VP
vania P
Active since Mar 2019
9
Reviews
0
Industries
Reviews
9 reviews22 months ago
HAPPY PAY ****
I WOULD LIKE TO WARN EVERYONE AGAINST HI-FI CORPORATION HAPPY PAY OPTION. I HAVE THE PROOF. THEY GIVEN YOU PAY OFF OPTION, I CLICKED THE EMMIDATE PAYMENT OF R375.00 EMMIDIATE PAYMENT AND 2 PAYMENTS FOLLOWING. I SUBMITTED SCREENSHOT TAKEN AS MY PROOF JUST TO HAVE COPY OF THE AGREEMENT, AS I LINKED UP ,MY CARD, I GAVE AUTHORISATION FOR DEBIT AMOUNT... AMOUNT WAS DEDUCTED AS PER MY BANK STATEMENT, YET I GOT A MESSAGE STATING THAT "LINKING THE CARD WAS UNSUCESSFUL" THE AGENT GIVEN A REASON WHICH DOES NOT ADD UP HE SAID WAS THE FUNDS AVAILABLE .. THEN HE SAID THEY ONLY APPROVED 750 AND AMOUNT WAS R1100, BUT THIS IS WHY I WAS PAYING THE R375.00 UPFRONT ... THEY HAVE NOT ANSWERED OR RETURNED CALLS.. I SENT THE THE DEDUCTION, THE COPY OF THE AGREEMENT FOR 3 PAYMENTS, YET MESSAGE SAIS CARD COULD NOT BE LINKED. CARD MUST HAVE BEEN LINKED IF THEY MANAGED TO DEBIT THE MONEY. I WONT BE GETTING A REFUND THEY SIMPLY NOT REPLYING TO MAILS AND STOCK IS REFLECTED AS NOT PAID FOR ON THE ORDER I PERSONALLY THINK THIS IS A ****... WARN EVERYONE WATCH OUT FOR HAPPY PAY OPTION ON HI-FI CORPORATION. THEY TAKE MONEY AND DENY THIS EVEN WHEN YOU SEND THEM THE PROOF..
0 replies
23 months ago
STAY AWAY FROM RCS CREDIT ON PICK PAY
I WOULD LIKE TO WARN EVERY PERSON CONSIDERING OPENING AN ACCOUNT. RCS GRANTS THE ACCOUNT, YOU CAN BUY ON YOUR PICK PAY CARD. MY PAYMENTS ARE MADE NO LATER THAN THEN 26TH OF EACH MONTH. FOR LAST 2 YEARS I HAVE CONSTANTLY HAVE HAD TO CALL THEM BEG THEM EMAIL THEM SOMETIMES (AND YES I HAVE PROOF) UP TO 35 MAILS IN A WEEK AND STILL HAVE NO RESPONSE. I ATTACH MY POP PAID AND IT NEVER GETS UPDATED. THEY ALSO DONT REVERSE THE FEES FOR NON PAYMENT ON YOUR ACCOUNT. I AM NOW CONVINCED THAT THEY DO DO THIS ON PURPOSE SO THAT THEY CAN GET MORE MONEY FROM THE CONSUMER. I CALLED YESTERDAY THE NUMBER ********** AND SPOKEN TO ALLISON. BOY - YOU NEVER HEARD OR BELIEVE THAT THIS TYPE OF SERVICE EXISTS. SHE WAS EATING AND TALKING TO PEOPLE AROUND ME. I CONFIRMED WITH HER THAT MY STATEMENT MONTH TWO STILL REFLECTS 2 MONTHS IN ARREARS AND THAT I SENT MY POP IN TOTAL INCLUDING YESTERDAY 27 TIMES, I SENT THIS TO RCS EMAILS AS WELL AS PICK PAY. I CALLED AN AMOUNT OF 36 TIMES AND INCLUDED MY PROOF OF THIS. I HAVE NOW TODAY GIVEN UP ON SORTING THIS OUT AND OPTING FOR LEGAL ROUTE. MY ACCOUNT IS VERY LITTLE OUTSTANDING BUT THIS HAS HAD MAJOR AFFECT ON MY CREDIT SCORE, MY TIME UTILISED TO SORT THIS OUT MY CALLS MADE... I AM NOW DEMANDING TO BE REIMBURSED FOR THIS TOO. AS CONSUMER I CALL SEND MY POP. ALLISON WAS RUDE MAKING JOKES WITH HER FRIENDS AROUND HER WHILE ON THE PHONE, SHE WAS EATING IN MY EAR AND AFTER EXPLAINING TO HER MY FRUSTRATION AND WHY THEY NOT UPDATING MY ACCOUNT, SHE SIMPLY SAID "MAM JUST KEEP SENDING IT, SOMEHOW SOMEONE WILL OPEN YOU EMAIL AND UPDATE IT" ALLISON - IT BEEN 2 MONTHS I URGE NO ONE TO GO VIA PICK PAY ACCOUN DIVISION WHICH IS RCS. THEY DONT CARE. I AM CONVINCED THEY DO THIS ON PURPOSE. MY PAYMENT IS ONLY R100 SO FOR THEM NOT TO ALLOCATE THIS PAYMENT IS EASY THEY GET TO CHARGE ME EXTRA 44.00 INTEREST. HOW COME OTHER MONTHS PAYMENT BEEN ALLOCATED AND SOME MONTH ALL OF A SUDDEN THEY CAN NOT SEE THE PAYMENT, SAME ACCOUNT NR AND REFF NR USED... PLEASE STAY AWAY FROM THESE IDIOTS THEY ARE *****S, THEIR STAFF NOT TRAINED, NOT EQUIPED TO DEAL WITH QUERIES. THEIR MANAGMENT TAKE NO INTEREST... WE GOING LEGAL NOT JUST TO RECTIFY BUT I WILL BE RE-IMBURSED FOR MY TIME MONEY AND CALLS MADE TO THEIR UNQUALIFIED STAFF... STAY AWAY FROM PICK PAY ACCOUNTS CARD AND RCS- ANY LOANS GRANTED BY THEM.. STAY AWAY.... IT WILL COST YOU MORE THAN THE NORMAL PAYMENT. THEY ALSO REPLY IN HELLO PETER IN PRIVATE STATING THAT YOU MUST CONTACT THE FOLLOWING NR AND EMAIL... HELOOOOOOOO!!!!! BEEN DONE MORE THAN 38 TIMES
