Jade E

Active since Oct 2019

Reviews

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Reviews

14 reviews

2 months ago

Great Service

Thank you Lindo at Mugg and Bean Vryheid, for someone that is new you gave amazing service, was super friendly and helpful. All the staff at M&G are amazing but it was so nice to see such a warm face even though you are new. Well done guys.

0 replies

The Courier Guy

2 months ago

Amazing Service

The staff at The Courier Guy in Vryheid are amazing! They are so very friendly and helpful. Thank you so much for restoring my faith in Courier Guy again.

0 replies

Supersonic

2 months ago

Supersonic has absolutely no service!

I requested that my account be canceled, it was not actioned, and I am still being billed. This is insane!! No one is answering on whatsapp or on a phone call!

0 replies

MTN South Africa

32 months ago

MTN Direct has no communication etiquette

MTN Direct is very eager to process an upgrade but not so eager in doing due diligence. After providing correct delivery address and contact number, I had to call multiple times to follow up on where my device is. Just to find out that the number the delivery service was given was a wrong number. (This is after giving the correct number and confirming the correct number and address multiple times) Again I called MTN Direct again today to speak with the consultant that assisted me after she was said to be back from lunch and still to no avail do I have an answer or solution to this. When I now call back, the phone stays on hold and just doesn't get through to anyone. So I can't even follow up to see what is going on and why my delivery wasn't done.

0 replies

The Courier Guy

40 months ago

Pudo seems to have thieving staff

I am extremely upset. I am a long time supporter of Pudo and receive parcels almost daily. But today I received my parcel and it was already opened, not to mention an item is missing from my parcel. I am SO upset!

0 replies

Evotel South Africa

40 months ago

Good service

Langu and Kleinbooi visited our area this week in order to review customer satisfaction. I am pleased to say they were very friendly and helpful. Thank you.

1 reply

Ackermans

50 months ago

Ackerman's Vryheid KZN

We had the worst experience at the Vryheid store today. Getting chased away from an isle because the staff are mopping instead of being asked politely for it to dry was not cool at all! We went to the store with full intention of shopping for baby things seen as there isn't an online shop available. Just to be mocked in a different language when we walked in firstly over the wet floor and then to be told we cannot walk down the isles to shop as the floors are wet. This was at 15:30 in the afternoon, the store is supposed to close at 16:00. When I worked in retail we had to WAIT for the store to close before we mopped, not mock and chase paying customers out of the store! Totally unacceptable. Vryheid Ackerman's, I am super disappointed in your service!

2 replies

Snatcher

51 months ago

Will never shop at Snatcher again.

Worst service EVER! After placing an order, waiting 2 weeks, and doing follow-ups where I was told to wait as it is being processed. (I also expressed that this is a gift and was told to wait as they are processing it) I was thereafter informed that all the items are sold out! Also, an immediate refund cannot be done because it will take another week. So I must make my own plan to find another gift seen as this useless company doesn't know how to have an open line of communication between their channels. Very very disappointed.

0 replies

Clicks

54 months ago

Clicks lost my parcel!

I have spent quite some time calling the Clicks call center for a parcel they cannot find. We are on day 11 and I still have no solution and no parcel. Each time I call, I get told they cannot get hold of the courier or I get told it is at the store (it is not). So at some point I would like to know where my parcel is as I cannot ask for a refund because our local small town store never has stock! After 11 days I would hope that someone can provide a reasonable answer! But no, still nothing!

0 replies

MTN South Africa

58 months ago

MTN Call Centre Telly sales

A representative phoned me from MTN today to upgrade my packages and I said, no thank you, I am not ready to upgrade. He said the packages that I currently have aren't available and that I should upgrade or my numbers will be canceled. At no point did I give permission for anyone to cancel my contracts, then he said where will I get the money to pay for these contracts. When did it become MTN's business to check on my financial wellbeing and budget in order to PUSH an upgrade??? I just spoke to the rudest person from the MTN call centre! Rudest person EVER!

0 replies

Review Distribution

5 Star

3 (21.4%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

11 (78.6%)

Jade E

Reviews

Great Service

Amazing Service

Supersonic has absolutely no service!

MTN Direct has no communication etiquette

Pudo seems to have thieving staff

Good service

Ackerman's Vryheid KZN

Will never shop at Snatcher again.

Clicks lost my parcel!

MTN Call Centre Telly sales

Review Distribution

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