DS
Desiree S
Active since Feb 2019
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Mistakes on every encounter & unecessary, time consuming proceedures for every small action required.
THE WORST ADMIN INTENSIVE COMPANY TO TRY DO ***ANY*** BUSINESS WITH, AND MAKE MISTAKES ON *EVERY* INTERACTION WITH THEM! DO NOT SIGN UP FOR ANY PRODUCT WITH ALLAN GRAY. It seems like young staff are appointed to run the floor and do not know the systems/products in place. I have encountered this lack of experience in every one of my dealings with them. And, their processes are absolutely tedious, time-consuming, and unnecessary (changing debit orders, 30 pages needed filled in, restrictive formats; hours to get anything changed on accounts/reviewed etc).
106 replies
2 months ago
REFUSAL TO ANSWER TO SWOLLEN BATTERY - MASSIVE SAFETY RISK
SWOLLEN BATTERY AFTER 14 MONTHS AFTER PURCHASE, R12000 laptop... all attempts to get help: Whatsapp chat, email, online contact us webpage, phone number - ZERO help.
0 replies
5 months ago
Ref: 218732397. POOR PRODUCT AND SERVICES, both a waste of time and money
Laptop bought on black Friday special. Inspiron 15. Screen rim cracked, within the "warranty" period, which you cannot claim anything under. There is no repair or on site place for inspection or repair nor anyone they refer you to after extremely lengthy calls with bots and 'technicians'.
0 replies
7 months ago
Tenants owing R26+ increasing everyday and tribunal does nothing RT0785/25, RT0979/25, RT0997/25
Lebo Mokate, Lesiba Sathokhga, Christopher ****en have sat on relative's case unwilling to take steps or communicate anything with us regarding a summons or follow up on a case that has bills rising literally everyday. May we please get a response from the tribunal. RT0785/25, RT0979/25, RT0997/25
0 replies
10 months ago
[0-9990000038948] Your Business Profile support inquiry
Cannot verify my business, now blocked and only receive generic bot emails.
0 replies
10 months ago
***** CONTINUING ON MY ACCOUNT AND DISCOVERY ONLY HAS AUTOMATED BOT RESPONSES
***** HAPPENING ON MY ACCOUNT AND ALL I GET IS AUTOMATED RESPONSES. getforsports.com and myzenjardin.com have signed me up as a membership and are deducting from my account every few days. Cannot get a human response from Discovery bank on my credit card. Disgusting poor service. Not easily accessible. REFUND IMMEDIATELY. I have already sent through all the proofs of transactions and cancellations yet the memberships are still deducting as they continue to move out the cancellation date on these **** sites
53 replies
11 months ago
no refund provided for a subscription i didnt agree to
refuse to refund a subscription i didnt ask for.
0 replies
11 months ago
2 week turn around time to queries.
Terrible turnaround time to get shares/trading done through Standard Bank. Turn around time on their automated email says 24-48 hours response (working hours) from their Call Centre. I have waited approximately 2 weeks between every email or call had with their 'service' team. I would definitely not recommend their work.
58 replies
12 months ago
Cannot access my account, nor support to get this resolved
Cannot access my account, nor support
0 replies
42 months ago
Genius Gadgets online site
Following a sponsored advert on my Facebook feed - and clicked on the product I was interested in and they took the money off my account for the product and shipping in dollars, before adding shipping details of my location - only to find out they do not deliver to South Africa........ SCAM :( Would not give a refund, even after immediately emailing the support team.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
11 (100%)