LM
Lindiwe M
Active since Jul 2019
20
Reviews
0
Industries
Reviews
20 reviews2 months ago
Telkom worst service provider
They are the worst service provider I've ever used, rob people their data then not give any explanation of what happened then ignore emails sent to them. When you call their call centre they will promise to call you back and never do that.
0 replies
2 months ago
Unresolved query
*Ongoing unresolved data usage query – extremely poor service** Towards the end of January, I received a notification that my data was depleted. At the time, I assumed it made sense as my mom had been around. However, towards the *end of January*, the same thing happened again. That’s when I realised something was not right. I contacted the service provider, and one consultant sent me a data usage breakdown for **1–23 January**, which showed that I had used approximately **58,000 MB**. Based on my package, I should still have had about **22,000 MB** remaining. Since receiving that breakdown, I have been trying to get clarity on **what happened to the rest of my data**. To date, no one has been able to explain this or resolve the issue. What makes this worse: * I have followed up multiple times * I am repeatedly told *“someone will call you back”* — which never happens * The last consultant emailed me from his direct email address and has since stopped responding entirely This matter has been dragging on for weeks with no resolution, no accountability, and no communication. I am extremely disappointed and would appreciate urgent assistance in resolving this query.
0 replies
7 months ago
Bad quality
All I can say is their product and their service is bad I really regret buying their bottles.
0 replies
8 months ago
❌ Disappointed Customer Experience ❌
❌ Disappointed Customer Experience ❌ I placed an order with Pick n Pay online. My account was debited immediately, yet the order was canceled without anyone bothering to call or notify me. Now I’m told I must wait 3–5 working days for my own money to be refunded. This is unacceptable customer service. If payment can be taken instantly, why is a refund not just as quick? Customers deserve timely communication and prompt refunds.
1 reply
12 months ago
POOR SERVICE
I place an order on the 30th March, then received communication that the order was ready to be picked. On the 1st April received another update that Your Toys R Us shipment, has been collected and received by Aramex South Africa. I then made a follow up with them to find out where is my order instead of them calling me they sent an email that they will check with the courier company, then got back to me and advised the courier company informed them that they tried to deliver but couldn't reach me I asked them to advise when did they try to contact me they couldn't answer that question. I then made another follow up on the 5th April to be told that the parcel will be delivered on Monday, Monday morning I received a call from the courier company informing me that they have my parcel, but they are not sure where exactly do I live as the address they have is taking them to another place. I told them where i stay they advised that they would have to find someone that works in my area as they are not working that side, to later receiving another update that my parcel is now ready for collection at post net in roodepoort, why would I order something to be delivered yet I know I could actually collect it myself. *THE SAD PART IT IS MY BABIES FORMULA*
0 replies
16 months ago
Bad experience
It was my first ordering and I regret doing that as this was a matter of urgency I thought online would work quicker than going to the store. I guess I fooled myself, as it's 4 days later and I still haven't received my items. I had to go to the shops again yesterday to buy one item that I have already ordered from clicks.
0 replies
17 months ago
Poor service
Good evening I am not even sure how I feel about my online experience with Makro, at around 13:23 I received an sms from Makro that the parcel has been handed over to their courier partners they will contact me and advise day of delivery. Then boom to my surprise at 21:45 an sms comes through that the driver is enroute when we clicked on the link it says the driver couldn't find the client. Funny enough this guy phoned me got missed call, phoned again and asked for Karabo I then advised you got the wrong number instead of him calling again and asking for my name he left it like that then went and raised an exception about it.
56 replies
20 months ago
Insurance
I have been trying to contact this company for the past week, just doesn't make sense how can an insurance company have a full time high call volume and still don't see a need to respond to emails. When you call they say if this call is urgent please send an email send an email if you are lucky you will get the automated response your email was received and an agent will be in contact with you shorty then that's the end of it. Imagine if this was an emergency and needed to make a claim
53 replies
20 months ago
Unhappy Member - 806401
I am currently 19 weeks pregnant need to do NIPT tests which confirms if the baby will be born with any defects, went to Amphath Parklane hospital they advised that i need to get Authorisation code from medihelp left the hospital contacted the medical aid to be told that Amphath needs to provide a Tarrif code went to another Ampath they were shocked as they never provide a code for these test so now I am being taken from pillar to post just to get an Auth code. All they keep on saying is that this is their procedure now the question is what happened to putting members first. must say I am so disappointed with the service I am getting from Medihelp to think when I joined was promised the best service now finding myself stressed just to get tests done during pregnancy the last thing you need is stress. Membership Number 806401....
53 replies
32 months ago
ANGRY CUSTOMER
I am really not happy with the service received from MiWay, their line that says doing things your way is actually a **** to get more clients. In 2021 i lost my cellphone sent the claim through was then advised that since the phone was insured for an amount less than value of R5000 they will have to give me a gift voucher since they can't find the cellphone i had at that time which limited me to buying a cellphone online as they only gave me a takealot voucher. Now 2 years later i am putting a claim as my phone fell into water, to be told that regardless that i had my cellphone insured for R4100 and the replacement phone that they found will be R3650 i still need to pay in the excess fee of R680 as that means i was under insured and this was not communicated with me prior to taking cover. WATCH OUT
264 replies
Review Distribution
5 Star
2 (10%)
4 Star
1 (5%)
3 Star
1 (5%)
2 Star
0 (0%)
1 Star
16 (80%)