SS
Snego S
Active since Jun 2019
15
Reviews
0
Industries
Reviews
15 reviews3 months ago
Product and service not delivered
Good day On 2 January 2026 I purchased the black shower enclosure which was R2 499 and is now R2 000 including the R800 installat fee, I was also charged a delivery free even though my order was over R500. We have not received our shower enclosure, the installation department called on the 7th to only say have they can do installation on 16 Friday, Builders warehouse only sent an invoice yesterday evening via email, we informed them gentlemen from installation who called that that the shower enclosure was not delivered as yet and he said he will arrange for the shower enclosure to be delivered (this is beyond 2-5 businesses days) he said they would collect it. They have not come through they called to say they would come at 2pm and later said they have a car breakdown and will come on Saturday morning at 10:15, there is no one here as yet. This is an I convenience of u professional poor planning or service on Builders part, you treat people like you are doing them a favour. If this is another string along an you please give me my full refund and keep your product and service. Thanks
333 replies
23 months ago
Rain Network down, no support provided upon request.
My network has been unstable since last week Friday. I have requested a call for support via my 5G router (touchscreen options) yesterday but especially today it was impossible to work as 70% if the time even now as I try to catch up on work the line insanely unstable. and I have not received a call or assistance. No details of this issue on the internet. I have a screenshot of my query on the app. As I click on SUBMIT it gives a pop up to say "Select a SIM for this request" when there is no option or provision to do so on that page, it only asks for address and description, then provides SUBMIT button. The pop up looks like an excuse to have your query submitted.
106 replies
42 months ago
Bullying me to take a product with a missing item
I bought a phone on the 5th October, did not allow me to download Zoom, and other applications I need, logged a return on the 5th Oct. 2022 (MRR-RXNN9-ORYX) took photos and it was collected. apparently there is a missing cable (which I packed), now they have sent back the item with the missing cable, after they had said they would escalate this issue, who is supposed to pay for that missing item The courier guys opened the phone Infront of me and they drove off, now there is a missing item, When I packed those things I took a pic as evidence that everything was packed.
0 replies
44 months ago
Experian poor service lack of integrity and availability
Credit enquiries have been taking place on my profile, even after I asked for a home Loan application to be pulled last week, it was confirmed to have been pulled from the banks however I keep getting enquiry notifications, I try to login to check who's making these enquiries, and I am unable to, the screen won't move to the next window where I can request an OTP, I have been calling and reception puts me through to lines that are not being answered, for the past 35min, I called three times, requesting a complaints department, and later a forensics department. I filled in a form requesting for help, which requires company information and after completing that form, a message popped up reading "my query will be responded to within in 2 business days" mean while there will be more credit enquiries from I don't know who or where!
74 replies
49 months ago
Unauthorised Debit Order Payment (0278296626): Badgeradm (FEE2092428) from an identified organisation!
This company just debited my account, I have no relationship with this organisation, however R1 190 just went off my account Description: eft Debit Order Payment (0278296626): Badgeradm (FEE2092428) I am going to open a case against you first thing tomorrow morning!
0 replies
51 months ago
FNB Captured incorrect Address, and failing to assist with fixing their error
My home loan statement reflects an incorrect unit number, I have requested assistance and I still have not received help, the branch will tell you that for home loan you need to call, and the people you call will ask you to send an email. I I am unable to use this proof of address for certain thing I need. The address is even incorrect on my My Life cover, I have sent FICA documents, I have sent emails for assistance, but I am stuck. Can you contact me regarding account 3000017487387, this is Urgent!
53 replies
52 months ago
DiDi resolved my issue *I am clapping in public because I complained in public!*
On the 25 September 2021 I logged the below issue, and DiDi rectified it. What was unfairly charged was returned and because I am unable to change the rating in first review where I addressed my frustrations, I am logging this one, lets not only post frustration, but let's also clap and commend publicly. _______________________________________________________________________________________________ I requested a 4km trip from Engen, Chiawelo Convenience (5807 Sekhukhune Street, Chiawelo, Soweto, 1818, South Africa (as see on the receipt)) to Dlamini Cedar Crescent Str. (Cedar Cres, Dlamini, Soweto, 1818, South Africa(as seen on the receipt))The estimated amount with the discount was R23.00 for my trip. I got home just before 10:00pm and I was unable to rate the driver. At 10:25 I got a bill and debit of R290. 00 off my account and the trip was stopped at 10:25pm and the distance was miraculously 24.8km. I want my money reversed back into my account! On the receipt it does show that there was a stop where I got off but it also indicates where the car ended it's trip, which is not where I got off, and I cannot open the map on the receipt!
