MH
Muvo H
Active since Oct 2019
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
****phobic Incident at SPAR Tops Hammarsdale Junction Mall
Dear SPAR Management, I am writing to formally lodge a complaint about a distressing incident that occurred at SPAR Tops, Hammarsdale Junction Mall, during my recent visit to make a purchase. I was insulted and humiliated by a security guard employed by 24 Seven Alert Response Security Services, who is stationed at the entrance to search customers and sign off their till slips. His comments were openly ****phobic, offensive, and deeply hurtful. As a proudly *** man who was born and raised in Hammarsdale, many people in this community have known me since childhood and know that I have always been open about who I am. However, the treatment I received from this security guard — including verbal abuse and hate speech — made me feel unsafe and unwelcome in your store. The guard went as far as saying that I am “an abomination” and “*******,” and even told me that he would not allow me to leave the store with my purchase, suggesting instead that I should “go buy from Boxer Liquor Store.” Such words are not only discriminatory but also a violation of my human dignity and consumer rights. This incident is particularly painful given the recent surge of ****phobic rhetoric on social media — including videos by Ngizwe Mchunu promoting hate and violence against the LGBTQIA+ community. It is unacceptable that this type of hate speech is now finding expression in public spaces like SPAR. I would like to know: Does SPAR wish to be associated with ****phobic behaviour from individuals representing your brand? Are LGBTQIA+ customers not welcome to shop freely and safely at your stores? What actions will SPAR take to ensure this does not happen again, and that your stores remain safe and inclusive spaces for all? I have also raised this matter on X (Twitter), but have not received any response from your social media team. I am escalating this issue because I believe no customer should ever be subjected to hate speech or ************** while shopping. I kindly request a formal response and assurance that this matter will be investigated urgently.
0 replies
13 months ago
Rain Router Activation Delay and Poor Customer Service
Dear Rain Customer Support, I am writing to express my deep dissatisfaction with the service I have received regarding the activation of my router. I collected the router from a Rain outlet in Pretoria on tueadsy the 6th of May 2025 , but it still has not been activated. I promptly responded to your email requesting my personal and router details by sending a clear photo of the router and its information. Despite this, no action has been taken. In addition, I visited the Rain outlet in Pretoria again, where I was assured the matter would be resolved within a day. Unfortunately, today is Monday the 12th of May 2025, and the router remains inactive. This experience has been frustrating and highly disappointing. Due to the continued delays and lack of effective support, I have decided to return the router and will be seeking service from another provider. It is clear to me that Rain has not valued me as a new customer..
2 replies
13 months ago
Rain and CCD carriers are unprofessional
I am extremely disappointed with the poor service I’ve received from Rain and its logistics partner, CCD Couriers. I ordered a home router online, expecting delivery within a reasonable timeframe. After waiting several days with no delivery or updates, I eventually had to visit a Rain outlet in person to collect the router myself. I received the router on Tuesday, 6 May 2025, around 4 PM. I was told by the staff member that it would be activated within 24 hours. It is now Thursday, 8 May 2025, and the router is still not activated. I’ve called Rain’s call center multiple times, but all I’m told is that it will be activated — with no clear timeframe or explanation. This lack of communication and poor service is incredibly frustrating. I initially chose Rain believing it was a reliable Wi-Fi provider, but this experience has proven otherwise.
4 replies
15 months ago
Zone Fitness Sunarcadia facilities resembles a neglected public school
I am writing to express my deep concern regarding the stark difference in the quality of facilities and service between your Suncadia and Hatfield locations, despite members paying the same fees. During a recent visit to the Hatfield gym, I was impressed by the professionalism of the staff, their well-groomed and presentable appearance, and the overall cleanliness and maintenance of the facilities. The showers were clean and equipped with doors, the lockers were modern and well-kept, and the gym itself was spacious and well-lit. Unfortunately, the experience at Suncadia is completely different. The gym is poorly managed, staff professionalism is lacking, and the equipment is frequently out of order. Additionally, the gym leaks when it rains, the lighting is dim, and the toilet, shower, and locker facilities are old, broken, and reminiscent of a neglected public school. It is unacceptable that paying members must deal with such substandard conditions. This raises a serious question: why is there such a significant disparity in quality? Are Suncadia members being treated differently because we are predominantly Black? It is well known that Black Africans are often expected to tolerate poor service, but I refuse to accept this. I am extremely disappointed and am seriously considering canceling my membership if these issues are not addressed. I urge you to take immediate action to improve the Suncadia gym and ensure that all your members receive the same level of service and quality, regardless of location.
0 replies
15 months ago
Joburg Theatre Box Office staff is lazy
Joburg Theatre Box Office is dropping my call when I want to buy a ticket to watch The Piano Lesson. I don’t understand why they do this to theatre patrons who are supporting the arts in South Africa.
0 replies
16 months ago
Capitec Bank ***** Department is joke
I filed a case of theft to Capitec Bank's ***** department last year after being cheated R11140. They investigated and discovered that there was an APP takeover *****. They then sent me a message informing me that r600 had been recovered from Hollywoodbets, but that Hollywoodbets wanted a court order before they could deposit the monies back into my account. I sought legal advice and was advised that a court order is a lengthy and costly process that might cost me R250 000. In all of this, Capitec Bank is basically saying that it is not their problem and that I should get a court order or I will not get my money back. Their ***** department is not helping me at all. I have sent so many emails and even asked to speak with a person in a senior position there in the hopes that they will understand that they need to be bousy (Strong and assertive)and tell Hollywoodbets to return my ****** money, but Capitec Bank's ***** department does not respond to my emails.
1 reply
17 months ago
Elite Close protection & Security services is a company owned by ******
Elite Close Protection & Security services is a fly by night security company that doesn’t pay their employees. My brother had been working for them for 4 months as a security guard earning peanuts. They then wanted to change him from his site to a far away place where they won’t even offer him a place to stay, he then declined the offer and they terminated his contract of employment. He returned their uniform and they now don’t want to pay him for the days he worked before they terminated his contract.
0 replies
31 months ago
City Property Buildings in Pretoria have ****roaches
City Property Buildings in Pretoria have an uncontrollable number of ****roaches. The Pest control company they use might be taking them for a ride as the chemicals they use does not kill ****roaches instead they are multiplying more especially at Duke's Court on Steve Biko Rd, Arcadia ,Pretoria.
1 reply
39 months ago
I bought a car from Kia Nigel and Epeleng was very friendly and she explained everything to about the car and the finance slash Sam really took her Time in explaining the financial side of things to me
I bought a car from Kia Nigel and Epeleng was very friendly and she explained everything to about the car and the finance slash Sam really took her Time in explaining the financial side of things to me. Good service.
1 reply
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
11 (91.66666666666667%)