HR
Honest R
Active since Jul 2010
57
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Reviews
57 reviews23 months ago
Above and Beyond
Fantastic tech assistance from Thulani this evening. Helped me figure out the issue on my home network (not ISP related) in literally no time. Going beyond the call of duty again. Thank you Thulani!
0 replies
24 months ago
FILL YOUR TANK UP WITH AIR AT ENGEN DOWERGLEN
1 Star felt a bit harsh, but I tried contacting the branch telephonically and not only did the number on the slip not work, but so did every single number I could find on the internet. You obviously don't want to make it easy for customers to reach you, thus a 1 start HP review. I stopped at the branch around 17:30 (today is 26 April 2024), put R200.00 93 unleaded at Pump #1 and paid for my fuel and a bag of ice inside. Few km's down the road, car died on me - EMPTY tank. So, it would be fair to say I'm fairly upset. Getting ********** paying for fuel I never received is one thing, being stranded because I got ********** and then being unable to get hold of anyone to resolve the issue, quite another. It's only R200.00 so it won't kill me not to get my money back. Reports like these are way more expensive. Even if you don't feel the financial implications, remember Karma is real - even if you don't believe in it.
53 replies
25 months ago
Rev Up Your Ride: Goldwagen Cresta - Where Quality, Service, and Value Meet!
Goldwagen Cresta shines as a trusted destination for car parts in Cresta, boasting a wide selection of high-quality products and accessories. What sets this store apart is its dedicated staff, particularly a standout female salesperson known for her informative and exceptional service. Upon entering, customers are greeted warmly by staff eager to assist with product inquiries and recommendations. The team's passion for cars ensures valuable guidance for repairs and upgrades. The store offers an extensive inventory, covering everything from engine components to electrical parts, sourced from reputable manufacturers. Despite its top-tier offerings, Goldwagen Cresta maintains competitive pricing, prioritizing affordability without compromising quality. This commitment to value makes it a preferred choice for drivers and mechanics alike. In summary, Goldwagen Cresta sets the standard for automotive retail excellence, thanks to its knowledgeable staff, diverse product range, and competitive pricing. Whether seeking advice or parts, customers can trust in Goldwagen Cresta's commitment to delivering exceptional service.
0 replies
25 months ago
McDonald's Delivery Debacle Highlights Shared Responsibility for Customer Satisfaction and Safety
My recent McDonald's delivery experience through Mr D's service was alarmingly substandard, marked by a series of concerning incidents that demand immediate attention. Upon the arrival of the delivery driver, it became apparent that speed took precedence over safety, as he careened down the street with little regard for traffic laws or common courtesy. This reckless behavior was compounded by his failure to acknowledge my presence at the door, instead opting for a cacophony of honks that served as a testament to his disregard for professionalism. Upon receiving the package, it was immediately evident that mishandling had occurred. The drinks, purportedly sealed, arrived in a state of disarray – containers saturated, a significant portion of each beverage spilled, and straws rendered unusable. This not only resulted in a mess but also raised concerns about the hygiene and safety of the contents. Furthermore, the paper bag containing our food arrived unsealed, bearing the scars of a journey fraught with negligence. Rather than acknowledging the evident issues, the driver responded with defiance, insisting that such disregard for proper handling was standard practice. This lack of accountability and professionalism is unacceptable. It not only reflects poorly on the delivery service but also poses a risk to the health and satisfaction of customers. As such, it is imperative that serious repercussions be enacted to address these issues and prevent similar incidents in the future. Order #DFD196926003 serves as a stark reminder of the importance of diligence and respect in service delivery. It is incumbent upon Mr D's service to conduct a thorough investigation into this matter and take appropriate action to ensure that such lapses in professionalism are not repeated. In conclusion, the mishandling and disrespectful behavior exhibited by the delivery driver warrant serious consequences. Customers should not be subjected to such negligence, and it is imperative that steps be taken to rectify these issues and uphold the standards of quality and professionalism expected from a reputable delivery service. In addition, it is crucial to remind McDonald's of their responsibility to ensure that the food they prepare is handed to customers in a safe and satisfactory condition. While Mr D's service may bear immediate responsibility for the delivery process, ultimately, the accountability rests with McDonald's as the food provider. It is incumbent upon them to hold third-party delivery services accountable for upholding the standards of quality and professionalism expected by their patrons. The onus does not solely lie with Mr D's; McDonald's must also play a proactive role in addressing issues related to delivery mishaps to safeguard customer satisfaction and well-being.
