Active since Mar 2009
Bought a 3m trailer from Trevor de Bruyn from QTEC Trailers based in Alberton, with a 60% deposit paid upfront - The trailer was different from what was described and promised. I asked him to sell it and refund my deposit - months later Trevor has not returned my deposit but has provided excuse after excuse in either returning the deposit or delivering the unit. This deposit was paid on the 27th of Nov 24- At the end of Feb 25 I requested the unit to be delivered. On the 7th of May the trailer has not been delivered. Trevor from Qtec trailers have proven to be *********. This company has poor cash flow and may not deliver even after your deposit has been paid.
Brighter Pools and Electrical based around the Alberton, Johannesburg - Bright Makata painted the pool with a epoxy coating and installed a new fiber mosaic over the existing one. Cost R 17000. Using Piet Hololo FNB Account for payments. After the epoxy costing was done. We had excessive drips of epoxy and blisters in certian areas. Bright had to come out grind and repaint. Then we noticed we had white residue on the newly installed fiber mosaic. He took a while to come out and repair. During this repair he used steel wool , this has caused excessive rust marks along the side of the pool which cannot be removed by hard brushing. He has refused to fix to date .
Purchased an item on the 22nd June from their yard. Up to the 9th of July it was not ordered. I was in the store , when the store assistant, Sandile, left me standing at the counter. Asking to see the manager , that person was missing in action. I requested to visit the Branch manager - he was also missing in action. After that I called store , only to be met with employees who cannot communicate, or have etiquette on how to behave on a call or in a business. I cancelled the order on the 17 July. This branch needs a major shake up from the Site manager to his team.
I had a accident and sent the case to Legalwise from the 10th of January 2019. It was a battle to get Legalwise to handle the case, eventually after much complaining they assigned a Network Laywer, Muller Voigt Attorneys, based in Randburg and Kensington,JHB. From the 6th of March, nothing has been done by the lawyers to the party that bumped my car. Legalwise & their network lawyers have proven to be totally ineffective and between the both parties, both have proven to be useless.
Engaged Legalwise on a matter, firstly after the case was referred to Germiston. After a period , Germiston Branch, did not get a hold of me, I called several times, eventually I set an appointment. The matter started to get handled, however the matter required followup's . The Legal Advisor at Germiston is never available. After several phone calls, all messages left are never returned. Calling the Head office Complaints line is even worse, as no answers the phone there also. Legalwise has definitely gone down the slippery slide to become an poor performing company.
The entire experience of booking my vehicle for a service at Edenvale Nissan was an absolute disappointment. To book the vehicle the receptionist kept dropping the calls, to the point I wrote an email and called the manager. When the vehicle arrived for the service- no job card printed which also meant no inspection. Well when the vehicle was to be picked, all drivers were too busy to pick me , so I took an Uber costing me R 280. The vehicle was not washed due to no water (understandable). Then they were suppose to vacuum (this was not done). Then the computer system went down, so now no invoice or report on the vehicle. The technician took the vehicle for a test drive, but could not see the flashing airbag light throughout the drive in front of his eyes. The engine was messed with engine oil.
Fox Security of Alberton : Had 4 incidents where my house alarm went off over a period. On all 4 incidents Fox Security guards did not enter the property giving excuses of no keys , vicious dogs etc. On the 3rd incident (3rd Feb), I complained to the company ownership, However they sent the Reaction manager , Frikkie Whitehorn. I explained the problems, hoping the company can turn their poor service around. Today (17 Feb) a panic alarm went off. Adam Marks from the Fox' control room did not bother calling, The guard Theo Bisschoff did not enter the property and there was no further response to the alarm. This marks the fourth incident without proper reaction. Fox Security is hiring useless guards which in turn making this company to be an absolute joke.
I have opened a business account with Standard Bank, with the promise of activating the Ucount rewards programme on the business. From the onset, Ucount activation was a problem. The call, the operator at Ucounts rewards for business, said that the programme has problems with registration and activation. Opening a business account with standard bank has no benefits only cost. There was benefits promised, and after many attempts Standard Bank is unable or misrepresented itself to gain customers. Is Ucount for business a scam ?
I purchased a Free boost Me bundle last month on the 24 October . Yet the data from my smart broadband allotment (1 Nov 2017 ) was used up first. This meant that approx 1.7 GB of the Free Boost Me bundle is to be forfeited. This is not right , since it should be data in first to be used up first ie the data on the Free Boost me bundle should have been depleted then the November's allotment of data be used/ I should have had 1.7 GB still left on my contract data. I called in today Reference call 8:57 23 Nov 2017 and spoke to Xolile Ndneda, who could not log the compliant. Your email box is full. Your website is down. This is equivalent to theft
<p>Numerous follows ups by calls, emails etc have left no joy. Still Alexander Forbes cannot account for the investment. Is Alexander forbes involved in money laudering or its emplolyess involved in theft or are they so incompetent that they cannot account for customers / investors money? </p> <p> </p> <p>I have reported this to your official complaints channel, and using hellopeter a few days ago. i will be taking this up with FAIS. </p>
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