CR
Candice R
Active since Apr 2019
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Bad Service
It’s unfortunate that the Kauai at virgin active at Karaglen has such poor service. The staff are unfriendly, slow and greet on upon you greeting them. It’s a very unpleasant experience but for mere convenience after gym since it’s situated within the gym you have no choice but to go there. I have never seen such lack of enjoyment in the work people do and it clearly shows when they are making your order or serving you. This has happened on too many occasions to list. It’s very upsetting.
0 replies
7 months ago
Platinum life adapted to my affordability and reduced my premium and I am still provided with cover
Platinum life adapted to my affordability and reduced my premium and I am still provided with cover. I am grateful for this efficient service where it’s mutually beneficial for both parties.
53 replies
14 months ago
Annual Price Increase
Vodacom have implemented an annual escalation fee of 4.5% to contracts effective 1 March 2025. Annual escalation should apply to contracts which are already in existence for a period equating to 12 months or exceeding 12 months. I upgraded in November 2024 and took out a new contract in November 2024. My contracts are now subject to the 4,5% increase. I believe this to be ******ion as I’ve only had each contract for less than 4 months and already these contracts will escalate. When phoning in I was advised by a consultant that there is no one I can escalate this matter to and that they can provide my number to the accounts department to explain the increase. The increase is not justifiable if you haven’t even had the contract for a period of 12 months or more.
212 replies
16 months ago
Item Still Not Received
Forever New’s online customer service is terrible. When I try calling the online customer service number since Monday and it’s now Thursday it just rings and says the caller is unavailable to take a call. I placed an order with them on 29 November 2024 and the couriers collected on even date, RAM are unable to locate the parcel and suggest that I log a complaint and that Forever New provide me with a replacement item. This is very poor service and unjustifiable as this now exceeds the 48-72 hour delay as a result of the festive period. Very unimpressed
0 replies
31 months ago
Terrible Service with Bash
I placed an order online via Bash, did not like the item, returned it and was advised the refund would take 24 hours to reflect. It has been 24 hours. I phoned Bash and they advised that it takes 2-3 days for a refund to be processed and reflecting on your account. This means you cannot do any transactions until the funds have been returned. When purchasing online from Woolworths and Truworths you are able to return to the item and have the refund reflecting immediately. Also, you can then buy on your account. Terrible service.
0 replies
35 months ago
Lack of Customer Service
Isabella Garcia in my SEVERAL past experiences are renowned for lack of customer service and if there is customer service it is terrible. It takes an entire year for them to realise there was an error on their system and then as the customer I am disadvantaged for the error. If my skin was not used to the products I would definitely change products as I do not think the price of the goods warrants the shocking service constantly received. They ignore correspondence or simply take days to even send an acknowledgment of receipt. Please be careful when considering using their services as my experience has not been positive.
53 replies
35 months ago
****mers
This is a ****. Do not be fooled by the positive reviews. They ***** your money, they do not respond to the WhatsApp or the email address which is a gmail address. They have the cheek to ask for a tip for the staff. Honestly wish I had read these reviews before I was ****med out of my money. Rather pay a bit more and use accredited websites.
53 replies
41 months ago
Shawn Townsen was the first person on the scene
Shawn Townsen was the first person on the scene. He made sure that my path was clear to walk during the oncoming traffic. He made sure that he contacted my insurance and arranged for the necessary. I left my keys in my vehicle and whilst I was attending at the police station he brought my keys to me. This was truly exceptional service and his manner was very kind and appreciated.
132 replies
54 months ago
POOR SERVICE-STATEMENT SENT AFTER 5 MONTHS
Lancet Laboratories sent me a statement 5 months after a claim was rejected by my medical aid and thus the claim is stale and cannot be sent to the medical aid. Not only did they send the statement way too late, it was not even the correct medical aid details which they utilised. My son was born in April and was put on my husband's medical aid, when I phoned Lancet they advised that they "assume'' the baby is put on the mother's medical aid. The consultant confirmed that he had access to a medical aid database and could in fact see my son was on my husband's medical before the date when the tests were done. he said he would resubmit the claim to the correct medical aid. Now I receive an email threatening to hand me over to ITC-BA for an overdue account. This is poor service and abominable behaviour. Beware of this!
212 replies
54 months ago
Not listed as a Major Bank for UIF
When will discovery bank update their details with the department of labour? They are not listed as one of the major banks and as a result this has caused my UIF claim to be delayed by 4 months. This is unacceptable.
159 replies
Review Distribution
5 Star
4 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
20 (83.33333333333333%)