53 replies
23 months ago
PICK PAY
I WOULD LIKE TO WARN EVERY PERSON CONSIDERING OPENING AN ACCOUNT. RCS GRANTS THE ACCOUNT, YOU CAN BUY ON YOUR PICK PAY CARD. MY PAYMENTS ARE MADE NO LATER THAN THEN 26TH OF EACH MONTH. FOR LAST 2 YEARS I HAVE CONSTANTLY HAVE HAD TO CALL THEM BEG THEM EMAIL THEM SOMETIMES (AND YES I HAVE PROOF) UP TO 35 MAILS IN A WEEK AND STILL HAVE NO RESPONSE. I ATTACH MY POP PAID AND IT NEVER GETS UPDATED. THEY ALSO DONT REVERSE THE FEES FOR NON PAYMENT ON YOUR ACCOUNT. I AM NOW CONVINCED THAT THEY DO DO THIS ON PURPOSE SO THAT THEY CAN GET MORE MONEY FROM THE CONSUMER. I CALLED YESTERDAY THE NUMBER 0214312500 AND SPOKEN TO ALLISON. BOY - YOU NEVER HEARD OR BELIEVE THAT THIS TYPE OF SERVICE EXISTS. SHE WAS EATING AND TALKING TO PEOPLE AROUND ME. I CONFIRMED WITH HER THAT MY STATEMENT MONTH TWO STILL REFLECTS 2 MONTHS IN ARREARS AND THAT I SENT MY POP IN TOTAL INCLUDING YESTERDAY 27 TIMES, I SENT THIS TO RCS EMAILS AS WELL AS PICK PAY. I CALLED AN AMOUNT OF 36 TIMES AND INCLUDED MY PROOF OF THIS. I HAVE NOW TODAY GIVEN UP ON SORTING THIS OUT AND OPTING FOR LEGAL ROUTE. MY ACCOUNT IS VERY LITTLE OUTSTANDING BUT THIS HAS HAD MAJOR AFFECT ON MY CREDIT SCORE, MY TIME UTILISED TO SORT THIS OUT MY CALLS MADE... I AM NOW DEMANDING TO BE REIMBURSED FOR THIS TOO. AS CONSUMER I CALL SEND MY POP. ALLISON WAS RUDE MAKING JOKES WITH HER FRIENDS AROUND HER WHILE ON THE PHONE, SHE WAS EATING IN MY EAR AND AFTER EXPLAINING TO HER MY FRUSTRATION AND WHY THEY NOT UPDATING MY ACCOUNT, SHE SIMPLY SAID "MAM JUST KEEP SENDING IT, SOMEHOW SOMEONE WILL OPEN YOU EMAIL AND UPDATE IT" ALLISON - IT BEEN 2 MONTHS I URGE NO ONE TO GO VIA PICK PAY ACCOUN DIVISION WHICH IS RCS. THEY DONT CARE. I AM CONVINCED THEY DO THIS ON PURPOSE. MY PAYMENT IS ONLY R100 SO FOR THEM NOT TO ALLOCATE THIS PAYMENT IS EASY THEY GET TO CHARGE ME EXTRA 44.00 INTEREST. HOW COME OTHER MONTHS PAYMENT BEEN ALLOCATED AND SOME MONTH ALL OF A SUDDEN THEY CAN NOT SEE THE PAYMENT, SAME ACCOUNT NR AND REFF NR USED... PLEASE STAY AWAY FROM THESE IDIOTS THEY ARE *****S, THEIR STAFF NOT TRAINED, NOT EQUIPED TO DEAL WITH QUERIES. THEIR MANAGMENT TAKE NO INTEREST... WE GOING LEGAL NOT JUST TO RECTIFY BUT I WILL BE RE-IMBURSED FOR MY TIME MONEY AND CALLS MADE TO THEIR UNQUALIFIED STAFF... STAY AWAY FROM PICK PAY ACCOUNTS CARD AND RCS- ANY LOANS GRANTED BY THEM.. STAY AWAY.... IT WILL COST YOU MORE THAN THE NORMAL PAYMENT.
212 replies
23 months ago
happy pay
let me advise how risky this happy pay site is. firstly, NOT user friendly. . when you log on and you link and add account from purchases done, it simply gives you a page where it sais proceed and gives you instructions to bank app. HOW EVER no where does it state that you have to log in to the app and register directly to the app... there no prompts saying what to do next, wait, in process feedback like try again, or what went wrong page just remains on that page with no message. then 2 days later after speaking to customer care, they tell you what to do.. leaving me wondering WHY ON EARTH IS THERE NO MESSAGE TELLING YOU TO LOG ON TO THE SITE IT SELF AND THAT YOU CAN NOT SIGN UP ON CHECK OUT OF YOUR PURCHASE. Then after all of this.. you link your account 2 days later, they let you do your purchase, they let you accept the conditions too... you say complete and boom nothing happens... the trick comes in here.. i had to pay an amount of R49 .00 in. They accepted the capitec account but no where do they state that Capitec savings cards is not accepted. You get this message when you signed and completed the transactions and accepted the conditions. I tried loading my capitec bank card to pay in the R49.00 and it wont allow it. The **** is, they now have approved and sent me online contract to sign and they have access to my bank al though i wont be getting my delivery as i did not pay the R49.00. i am having to go to the bank to cancell this.. so watch out not legit. PS. AFRER I SENT THIS TO THE GUY HELPING ME ON EMAIL.. SAYING THAT THE CARD NOT ACCEPTED YET YOU WILL BE DEDUCTING THE MONTHLY AMOUNTS HE TOO JUST DISAPEARED.. NO FURTHER REPLIES. I WILL BE GOING TO THE BANK LATER TODAY TO HAVE THIS SORTED BUT STAY AWAY
