WT
Wesley T
Active since Feb 2019
9
Reviews
0
Industries
Reviews
9 reviews34 months ago
Poor post-sales service
I bought my vehicle from MitMak in February, 2023. I have battled with post sales service ever since. At first it was the reimbur*****t of the holding deposit that i had to constantly follow up on. The licensing fee reimbur*****t was the next thing i had to keep following up on. I have sent my vehicle in twice for issues on the injectors. There is now a payable excess from the warranty on the second repair that needs to be sorted out. I have sent emails to the sales representative and the contact that was given to be to sort out warranty claims and repairs. We are on day 3 and there has been no response. MitMak advertises their excellence through their Hellopeter reviews. Pre-sales is excellent and post is extremely poor. MitMak motors, i will be posting a review on a daily basis with the same problem until you have contacted me and sorted out the issue at hand.
53 replies
36 months ago
Poor after sales experience
I wrote an excellent review for Mit-Mak up to the day I bought my vehicle. The holding deposit, I had to make multiple follow ups before getting it back. This is more then 3 weeks now for my licensing fee that I am waiting for feedback. Multiple emails with no response. Calls made and "feedback will be given", nothing... Poor after sales experience
53 replies
39 months ago
Excellent Service Mit Mak Motors
Excellent service received from Mit Mak Motors. I did an online enquiry on a vehicle and received a call shortly thereafter. Marius took up my enquiry proffesionaly and was prompt to provide any information or documentation I requested. With the assitance of Wian, i was able to get in a trade value on my vehicle that beat all the other offers i received from multiple dealerships. I showed up twice, unannounced, and was able to witness the thoroughness of their process in preparing the vehicle for showroom condition. I have purchased multiple vehicles from large franchises and non as impressive. All my additional requests were attended to with no fuss. I arrived early for the test drive and possible signing of my vehicle and was met with a prepared team. Once the test drive went well and I was prepared to sign and the process did not take longer then 40 minutes. Tercia was thorough in explaining the contract and was able to answer all questions with no hesitation. It has been a great experience in purchasing this vehicle through Mit Mak Motors. Thank you to Marius, Wihan and Tercia for handling this process professionally. I will certainly be doing business with you in the future.
162 replies
47 months ago
Allen Joss Mazda - Neill van Wyk
Bought a new vehicle from Allen Joss Mazda. The process was professional and expertly handled. I arranged a test drive and the Salesman had the car ready prior to arriving. The purchase of the vehicle was quick and i had constant feedback from them. Day of collection was well organized and was the best service I have received from a dealership. Registration plates were received within 2 weeks and was put on by the salesman himself. A professional experience throughout which is hard to come by these days. Thanks Neill and Allen Joss.
0 replies
57 months ago
Medi-Clinic : Brits
Extremely unhappy with the unprofessional service received this morning (23/08). We around 06.00.Myself ,wife and child came in as my child had a fever and was vomiting. The person in the emergency ward came with the form and I was told to fill it in "man" as if I was a friend. The nurse attended to my child, where and you could see that handling a child was not her specialty. Doctor ***** (not sure about the spelling and can't find her on your list of practitioners) "assisted" my wife and child, and my wife was asked why the child did not have a mask on. The doctor had a complete lack of empathy and compassion for the situation. She is 11 months old. According to the government written gazette, wearing of masks up to the age of 6 is not mandatory. My wife was met by sarcastic remarks and a doctor that seemed to be in a rush to get her shift over. I was phoned during this consultation as my wife was furious. My child's ears were checked. My wife asked why her nose and throat was not checked, and the nurse had nothing to say but smirk and murmured something to herself. I will be taking this up with my medical aid and any other platform I can to expose this poor service. I'm appalled that this is the medical services we have at a private hospital.
0 replies
57 months ago
Sun city - Cabanas
Booked in on Thursday 19 August, was looked past by most of the staff working there. The receptionist was welcoming and the check-in was prompt. That evening there was no hot water. Reception was informed and we were told to leave the water running for 30min and it should get warm. This did not happen. The following morning the water had not been sorted. We left the water running for 1.5 hrs , and made multiple calls to reception with them responding that maintenance and management were attending to it. Eventually reception stopped taking calls altogether. In a span of 2.5 hrs there was no hot water, no feedback from reception or an apology for the inconvenience. Breakfast was held at the Soho hotel. We were told that they couldn't see us booked for breakfast, which we were. In general, the staff were not friendly. Sad to see this type of service. I have stayed at Sun city multiple times in the past. Things have definitely changed, and not for the better.
0 replies
68 months ago
Langamed - Horrible service
An emergency call was made on saterday, 26 September at 18:44 to Netcare 911. Received a call back from them saying that Langamed had been requested to assist with their ambulance service. Netcare 911 paramedic arrived at 19:10. We waited for over an hour for the ambulance to arrive. Thankfully the medic was able to stabilize my wife and the situation did not rely on the punctuality of the ambulance. I would not recommend their services after this experience.
0 replies
70 months ago
Installment refund - Shocking service
My policy was cancelled with Miway on the 21st of June 2020. I was told by the consultant that I would be refunded my full monthly payment as it was already due to go off. I was told that the payment would be received within 7 working days. My account was debited as scheduled, but no refund after the 7 days. I phoned to have it resolved and was told that the same consultant that assisted me would contact me back to sort it out. 7 days past and no call from the consultant. I have just come off a call from Miway, where I was told that I need to send my bank statement to them to prove that my account was debited, which they can see on the system anyway. I will receive my payment in 3 days if I send them a statement or I will need to wait another 7 days for a refund. Why make it a clients problem to send you documentation, when it can be seen on your system? This service is shocking. I hope their claims are easier to process. 3 weeks and waiting for a refund.
105 replies
87 months ago
Vodacom Fibre installation
We've recently had Fibre installed in our estate. Vodacom was quick to have me sign up to the Fibre package that they offer. It has been 3 weeks since I've signed up and the contract has been approved but no one has contacted me for installation. I have been in contact with one of the agents that say the will get back to me and nothing has come of it. Poor service to say the least
210 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
5 (55.55555555555556%)