0 replies
25 months ago
Delivery Disaster: McDonald's Order via Mr D's Marred by Reckless Handling and Disrespectful Service
Reviewing my recent McDonald's delivery experience through Mr D's service was nothing short of a rollercoaster ride of disappointment and frustration. As I eagerly awaited my order, the delivery driver careened down the street, seemingly oblivious to my presence at the door. Instead of a courteous greeting, his approach was marked by incessant honking, as if to underscore his disregard for basic etiquette. Upon receiving the package, it was immediately evident that something had gone awry. The drinks, purportedly sealed, arrived in a sorry state – containers drenched, a significant portion of each beverage spilled, and straws rendered useless. It was a mess. As I began to voice my concerns, the driver callously thrust the paper bag containing our food in my direction. But there was no solace to be found in its contents – the bag was unsealed, as if it had endured a tumultuous journey to my doorstep. Seeking an explanation, I was met not with an apology, but with defiance. The driver brazenly insisted that such mishandling was par for the course, devoid of any accountability for the subpar service rendered. This experience stood in stark contrast to previous orders. Never before had I encountered such incompetence coupled with sheer insolence. It was a disheartening realization that professionalism and courtesy were sorely lacking. As I reflect on order #DFD196926003, I am resolved in my decision – this driver is not fit to handle our deliveries. His reckless demeanor and utter disregard for customer satisfaction warrant immediate action. I refuse to subject myself to his ineptitude again, even if it means rejecting subsequent orders at the door. Every transaction, no matter how trivial, deserves a modicum of respect. It is not unreasonable to expect one's food to be delivered intact and to be treated with basic decency. Regrettably, this driver failed on both fronts. While I am but one dissatisfied customer, rest assured, my grievances will not go unheard. I implore Mr D's service to address this egregious lapse in professionalism promptly, lest more patrons suffer a similar fate. In conclusion, tipping and treating service personnel with respect should be reciprocated with diligent care and polite interaction. Anything less is simply unacceptable. Should this driver dare to darken my doorstep again, he will find himself unwelcome, with consequences to match.
0 replies
40 months ago
Get that feeling you don't care about people with disabilities.
Particularly when it comes to parking and restrooms, people with disabilities need considerably more care than they currently receive. I find it repulsive that a Sorbet employee used a restroom that was created just for them without any remorse. We were horrified to discover that the sole accessible restroom had a 10-minute wait when we went shopping with my sister-in-law, who has Cerebral Palsy. You and your gleaming Sorbet Staff badge on your shirt, however, nonchalantly strolled out of the restroom, brushing us off after my sister-in-law wet herself while waiting for you. Do you know how humiliating that is for her? It's clear that you don't care. My wife and her sister eventually resorted to utilizing the family room to clean her up as you took your time in there. We cannot wait outside while you, an able-bodied, self-centred waste of a human being, use the room when the bathroom next door was VACANT when she desperately needed to use the restroom. (Yes, my wife checked, and she found that there was nobody in the restroom and not a single stall was in use.) You have no clue what a difficulty being disabled is. You could have at least apologized for your behavior, but instead you went and hid inside the Sorbet store next to the restroom entrance. An apology would be a good place to start, and vowing not to act in the same way in the future would be a great follow-up, but it is obvious that SORBET hires low-quality workers. I wish I had a nicer word to use to describe you, but there isn't one. This is the best I can do, and yes, I calmed down before posting this post. Before sitting down to write this, I let my temper simmer for two weeks. You used to have the support of my wife, our friends, and family; our bathroom is packed with SORBET products; I even visited the Pretoria location to treat myself at SORBET MAN; but you will never see us again; and when we run out of your products, well, there are plenty of other products available. And Monique, I tried to call you to let you know about this incident and give you a chance to make things right before I posted this on the internet, but alas there was no answer. I can't say that I was shocked. Ironically, it seems you care just as much as this staff member of yours. It makes me wonder if you use the accessible parking space for those with disabilities when you go shopping or if you stop by the nearby accessible restroom when you visit your branch to check on your inhumane personnel. This message is not intended to provide you or the shameless staff member a chance to apologize after the fact, but rather to tell you of the situation. Since I caused a scene at your establishment, I'm confident that you are already aware of the incident. Don't get in touch with me unless you've fired this employee and taken real, documented and measurable steps to stop other SORBET employees from doing what she did. Despicable.