106 replies
32 months ago
boely-ish- behaviour, verbally abusive and harrasment
these people dont collect debt, they get personal. they dont try and make arrangements, they try to humiliate you at your company, you tell them to call back in an hour as you in training and they will phone back 18 times in that hour eventually this escalates in to slam the phone in reception ear when reception tells them that I am not in or available... they swear management. it is boelish behavior non stop, being rude - it gone past the point of discussing payment is now harassments and verbal abuse... then they just say does not matter what arrangement you make next day someone else will call you because calls from switchboard automatically. I am now busy with attorney for this harassments they not trained to deal with debt collection, they work by threats, verbal abuse and making life hell at work. it is shocking
60 replies
39 months ago
fraudulent and sneaky dealings,,, false advertising and management sitting behind this
I have been to your Valey View Branch 9 January 2023. I signed up on your promotion you had membership to start on the 23 February 2023. Upon signing up I asked him if I could view the contract which I had to sign, I read this contract and noted the following: Banking details wrong Debit order date was wrong it is not as per the promotion he put my debit order date for the 1 Feb 2023. He explained to me that I had to reply to the emailed contract request the details to be corrected he would reply emmidatly and he would then amend it seeing that this could only be changed once I as customer requested the change of details new banking details I asked him to rather cancel and do a new contract and he said pointed out the clause that said that if he did not change this I had 5 days cooling off period to cancel thus he would not take this risk in not changing this for me as I could cancel in the 5 days period. The following day the contract was received... I responded emmidatly stating the banking details, the black tag and the debit order date. He did not respond. I sent in total 7 emails including the branch manager Quintin. I called 17 times on the 10 january 2023. Neither the consultant and Quinting was available I could eventually see that they avoiding me... On the 10 January the evening I personally went to see Quintin explaining him the problems. He referred me to Lemack the consultant who signed me up. Lemack is very sleazy sales person, he did not come out of the back office after 45 min waiting for him at his desk I entered the office where he had his feet on the table waiting for me to leave so he can come out...this sleezy scally staff representing your business is discusting! I walked in and told him we can sit here all night I have no where to be. He gave me 100 excuses why he has not replied first telling me wrong email, I showed him it is not wrong because I brought him the actual proof of emails sent, he eventually said he would reply with in the same night in front of me and told me “ok email sent” . I believed him... Next morning NO email was received upon calling him he slammed the phone in my ear. That same night I went back to the branch, he then simply said to me “ I MUST TAKE HIS WORD FOR THIS HE WILL NOT REPLY” I MUST TAKE HIS WORD THAT THERE NO DEBIT ORDER IN JANUARY. HOW EVER YOU HEAD OFFICE STAFF TOLD ME DIFFERINT. This