LM
lebohang M
Active since Jun 2019
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Bad service from stupid Sarah Phokela
I brought a bed last year in mams mall and I wanted the bed to be delivered at steelport burgerforts and I spend all my holidays waiting for the bed since from December and I stayed in touch with the shop to find out if my and I received an sms that the bed my delivered while it was not fast forward I requested for refund and I have submit all the documents on the 3rd of February 2026 and they did not bother to call me to advise that I should come to the store to sign for an portal number, until I asked when will I receive the refund that's when sis Faith said I should come to the store and sign for the portal number Sarah Phokela advised that I will get my money before Friday(last week ). Today I communicated with head office regarding my refund and I was advised that I should wait for 7 to 14 working days as my refund was processed few days ago. I communicated with Sarah over the phone she was rude that she does not handle the refund department and she was irate on the call saying that I should wait as the head office advised and why I am busy calling and questioning her regarding the refund. I told her she should give the manager the phone as she stated that she does not deal with refund she rudely says he is not around. For the past 3 months now receiving nothing but bad service from bradlows Mams mall I had enough I want my money and I want nothing to do you guys.
0 replies
42 months ago
Fix your card machine
Please fix the machine in mall of Tembisa we cnt be telling your cashiers our pins because they know how to use the machine or its because it's local tjoooo
53 replies
42 months ago
Bad service
In Mall of Tembisa tjooo 2 people working on the till and other tills are empty. I have being waiting for 1 hour just to get my order. And the manage does not even care about the situation tjoooo what a bad service.still in the shop while trying this
0 replies
60 months ago
BAD SERVICE EXPERIENCE
I AUDREY SHABANGU IN NUMBER 71031104****9 HAVE 2 CONTRACTS WITH CELL C. MY ACC WAS NOT DEBITED ON THE ACTUAL DATE I THEN CONTACTED THEM TO ADVISE THE LADY OR AGENT SAID I WILL BE DEBITED ON THE 10TH MAY AS THEY HAVE TECHNICAL ISSUES. NO DEBIT TOOK PLACE ON THE 10 I CALLED AGAIN ON THE 11 MAY WAS NOW ADVISED TO GO MAKE PAYMENT AS IF IT WAS MY FAULTY.....HENCE A TECHNICAL ISSUES FROM THEIR SISDE CAME WITH P.O.P ON THE 13 MAY SEND IT THROUGH TO THE EMAILS PROVIDED ......THAT WAS NOT ENOUGH GOT CALLS THE WHOLE WEEKEND TIMISOULY EVEN MONDAY AND TODAY REALY.WHAT A BAD EXPERIENCE I HAD.WHAT ABOUT MY HONESTSTY OF MAKING EFFORTS TO GO AND PAY BUT IM ON DEBIT ORDER. I NEED AND DEMAND TO BE COMPENSATED BY CELL C. WHEN I CALL MYSELF TO SPEAK TO MANAGEMENT THE AGENT SAID THEY ALL IN THE MEETING THE WHOLE DAY, WHAT BUSINESSARE YOU RUNNING OR WE ARE IN A CIRCUSES. I HAVE PROOF WITH ME AND CALLS RECORDED.EMAILS PROVIDED ARE EDCESCALATEDQUIRES@CELLC.CO.ZA AND PROOFOFPAYMENT@CELLC.CO.ZA
159 replies
68 months ago
BAD SERVICE FROM YOU MANAGEMENT
hi I made a payment on my account and I was advised that I used the wrong reference number, I send the P.O.P to pop.@mrpg.com. then I went through my bank account to check if I did not make the same mistake then I released the following payment : 1.26 August R200 2.26 June R205 3.26 May R155 I WENT THROUGH MY ACCOUNT ON THIS MORNING AS THEY SAID IT WIL BE UPDATED TODAY, SO I WENT TO THE APP TODAY AND IT WAS NOT ALLOCATED TO MY ACCOUNT, I CALLED YOUR ACCOUNTS DEPARTMENT AND I REQUESTED TO SPEAK TO DIANNE WHICH I HOLD FOR 10 MINUTES BEFORE SHE COULD SPEAK TO ME, WHEN SHE FINALY ANSWERED SHE PUT ME ON HOLD FOR CLOSE TO 5 MINUTES BY THE TIME SHE FEELED LIKED SHE WANTED TO ASSIST ME SHE WAS RUDE AND LUGHED THAT SHE DID NOT ASSIST ME AND I BEGGED HER TO ASSIST ME AS I WAS COMMUNICATING WITH HER ON THE EMAIL, YOUR ADMIN CLERK WITH BAD SERVICE I WONDER HOW CAN A SERVICE OF AGENTS BE BETTER THAN HERS. PLEASE STILL IN ALLOCATING MY ACCOUNT AS I WANT TO CLOSE IT ACCOUNT NUMBER 0288591084
53 replies
72 months ago
BAD SERVICE I WANT BANKING DETAILS TO CLOSE MY ACCOUNT
I called capfin 20 minutes ago asking for their banking details and they refused to assist me saying am account is handed over I was speaking to Tumelo n I begged him to give me banking details n I want to make payment but he said he couldn't. I asked to speak to the manager n he put me on hold for 5 minutes and said his line manager will give me a call but I was only looking for the banking SUCH A BAD SERVICE I WAS ONLY LOOKING FOR THE BANKING AS I WANTED TO MAKE PAYMENT HE JUST WASTED MY AIRTIME FOR NOTHING THANK YOU SO MUCH I HOPE MANAGEMENT IS HAPPY WITH THE SERVICE YOU ARE RENDERING AND I DID NOT ASK HIM TO EXPLAIN ANYTHING ON MY ACCOUNT I WANTED BANKING DETAILS TJOOOOOO
210 replies
82 months ago
size
hello, on Sunday I went to Thembi complex, I brought High Leg Flat OTK Tassels and am a size 8, when I got home the boats were small :( and I went to midrand mr price in Boulder's were I was assisted by Rebone (great customer service I received ) however I could not find the High Leg Flat OTK Tassels and the money was returned to my account, where can I find size 9 ? thank you
0 replies
83 months ago
Refund
I went to phumulane ackermans and I was never assisted by the stupid manager Brenda I dnt know even why she is a manager and she is not friendly how can I pay layby cash andwhen I want to cancell it I should receive a voucher for what I did not lose my slip mos lebohang lekalakala good service provided he wanted to assist me but the manager the wicked woman could not even want to assist
112 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)