Active since Sep 2019
More than excellent service from Thabo khaba. always anwers his landline phone number, always kin to go the extra mile without being asked. with more than 22 years of being a property owner, never came across such Municipality excellence. to all Emalahleni Management, i hope you realize that you have Gold with this employee, kindly consider him for any available promotions.
On 7th of March 2025 i purchased an Industrial 3 plate stainless steel manual gas stove for R849 the initial prize for the item was R1399 which met i received a discount of R550. Order number MAK9562074 on the 10th of Mar 2025 i received confirmation that the item was packed on the 11th of Mar 2025 i received confirmation that the item was handed over to courier partner. on the 12th of Mar 2025 the item was delivered however i realized that it was not the item i purchased, the stove was 10 smaller than the stove i purchased. this was the smallest type which is placed on the table and not the industrial type i initially purchased. on the same day of the 12th of June 2025 i logged a return and refund request. I took a clear picture of the stove received stating clearly that it was 10 times smaller than the stove i purchased. Return request ID: 05428037 After a number of calls requesting some information as to when the wrong stove would be collected to ensure that i would be home and without any success. I ended up driving to Makro at the Alberton branch to return the wrong stove and get a full refund. I was told by them that they would not be able to take it back and refund me as this sale was through another company and not Makro. on the 18th of Mar 2025 i made another call to Makro asking when the wrong stove would be collected so that it would be checked and my money to be fully refunded and still they could not tell me when this would be done. i then asked the lady i spoke to ask the courier company to contact me for arrangements when they planned to collect the wrong stove to ensure i was home when the came, to which she acknowledge this request as said she would make a note. on the 31th of Mar 2025 i received a message indicating that they would be coming the same day to pick up the wrong stove but unfortunately i was not home on the day and time they came. I received a call from the courier buy telling me that they had came to collect the stove of which i informed him that i was not at home and i did mentioned to him that i had requested prior arrangement to ensure i was home. This was understood by him and he promised to return the next day on the 1st of April 2025 of which acknowledged and agreed knowing i would be home on this day. on the 1st April 2025 i received a Return request rejected email with Return Request ID: 05428037. After seeing this email I tried calling Makro on the telephone number provided and was told by the lady she could not find this number of the system. she asked me of the original order number of which i did give to her and it is MAK9562074. i then had to hold for a long time until the call got dropped.
Hilton has the keys to my unit, for the second time now its a massive struggle to get him to answer his phone, Whatsapps, calls, SMSs sent and not reply. can someone please ask him to answer as i urgently need the keys to my unit.
hello, i saw an unknow debit order yesterday of a total amount of R260 which happened for the very 1st time yesterday ( 22 Sep 2024). after seeing this unknow debit order i started chatting with Lerato via the WhatsApp number 067 418 9565 asking the following question seeing that i am client to Capitec Bank. 1. Who is the Person or People taking my money. 2. How did they get access into my Account to start taking money? 3. When did they get access into my account? unfortunately, these 3 questions about could not be answered . now its left me wondering whose account it is and who decides what must happen in this account seeing that an unknow person is doing what they like with my money. I need Capitec to explain this now people i must now drive up and down to sort this issue out using my time and resources to get this sorted.
It's day 12th of the month of May 2024 and I still have not received my rental payment for the month. It's empty promise followed by another empty promise. I must beg for what is due to me. Please don't get involved with this company.
Hello Peter is a very biased, twice i wrote a review on Mytravelution and both my reviews got taken down. this company is *****ing money from hard working people and you are helping them get away with it.
If you really value your hard earned money then take this advise- Run as far away from Stock Market Collège as possible. I have been paying them for more than 2 years and have nothing to show for it, they have closed down most of their physical classes and they claim its due to Covid19. The telephone numbers and emails are not answered. Maybe if they read this they will take me more seriously. here goes- I want to Cancel and stop taking money from my account for nothing.