is the type of sales that I call FRAUD. I reported this to your manager Quintin who has done sweet nothing. I left hugely frustrated that night. I called Quintin yesterday 9 times, have proof of calls made, his staff is told to tell me that he is in meeting. This morning I spoke again to reception JODY WHO ADMITTED THAT SHE IS SORRY BUT THEY ARE TOLD TO LIE BECAUSE QUINTIN IS NOT TAKING CALLS FOR COMPLAINTS. Nice.... this the branch manager which explains why the staff is brain is conditioned to lie and avoid staff... Can you see why the staff in this branch lies and sells contracts on basis of lying to clients, you have this great gym but your staff from the front to the back is rotten because they being lead by example... This morning I called, Jody said Quintin is in his office, she put me through but then came back to me saying he said she must tell me he is in meetings.... is this not a concern for planet fitness?? Your staff is selling product that they blatantly lie about, your manger is backing this and your reception staff is dealing with the flack they get when people enter. I was there last night where a client was complaining about the promotion signed up for and what is reflected on contract reception had to deal with this client. I here by also declare as advised, my complaint was given in writing the next day and in total 27 calls made 18 mails sent... My account details Lemack got from a very old contract... I have told him more than once those details are old non existing, thus the debit order they will deduct will not go off on the wrong date he added 1 FEB I also hereby declare that I will not be held responsible for any interest fees or penalties from Planet fitness. This is the lying staff and management doing. I will also not be responsible for the debit order 1 FEB as the promotion is for the 23 FeB 2023. I had a friend that signed up with me and also cancelled due to Lemack lies. She gone to virgin active. Quintin is duck and diving me, so I believe I have followed all the channels. When I said to him that I will be escalating this Jody said his response is ‘NOT EVEN THE CEO WILL HAVE HIM JUMPING SO I MUST GIVE IT MY BEST SHOT’ If any fees are debited it will be returned as this account was 4 years last active. It is on a very old contract that I had with my fiancé... I will not be paying penalties and neither will I be responsible for the 1 FEB payment as the promotion clearly states 23 feb 2023. This is false advertising. Either your staff is told to attract people on this advert and then pick 1 feb as a date or you have staff doing dodgy business Thank you Vanua
0 replies
45 months ago
THEIFS THEY STEEL YOUR MONEY AND DONT SEND YOU PRODUCTS
I PLACED AN ORDER WITH THEM THE FIRST TIME, THEY DELIVERED WRONG PRODUCTS QUANTITIES IN PACKAGE IS NOT STIPULATED AS PER PACKAGE. 2ND TIME I ORDERED AND I STIPULATED THAT THE PRODUCT MUST BE AS PER MY ORDER NOT JUST BE REPLACED. I ORDERED PRODUCTS AS PER WHAT THEY SITE SAIS THEY HAVE IN STOCK, TOTALLY OPOSITE PRODUCTS ARRIVED, QUANTITIES IS NOT A PER PACKAGE, SAIS 50 ON THE PACKAGE UPON COUNTING THERE WAS NOT EVEN 30. I COMPLAINED AND THEY PROMISED ME THEY WOUKD REFUND ME FOR THE WRONG STOCK, THEY EVEN SAID THEY ALREADY MADE PAYMENT BUT THEY TO DATE CAN NOT PROVIDE ME WITH A POP. PEOPLE PLEASE NOTE THAT THEY ARE DISHONEST AND TAKE YOUR MONEY AND SEND YOU PRODUCTS THAT YOU HAVE NOT EVEN ORDERED ON YOUR LIST, THEY LIE ABOUT REFUNDING YOUR MONEY AND THEY LIE ABOUT THE QUANTITIES. THESE PEOPLE ARE THIEFS. HALF THE STUFF THEY SELL THEY DONT HAVE SO THEY SEND YOU ****PY PRODUCTS .. I WASTED R1450.00. THEY VERY QUICK TO ASK YOU POP INFACT IT IS THE ONLY THING THEY FOCUS ON IS THE POP, ONCE YOU PAID THEM THEY COULD NOT BE BATHERED TO HAVE THE CORRECT PRODUCT SENT... THEY LIE ABOUT YOUR REFUNDS
