DD
Derek S
Active since Jun 2010
12
Reviews
0
Industries
Reviews
12 reviews44 months ago
Takealot false delivery dates!
For the last few orders I placed the delivery date was within a day or two. Once they take payment the delivery date moves out by weeks! This has happened a few times now and there is nothing one can do! They used to be very good but unfortunately got too big and can't service their customers any longer with the same service levels. They need some competition... Amazon here we come!
0 replies
44 months ago
DO NOT BUY BAOBAB Smart TV Box
I bought the following Smart TV unit: BAOBAB X96 Mini (Android 7.1.2 - 1+8GB) With Wi-Fi Mini Keyboard Within a few months the DSTV stopped working and after contacting them they informed me that there is a "software" issue because of the new DSTV multi sign in restrictions. What I find very peculiar is that I do have another Smart TV unit with NO issues whatsoever. I have emailed Karabo multiple times, promised to revert back to me with limited to no replies. He no ignores any emails when this issue will be resolved as it has been months and the unit is useless. It was replaced less than 12 months ago with the same issue. Do not purchase this Baobabit units as they do not support any upgrades and after sales service is sub standard. Be aware!!
0 replies
49 months ago
Shocking workmanship and no Customer Service!!
Stay away from this place if you expect any client service or good workmanship. Had my son`s car radio replaced and afterwards the cubbyhole was broken, spare parts and *****s all over the car, old radio broken beyond repair after I specifically asked to re-used, My spare wheel jack was stolen as well. I complained to Guy who assisted us but he did not bother to reply whatsoever. Really disappointed and shocked in their way below standard service and non-existent service. Shocking!!!!
0 replies
76 months ago
Vehicle went for minor repairs and now Discovery Insure wants to almost respray the entire vehicle because of sub standard workmanship
My vehicle had to go in for minor repairs and some spar work to my front bumper and small piece on the right rear fender. Because the Panel Beater did sub standard work and failed to match the colour, the vehicle went back numerous times to rectify the mess, however, they now managed to respray almost 90% of the left side of the vehicle. Discovery now wants rectification work done to now also spray some panels on the right hand side to try and match the colour. This means that +/- 75% of the vehicle will now be resprayed which will significantly impact financially on the vehicle because of all the spray work as any person with some common sense will assume the vehicle has been in a major accident. Why should I lose out financially because of a Discovery appointed Panel Beater who did sub standard work failing to match the colour of minor spray work initially? I will NOT accept this vehicle.
56 replies
85 months ago
MTN is aware of customer submitting fraudulent insurance claim, however, turning a blind eye
I informed MTN of a fraudulent insurance claim and they ignored the information and refuse to reply to my emails. MTN initially requested an Affidavit from me which I provided and then ignored all subsequent emails. According to MTN`s website they have a ZERO tolerance policy against fraud, however, they do not act on information regarding fraudulent claims. MTN have all the information to prosecute the person but now blatantly ignore me! I even emailed the CEO - Rob Shuter (who read my email) and COO - Jens Schulte-Bocum - also no reply. This is shocking MTN! So much for your ZERO tolerance policy
56 replies
101 months ago
Smart Shopper Points disappeared worth more than R 2000!!!!
Good day, I went shopping today again and when I received my slip I noticed that all my smart shopper points have disappeared apart from R 94. I had more than R 2000 on my two cards and now it is gone as I saved it to spend in January! This is daylight robbery and never have I received an email warning me of points that will be forfeited. Please PnP, get you act together and sort out this mess! Contact me for the detail.
210 replies
108 months ago
Wait for more than 3 weeks to deliver defective products
<p>I ordered Fidget spinners on the 27th of April. More than 3 weeks later the items were delivered, however, all defective!!! I then requested to return the items BUT I had to request pick and PAY for the pick up. I then insisted that the original together with th pick up delivery charge must be refunded which was refused. I cannot believe waiting to wait for more than 3 weeks for items to be delivered and then to find these products are defective. Tha call centre is pathetic and overall service hopeless. I will NEVER EVER make use of ZASTTRA.COM again. The experience was painful and extremely long. Almost a month and without the products, delviery fees and out of pocket for the products!! Shocking!!</p>
0 replies
113 months ago
Samsung Smart Repair Centre - No updates
<p>My new Samsung S7 phone switched off and cannot be switched on again. This is a known issue. I booked in my phone on Saturday and was informed it will take between 3 and 5 days (worst case) to repair. Job Card ********** 335. I downloaded the Samsung Smart Repair App. This app does not work at all and informs the user to visist the website which says you must install the app. Phoned yesterday to get an update just to be informed that the phone is with technician and I will receive a sms shortly. Phoned again today to be infomred that they are very busy and by the end of the week I may get an assessment only. It may take another week or so to repair. This was NOT the information I received when booked in the phone and I cannot go without this phone for more than a few days. I find it unacceptable that they did not inform me this when I booked in the phone not even to mention the applications that dont work. I need this new Samsung 7 to be repaired ASAP. It is not supposed to have switched off in the first time. I had my previously Samsung phone for 4 years without issues. Really SAMSUNG?? </p>
112 replies
118 months ago
Almost assaulted by staff at associated Sanparks and Operational Manager Thato Tshukudu ignores emails
<p>We visited the Royal National Park which is part of the Sanpark network. When we arrived, a very rude gate staff member asked for my Wild Card which I promptly presented. He then asked for my receipt (when I renewed the membership) and I informed him that I do not keep these, as they fade within weeks. He then abrubtly said we must leave. Apart from the embarrasment in front of my family which was supposed to be wonderful, he was very rude. I then asked him for his name which he refused to give me. I then decided to take a photo of him so I can report this matter. As I tried to take a photo, he almost assaulted me (if I had not stop him he would have hit me). All this I have available on video and photos. After I complaint to Sanparks / Wild Card, I inisited on an apology which I received, however the Operational Manager was on leave and replied only 7 weeks after the incident - this after numerous emails requesting feedback. The email I received was full of incorrect information and facts and I replied with the correct information, however, Thato now refuse to reply to any emails - yes, the Operational Manager refuse to accept the correct information. I think I whould warn fellow park lovers of this incident and the lack of response!</p>
53 replies
122 months ago
Pay Annually and pay 2015 FALSE ads!!!!
I contacted Multichoice on the 4th of March and changed my monthly debit order to annually in order to qualify for the price break for 2015 prices and the 12th month free. This was confirmed that my annual debit will be done on the 25th of March and I will have the benefit of the 2015 prices. However, the debit order was the normal monthly order and I had to contact Multichoice once again. I spent another 13 minutes on the phone and was informed the query will be escalated and I can only expect feedback in 48 hours, meaning it is April and I may not qualify for the annual payment / discount. If the query was escalated, why not provide feedback earlier. PATHETIC SERVICE!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
9 (75%)