LM
Letlhogonolo M
Active since Apr 2019
40
Reviews
0
Industries
Reviews
40 reviews1 month ago
Bad customer experience
Motorite does not want to pay my claim. Claim Number: **********04 I was told to wait for 120000kms last time I went for my service, and I paid myself, now it's time they pay, and they are giving me stories, I do not want a refund for my last service, I want my claim to be paid
0 replies
1 month ago
Bad customer experience
Motorite does not want to pay my claim. Claim Number: 189655504 I was told to wait for 120000kms last time I went for my service, and I paid myself, now it's time they pay, and they are giving me stories, I do not want a refund for my last service, I want my claim to be paid
212 replies
6 months ago
Thanks Net Nine Nine...
Thanks Net Nine Nine, for your continued best service and a quick response to cases
53 replies
8 months ago
Avoid Old Mutual Iwyze and Pineapple
To my fellow South Africans, people avoid Old Mutual and Pineapple car insurance; they will not pay you when you are in need, what a horrible business
0 replies
11 months ago
Happy customer
PJN, thank you for this facility. This has made things possible in this tough economy, and I have never had any issues with your facility. Thank you, and keep up the good business.
0 replies
11 months ago
Subject: Deep Dissatisfaction with Old Mutual’s Claims Process and Customer Service
I am extremely disappointed and frustrated with the appalling service received from Old Mutual. I have since cancelled both my life insurance and car insurance policies with the company due to their unprofessional conduct and lack of support. My mother, who is insured with iWYZE from Old Mutual, was recently involved in a car accident. Instead of receiving the necessary support during this difficult time, she was met with endless obstacles. Her claim (Claim No: 1363857), handled by Trenton Schubart, has been nothing short of a nightmare. The vehicle is currently at Progress Panel Beaters, and despite all requested documentation being submitted—including an accident report—additional, intrusive demands were made, such as providing personal bank statements to verify alcohol purchases that never existed. Even after extensive follow-ups and full cooperation, Old Mutual now refuses to proceed with repairs, citing speed as an issue , despite receiving and reviewing the accident report. This decision is not only unjustified but also deeply upsetting, particularly considering that premiums were paid diligently every single month. The level of service and treatment my mother, Elsie Malepa, has endured is unacceptable. We are utterly dissatisfied and disheartened by Old Mutual’s handling of this matter. Client Contact Details: Primary: 072 173 0325 Alternate: 079 293 0577 We demand proper accountability and immediate escalation of this issue. This experience reflects a broader failure in customer service and ethical standards on the part of Old Mutual.
522 replies
17 months ago
Best service provider
I was provided with correct information for the process and my claim was immediately processed once logged, keep up the good service
71 replies
22 months ago
Please avoid Float
Please avoid Float, there is no benefit in using it. They reserve the money in your account making it unavailable and then they come back to deduct money as an installment in the account. No sense at all!
53 replies
23 months ago
Bad network connection
Hi Vodacom, it's been months and months of complaining to you guys with the state of our network bandwidth and jitters on quality of calls, and a new tower was promised and yet nothing. There is a skeleton structure standing with no equipment. My area is 4597 Unit D, Temba, Hammanskraal 0407 -25.378654,28.245002 One has to chase Vodacom as if the services requested are free of charge. Why are you the best network if one struggles like this
265 replies
24 months ago
Naked car insurance
Hi Everyone I want to share how easy it was to join Naked car insurance on the app and that the queries I asked on email were attended so fast. I hope it will be a good stay at Naked and it will be there when I need it the most.
53 replies
Review Distribution
5 Star
11 (27.5%)
4 Star
0 (0%)
3 Star
2 (5%)
2 Star
3 (7.5%)
1 Star
24 (60%)