was in a meeting they didn't call again and when I tried calling the number it went to Voice Mail. Please urgently advise on my order?
0 replies
55 months ago
Appalling service from MTN online
They have decided to suspend my services without a valid reason now I lost over 7K in profit due to this.
0 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
16 (88.88888888888889%)