MM
Mathapelo M
Active since Feb 2019
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Elouise McBride was truly amazing in my cancellation process
Elouise McBride was truly amazing in my cancellation process. She tried to get me a cheaper premium and ensured that I stay informed throughout the process. I would actually reconsider going back to Momentum Insure because of her!
53 replies
10 months ago
#90184
I hate it when businesses fail to communicate with you once you've made a purchase. The fact that i bought goods on the 24th of May and i still haven't received them. On top of that i have to follow up, i was told about a delay on the 29th and i followed up on the 6th (i was told the goods would be arriving the next Monday, 9th of June) No feedback given that week. I sent yet another mail on the 17th and i'm being told that there's a possibility that it might get delivered on Thursday. Why advertise something that's not available? and why should i constantly follow up on something i've already paid for?
0 replies
13 months ago
Settlement Quote!
Can someone from Wesbank get back to me about a settlement quote. I sent a request on Saturday, 29 March 2025 and it's now the 3rd of April and i'm still waiting. Reference: 833325 No back and forth please, just email me the settlement quote.
106 replies
16 months ago
***********
I have requested a settlement quote 2 times and still haven't received it!!! Ref 1 - 802875 Ref 2 - 806715 And i just found out that my account is under debt review when it was supposed to be removed in 2021!!!
112 replies
24 months ago
I don't even know why i'm still paying the subscription
I have being paying a set amount to Multichoice for over a year and today i was told that i've been making short payments and now i have an outstanding balance. I've never been told that i needed to increase my amount and now that the amount has accumulated my services have been disconnected. What upsets me the most is that both Nokwazi and Simamkele keep telling me about a system. Had i been told earlier i would've adjusted accordingly but the fact that it was delayed and now i'm expected to pay the accumulated amount is unreasonable.
106 replies
31 months ago
Thank you Presha!
They are all good and well until your personal items go missing. These items can easily be replaced but the denial of the items existence is whats messed up....Oh yeah, Thanks Presha!
262 replies
31 months ago
I loved the service ...
I loved the service provided by Presha, she informed me at every stage and put me at ease with the car.
131 replies
39 months ago
Worst Experience with Engen1 App!!
I wish i could give half a star!!That's how much i hate that stupid Engen1 app!!!It's been how many months now, no resolution. No accountability. Being taken from pillar to post. Something that was meant to be a convenience turned into the most inconvenient resource.
188 replies
39 months ago
Thank You Discovery Insure!!
Had a minor collision in December and the person who called me was so kind. Stayed on the call with me until i calmed down. The claims process thereafter was so easy via the app. Thank you for not adding to the trauma.
132 replies
42 months ago
Engen 1 App Fraud!!
I put money on the Engen App and regularly pay with it. On September the 11th i noticed multiple transactions from "Figment Design" (transactions for over R6000) debited from my account. I immediately called the bank to report the fraud and upon investigation i was called today to be told that these are transactions from the Engen Top Up function on the App. I have never approved any debits/ scheduled any payments to the App, why would you debit my account? My biggest issue is i still use it and currently have funds that i can't take out and stop using this company!!
1056 replies
Review Distribution
5 Star
5 (31.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
10 (62.5%)