132 replies
40 months ago
Dumping **** into our rivers
Absolutely disgusting. Dumping feces down storm water drains. I hope you get shut down. In fact, I'll report you myself. Unbelievable. You should be ashamed.
0 replies
43 months ago
If only Bad Service was the problem...
Took my wife's car in to have two tyres replaced and wheels balanced and rotated. When I told her that I've decided to go to TWT Boksburg zhe immediately kicked up a storm complaining about previous bad experiences, but since I haven't experienced any bad service in the past, managed to convince her to stick with my recommendation - I should've listened to her. On arrival I clearly explained what needed to be done. I explicitly mentioned that the tire that has a plug must be replaced and one other tyre that's nearly smooth. We returned later, paid our account and left with the vehicle. A week passes and my wife complains that the car is driving "funny" since the new tyres were fitted. Stopped at a garage and checked the pressure - both wheels were JUST UNDER 5 BAR!!! This is the absolute limit these tyres allow!! If one were over inflated a BIT I'd overlook it, but BOTH FRONT WHEELS INFLATED DOUBLE WHAT THE MANUFACTURER SPECIFIES - NOT an accident, but it would sure as sht cause one! A week passes, then she tells me her car indicates that she has a flat. I remove the rear tyre and discover that not only did TWT's incompetent staff overinflate two wheels and put my wife's life at risk, but also put the two tyres that I asked to have replaced, which includes one with a plug BACK on the vehicle and swapped the good tyres with new tyres!!! There is no excuse for this. If a tyre shop doesn't have the skills to do something as basic as replacement of a tyre, then shut your doors! You are playing with people's lives! What changed? You guys used to be great. I referred friends, family and colleagues to come to you. Now I have to send out a bunch of awkward Whatsapps before someone ends up in a serious accident or worse.
133 replies
44 months ago
Service that make you go "Sies!"
Man oh man.. who thought it would be such a nightmare to get your car serviced? Time and time again you keep letting us down, each time worse than the time before. Incompetent and unprofessional. I honestly don't think the problem can be resolved at your branch unless you fire everyone and start up fresh (even this could fail if Management doesn't get booted too). Fingers crossed neither my wife nor I don't ever have to go back to your branch again. I'd honestly rather service my car under a tree than take a chance on you.
0 replies
44 months ago
Anyone home WebAfrica?
Guys, I hope this gets your attention, because Whatsapp messages never get answered, and if they do, it's hours after I message your agents and never at a convenient time for me to respond, which means that the conversation ends without me getting any support whatsoever. NOT COOL. We have decided to cancel our services with you, and this is something simple that I could have submitted in an e-mail to make it official and moved on with my life. But you guys don't use e-mail, because you don't want to make it easy for your clients to get hold of you when they need you, right? Anyway, we had only a few snags with our fibre link, and the only reason we're moving on, is because we found a better deal elsewhere and because "elsewhere" actually has meaningful methods available to get help when you need it. Anyway, I've been trying to get hold of an agent for hours now. Really frustrating, and Willie-the-bot would have been punched in the face right now, if he had one. Don't be as kak as the other service providers. Be better. C'mon now man.. be lekker. Anyway, reach out to me so I can cancel my service please man. Don't make this harder than it should be.
0 replies
Review Distribution
5 Star
12 (21.05263157894737%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (17.54385964912281%)
1 Star
35 (61.40350877192982%)