0 replies
52 months ago
Misrepresentation of Service and inconvenience to customer
On Tuesday 18th January 2022, I called the number on the Makro website (0860 600 999) at 11:01 for a duration of 2min46sec and enquired before I could purchase the machine. I specifically asked whether Makro will send someone to connect the machine on delivery at my apartment should I purchase with Makro, to which the gentleman confidently answered yes, I further asked whether it is at a fee or not, to which this gentle man responded "No, we don't charge, we send someone for free". I immediately canceled my order with another provider and placed my order for the CANDY GRANDOVITA 13KG front loader with Makro. Today the machine was delivered and I asked for assistance regarding the connection and eventually testing the machine, to my dismay Gerald and his acquaintance informed me that they only deliver. I called the number on the website again and spoke to a lady named Thando, and asked whether I could have a recording of my call, however I was informed that I could only be assisted if I was given a reference number. I went ahead and posed the same question to Thando and she told me the same information the first gentleman had provided to me with equal confidence, she even explained that i could either call the store and request for the store to send someone or she could do that on my behalf, to which I asked her to please go ahead and do it on my behalf. The lady put me on hold and soon came back to but this time offering to give me the contact numbers for me to call, which makes me wonder 'why was I initially placed on hold?', I requested a reference number this time around (Ref No. 2167970). I called the 010 271 1750 number and a lady name Jubilant said I need to call the call center because they gave me misleading information, yet she still represents the same organization but did not extent further assistance and also added that the best advice she can give is to return the item and ask for a refund. Before I can request a refund as per the best advice I was given, I would appreciate it if an individual who can assist with connecting this machine will me sent as this was the reason why I placed this order with Makro, is this possible or not?, its it is the latter I will need a full refund so I may look elsewhere where the information provided is in correspondence to the actual service. This after talking to two different people on different days, which provided this identical information. I could have purchased the machine elsewhere! I CALLED BEFORE PURCHASE!
53 replies
55 months ago
DiDi Rip-Off charged for an imaginary Trip!!! SCAM!
On the 25 September 2021 I requested a 4km trip from Engen, Chiawelo Convenience (5807 Sekhukhune Street, Chiawelo, Soweto, 1818, South Africa (as see on the receipt)) to Dlamini Cedar Crescent Str. (Cedar Cres, Dlamini, Soweto, 1818, South Africa(as seen on the receipt))The estimated amount with the discount was R23.00 for my trip. I got home just before 10:00pm and I was unable to rate the driver. At 10:25 I got a bill and debit of R290. 00 off my account and the trip was stopped at 10:25pm and the distance was miraculously 24.8km. I want my money reversed back into my account! On the receipt it does show that there was a stop where I got off but it also indicates where the car ended it's trip, which is not where I got off, and I cannot open the map on the receipt!
53 replies
55 months ago
My Trip was 4 km but ended up with a bill for a 24km ride when I had long got dropped off
On the 25 September 2021 I requested a 4km trip from Engen, Chiawelo Convenience (5807 Sekhukhune Street, Chiawelo, Soweto, 1818, South Africa (as see on the receipt)) to Dlamini Cedar Crescent Str. (Cedar Cres, Dlamini, Soweto, 1818, South Africa(as seen on the receipt))The estimated amount with the discount was R23.00 for my trip. I got home just before 10:00pm and I was unable to rate the driver. At 10:25 I got a bill and debit of R290. 00 off my account and the trip was stopped at 10:25pm and the distance was miraculously 24.8km. I want my money reversed back into my account! On the receipt it does show that there was a stop where I got off but it also indicates where the car ended it's trip, which is not where I got off, and I cannot open the map on the receipt!
0 replies
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5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
14 (93.33333333333333%)