134 replies
57 months ago
CHECKERS! YOUR STANDARDS AND VALUES REACHED A NEW LOW... NOT YOUR PRICES! DISGUSTING
I just want to share how disappointing and shocking this is... checkers is running a promo like addvert that pops up and that even some people share link with you...on this link you answer few questions, you then are taken to site where you pick a box, and 1st box you never win your voucher BUT you get 3 chances and then miraculously in your 2nd box you win your 'VOUCHER" in order to get this voucher you need to send this to as many people on your WhatsApp until the blue bar is full... NOW HERE IS THE CATCH ... once you shared this with almost all your people on your phone it does not take you to the final confirmation as to where and how you get your voucher in fact, you are taken away from this... there is no further communication for this voucher as to where when details for voucher NOTHING! DEAR CHECKERS... as long standing customer i am utterly disgusted that your run a scam like this this... you are bigger and should be better than this!!! this is a scam you know and i know all of the people who shared this link to all their contacts that so called voucher is non existent. it disgusting that YOU as CHECKERS can degrade your store, your name and your values to this... why not just ask each customer to share your link without making false promises of "once you shared this link until bar is full you will get your voucher"?? And here I am sending this to people and they too have the false hope of getting the voucher once they sent this to their contacts... I dont want to be associated with your false lies and adverts and links... if you cant be honest about such a simple thing it shows what this ownership and management is made of! it disgusting. it low and one does not expect this from company as big as CHECKERS.. SHAME ON YOU !
0 replies
62 months ago
Great Service From Sulaine at Maria Garcia
Good day, I applied for good to purchase on line at Maria Garcia. Process started 2/o2/21 By end of Feb going from one person to another, we had nothing sorted. Due to covid many conditions changed and I found the 2 previous lady communication extremely slow or NO communication at all. I eventually decided to just look for a product where the service and communication is on point. I must say Maria Garcia is a product all natural and for our climate it never given me any side effects thus, I was nervous trying something else as I already went down this road with a new product and i was not happy at all. My last conversation was with a 2nd service lady (who name I dont wish to mention) in short their attitude was "like it or leave it we not phased these are the rules point. So I was comparing products when Sulaine Mcgeer sent me an email stating she noticed my complaint. Sulaine answered and explained all my queries also why certain things changed but wanted to accommodate me. It took basically 2 emails to confirm and finalize my order. Also she heard my concern and went out of her way to address this and to meet me more than half way. As customer we always rave about the product, but let me tell you, I was so frustrated that I was ready to just go and buy what ever as long as I would not have to deal with this type of service... The service and the professional manner in how a client is handled is VITAL. Sulaine, I can see that you love what you do, you truly take pride in your work. You respond quick, professional and you listen to the objection and you deal with it right then and there, no waiting for 3 days for response. I love Maria Garcia and now I can say I love the service received from Sulaine... I hope your company sees how valuable you are. Thank you so much once again.
56 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)