I have been billed for more than 20 months now for content services, on average i am billed R190 on monthly bases for content services. I have been to a Vodacom branches more than 5 times to report the problem and get them to stop the billing as i do not give authorization as the person paying the bill, i have also called the customer service line more than 5 times but each and every month i am getting billed. The Sim card is in my Router all the times( 24 hours, 365 days per year) and yet i am getting billed through devices which are connected to the router. why is it that the person responsible for making the payments is not given the control to approve or dis-approve these transactions before they are given a go ahead? remember that the SIM card is inside the router the entire time. Vodacom really do care about the well being of their costumers because if they really cared they would allow the bill payer the right to authorize every transaction which goes through the account which gets paid on monthly bases. its time for change to a better service provider.
In around August 2020 my Municipality account was populated incorrectly, my Neighbors water meter ended up on my account, my neighbors water usage was about 44 000 litres on monthly bases, while my monthly water usage was +- 4000 litres per month ,this then drove the usage on my account to be more than 10 times on some months and I was billed as it was recorded on my account. I started owing the Municipality on monthly bases because this translated to more than R 800-900 extra on my normal monthly payments. This was obviously reported to the responsible water billing person( her name and surname known to me) at the Municipality via numerous cellphone calls, WhatsApp, emails I still have the proof) and more than 6 physical visits to Emalahleni Municipality offices driving all the way from Johannesburg. But she did nothing to try and assist me. In December 2021 on my 6th visit to the municipality I met an employee by the name of West Luvuno who suggested that I would need to get a new water meter installed in my house and my account updated with the details of that new meter, once that would be done then the readings would be done for 3 months going forward so that an average usage would be known. He then used his own personal cellphone to call other employees ( Sindane and Bricks) to help me get the new meter installed, which was done on the same day and the account was updated a few days after that. Despite the new meter being installed for more than the 3 months recommendation, I still received no help from the responsible person at the municipality so that I would be credited on my account for the extra payments made to try bring the amount I was now owing as my power was always getting disconnected because my account was now owing. On my 7th visit on the 6th of April 2022 I met Mr. Masie Machete( municipality billing manager) who sat me down in his office and listen to my problem and recalculated and credited my account in less than 1 hour of waiting. The very next morning he sent me my updated account statement clearly showing the credit due to me. This then begs the question why it took over 2 years, phone calls, WhatsApp massages, emails and visits to the office for this responsible person to resolve the problem? Is it lack of respect for her job, lack of respect for the clients or pure incompetence? A small problem which took more than 2 years to be resolved has hit me badly financially due to travels to Emalahleni municipality offices from Johannesburg( 7 times), electricity disconnections due to my account owing and the loss of a very good paying tenant who left as he simply got tired of getting the power disconnect. A special thanks to Mr Masie Machete, Bricks, Sindane and others I might not have known to part to help me resolve the problem, this employees has shown dedication to their jobs, have travelled the extra mile to deliver a service to their client. I hope this gets to Senior management so that they also recognize this good work by their employees. I must also add that Bricks took my calls while on sick leave and gave me the assurance my matter would get resolved. And regarding the irresponsible lady employee in question, well if the Municipality really values their clients and is serious in giving quality customer service, they should make a plan about her as I am very sure I am not the only customer who is complaining about the lower than substandard treatment received from her, just thinking that she is on the Municipally payroll and my monthly payments contribute to her salary, this just makes my stomach turn.
I joined this membership with Mytravelution just over 2 years ago(in 2019) and purchased the membership for around R22000 of which was the original cost to have membership with them. They told me I would have the membership for 10 years and I would get a full refund after 10 years of my original just over R22000 payment. I have been paying this amount on monthly bases and finished paying this amount last month in April 2022. Now that I am done paying the original amount they sent me a balance of over R66000 to pay just to keep my membership active for the next 24 months, this simply means the fees just to keep my membership active for the next 24 months costs more than 3 times the original cost to purchase the membership in the first place. So in simple terms after 10 years it will cost me more than R 300 000 just to have a membership which saves me on average 15-30% of a quotation I receive from a place which offers accommodation. How on earth can someone pay over R300 000 over 10 years to save on average 15-30% for the cost of accommodation per booking? seeing that I normally need accommodation 2 times per year. Why is the cost just to keep my membership active in 24 months costing more than 3 times the cost to buy my membership in the first place? I have the proof and this in my cell number 0826398804
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