KR
Kedibone R
Active since Jun 2019
8
Reviews
0
Industries
Reviews
8 reviews26 months ago
Vodacom ****mers
I received a call twice from confirmations department of vodacom about a particular phone they claimed I app**** for online, I told the first consultant that I'm a victim of impersonification someone has my ID number and is making these online application and please they must cancel the order as I'm not working and I obviously did not order a phone, after a few days I received a call that my phone is couriered and will be delivered at my home old home address, I sent an immediate response that I did not order a phone and still they continued to deliver and could not leave the phone as they did not get my ID, the same accident happened after a month I got a call from the same verification department and same process they delivered without my concern, I'm not sure if it's desperation or wat from vodacom side for client where they willing to risk giving *****sters phones even when you confirmed that it's a *****ulent application.
112 replies
32 months ago
****med
I called the orthodontist reception after being refered by another doctor and was informed that they take Bonitas, I called and spoke to the receptionist and I enquired about my daughter's braces, they advised that I can come for xrays first and the doctor will give me a full report about the procedure, my first question I asked the receptionist was that who is going to pay for the xray and I was advised that it will take from the medical aid, I made an appointment successfully and went in. We arrived and before I could fill out the form my daughter was already taken for xray and I'm thinking how is that possible as they have not authorised with my medical aid, Hugo orthodontist only asked for authorisation after sending us the xrays and my medical aid declined to pay as they said he is a specialist my plan is not covered, that information should have been requested before continuation so that i can make an informed decision about proceeding, I have been sent bills of R3200 to settle until they sent me to lawyers, I'm not happy with being misled and I believe I was ****med to do the xrays because I thought the medical aid will cover, I'm realy disappointed and not happy about being ****med.
0 replies
49 months ago
Bad service
I was assisted by Thomas an excellent sales consultant with my extended service plan, and was advised that after successful 4 payment of my premium I will be able to take the car for service. 1st attempt I was told that the registration number was recorded on my name and it's my partners car I was only going to pay the premiums for him then I gladly sent the vehicle papers as requested, and I tried to take the car for servicing on 2nd attempt, bear in mind that taking a car for servicing is an inconvenience for a day but because you want your car to be serviced you will have to do it, the dealership called and was advised on kilos that the car was supposed to be taken for service, and the policy wording had the kilos from 120km, they never bothered to authorize and correspond with the dealership if they can continue or if I should come take the car, they only responded the following day saying that they won't authorize as they have to investigate, now I'm not only angry but I feel like a criminal that requires services from Motorhappy 😔
74 replies
52 months ago
Paid up letter
This is my second complaint about this fraudster legal company and they have not even called or contacted me about my query, I'm still waiting for a paid up letter from November 2021 and when I call their incompetent agents they just hang up on me so clearly the companies calls are not even evaluated by quality assurers as all agents give you incorrect information, they mislead you, they are rude and very dismissive, if I don't get my paid up letter by the end of the week I'm taking this matter higher as it's clear that the company don't pay attention to Helopeter.
127 replies
52 months ago
Paid up letter
I had an account with Edgars and never used it but could not close it because I had a hollard funeral plan with them, when they no longer had an agreement with Hollard we were not notified as clients and I inquired charges for administration, I went to Trade route Edgars and was advised to pay a certain amount to close it off and however they continued with their administration fees, I was livid and decided to leave them and don't pay attention to their invoice, they later referred my account to some mickey mouse legal company MBD where I was advised to pay a certain amount to settle the account and I managed to do that and that was in November 2021 till date I have not received a paid up letter neither was I removed from ITC, when you call MBD they will tell you different stories and also hang up while you stil talking to them, please can I be assisted with a paid up letter as currently I'm not happy with your service as well as the legal team you hired as I think they are fraudsters. My contact is 0659038521
106 replies
53 months ago
paid up letter
i really don't think this company is accredited, I called for a paid up letter from last week till date and all their consultants are giving you a different story daily, speaking to them after paying them its a hustle but before paying them they will call you daily like you killed someone, I need a paid up letter urgently sent to my email contact number is 0659038521,
53 replies
67 months ago
Nedbank fraud department
I'm not banking with Nedbank but was frauded by someone using the bank, I called Nedbank on the 19th of September logging a call of suspected fraud done by some company called du-best, I spoke to a consultant on fraud department Rajen and advised that she Wil escalate the matter and they will freeze the perpetrators account and should expect feedback in 2 to 3 days and I asked if there are funds in the account and she said she can't disclose the information, well because I worked for a financial institution I understood, I later called on the 21 and spoke to another consultant that was friendly and willing to assist Emmanuel Malepe, he took on the matter and advised that I will have to open a case and get a case number, affidavit and send it to him, I dd all the run around to police station and back and struggled with the case number and eventually received and sent the information to Nedbank and now it was handed over to their investigator Thelma Kesi and that's the worst department as I don't know what they investigating as I had to call and the only thing she told me was that the fraudster has already used the funds and there is nothing they can do, it was gonna be an easier process if they told me before hand unlike going up and down during this covid time knowing very well that the account of the fraudster has reached a threshold, I'm very disappointed in how the matter was handled and Thelma also mentioned that there were numerous complains about that specific account and I don't know what did they do to assist prior complainants. I'm not happy with their investigative system.
0 replies
80 months ago
Poor customer service
On the 26 of July 2019 my boyfriends car broke down while he was on a way to Harrismith and we called the insurance where the car was towed to grand central motors Midrand, we spoke to them on Monday and advised that there's a certain part that needs to be ordered overseas and wil take 14 days bear in mind that is the only car his using as his a field technician, he was willing to wait for that 14 days and he was called after the 16 th day confirming that the car part was delivered and wil be fixed before the end of the week, another call was given to him confirming that after the attempt of fixing the car it was stil damaged and wil have to order another part overseas again and wait for another 14 days, His job was now on the line because he had no car and no alternatives was given to him by the garage as the car is still under warranty, Another 14 days passed without communication from them you just have to sit and wait and hope for a miracle, he was assisted by a lady called Bontle as I feel she is incompetent on her work because all she is hired for is to tell clients that the query is being logged and when she is not at work no one is willing to assist, on the 13th of September I decided to call Bontles office and was unavailable and I spoke to a gentleman and humbly requested a garage to give us a courtesy car atleast and was referred to liase with the head office first, we called immediately and was assisted by the lady called Phaladi, she seemed helpful in regards to logging a case and wil call us on Monday to give us feedback about the courtesy car where she Also failed to do so, we had to call on Wednesday to follow up and she just apologized for not calling like nothing major happened and promised again to call the following morning, Thursday we received a call from Bontle that the garage is organizing a car as parts wil be received in October and on Fri I must come get a car but she wil call first to confirm time, I waited for the call on Fri up until I called them and she advised she was at the managers office organizing the car and wil call me back, that was yesterday till now and the service Centre is not working weekends so now I wil have to wait for another week hoping that they will call us, I'm dissapointed about such poor service I received from them, not sure if I will ever use their service again
0 replies
Review Distribution
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1 Star
8 (100%)