Active since Jul 2019
Went in to get a procedure at Marie Stopes Ghandi square done medical aid covered the payment of r6000 Was issued a receipt months later I get an email of an extra R 3009 now I'm receiving emails from a lawyer that they are going to put me on credit bureau I can't understand this extra expense
The consultant was helpful and assisted to my budget, very understanding
Without a warning my December amount was billed with an extra amount, like how? No email... No call... It's December now my budget is blown Very disappointed with the debit order
With all the loadshedding I have had alot of problems. But this shows the the competence of the insurance. Once again I must say momentum has come through. Loadshedding had struck again, followed by a power outage and Sunday low and behold our appliances (fridges, microwave, washing machine) seemed to not be working, I went onto the app and lodged it. Monday I got a call from Lethabo Makaleng a helpful lady. Tuesday, Digicall called and sent out a company to assess. By Wednesday Newton's electrical came, assessed and fixed the problem. Thank u Momentum Lethabo, Digicall and Newton Electrical
This is the second time I have consulted with momentum insure and I must say I am delighted with their efficiency. I logged my claim on Monday the 13 June 2022, the assessor came on Tuesday 14 June 2022 And today 15 June I get a call from Kerrianne Ogle to say that my claim has been processed. Thank you Kerrianne for being so helpful and efficient. A grateful client
This has happened more then once. I have a fnb account and we allowed to draw money fromthe tills but always when I go shoprite tillers do not have the money, the recent date is the 23 December due to the inconvenience I had to go to the atm tiller why is shoprite said to give money but shoprite signet does not have the money available constantly...
Im so upset with adt I have been a customer for a while now. On Monday the 20th December I tested my alarm with a lady by the name of Sanas, she said the alarm is not picking up on their side she will schedule a technician to come on Friday the 24th. I will receive an sms low and behold I have not received an sms or any further information. This is ridiculous! Unprofessional really... Deliver on your promises
It has been the first time dealing with Momentum insure and I have to say... I have not found a company that is so efficient in the work that they do. I registered my claim in the morning in the course of the day I got a call asking me on the details of the claim. Mokgadi Koolo a truly helpful and efficient lady helped me to process the claim, sent me the required information in order to process my claim quickly. Approximately a week later Lethukuthula Duze calls me to say the claim is processed and it has been approved. During these trying times consultants like these wonderful ladies are precious gems! Thank you Lethukuthula Duze and Mokgadi Koolo for all your help. I am grateful Momentum insure
This is a review from a patient that was admitted for a caesarean section on the 8 of March 2020. I would like to say thank you to sister Peterson you were an amazing night nurse. Doing your rounds at night, helping me to the toilet, reassuring me before the procedure that it will go well. Thank you so much for your help I am so grateful You restore faith that there are good nurses out God bless
I am writing this review on behalf of my mother. My mother who is a 65 year old lady had her phone disconnected for the month of August the reason was that the amount of July was unpaid. This was found when a call was made to the telkom call center, it was said that a proof of payment for the month of July must be emailed to the accounts department and it will be resolved, then they replied to say a further R703.73 is outstanding and R729.71 current balance. But not mentioning which month is outstanding. My mum has proof of payment for every month why can't they be transparent and say send the proof of payment for the month of... So that we know which month is outstanding. My mum has been without a phone for this whole month and due to her being a risk during covid it is her only means of communication.
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