GG
Gerhard G
Active since Oct 2019
15
Reviews
0
Industries
Reviews
15 reviews5 months ago
Profmed Mobile App fails
The mobile app is a total desaster and pretty useless. You can never get logged in or when you manage to do so you cannot obtain your membership card to present to the service provider.
0 replies
6 months ago
Not a great effort by Sasol to assit clients.
On Friday, 11 September 2025, I filled my car with petrol at Sasol Parys. The previous week, a manager had informed me that customers would receive 75 points per litre of petrol purchased on Fridays. When I wanted to pay, the payment system was down, and I waited approximately 20 minutes before being assisted. Eventually, the cashier offered a bank speedpoint machine to process my payment manually. However, when I asked about receiving my points, I was told that the system was still offline and that there was no alternative way to record the points. I was simply informed that they were sorry but unable to assist further. I understand that technical issues can occur, but in most cases, there are workarounds or contingency measures to prevent customers from being disadvantaged. As a result of this situation, I forfeited approximately 2,400 points, despite deliberately filling up at Sasol on that day based on the promotion.
124 replies
12 months ago
Checkers Incorrect Shelf Pricing
On 22/04/2025 I bought 2 packets of 48 Rennies tablets at Checkers, Parys. The price was market on the shelf with an orange label for R75.99 per item when you swipe your Xtra Savings Card. I end up at the till paying R97.99 per item. Not noticing at the time, I only discovered at home that no savings app**** and Checkers embezzeled R44 from me by incorrest pricing at the shelf.
0 replies
34 months ago
Profmed Medical Aid the worst ever
It is the worst medical scheme one can belong to. Their administration is absolutely shocking.
53 replies
42 months ago
Contracted WIFI - No Service
I do have a contracted WIFI connection with Telkom. Account Number: 340539642 Every month this account get paid via debit order from my banking account. The problem however is that every time there is load shedding or the electricity supply get interrupted for what ever reason, the WIFI service get suspended. Even when the battery of the router is fully charged, it indicates NO SERVICE or my mobile phone or computer indicates that there is no Internet service even if these devices connect to the Telkom WIFI service. Firstly, I want to know why Telkom do not provide the service they are contracted for? What is Telkom going to do to rectify the service during electricity outages? How is Telkom going to compensate me for the NO SERVICE and no Internet connection when the WIFI service is down? Bearing in mind I am paying for x number of Gigs, which I cannot use whenever I want to. Lastly, why do we suffer from an extremely slow WIFI once the service has resumed? There is no other means to communicate this message to Telkom. The website does not allow you to relate specific problems.
0 replies
48 months ago
Pick n Pay discounts are not for real.
On 11/05/2022 Pick n Pay advertised and marked the shelf for Kronun Jacobs instant coffee for R85-00. The price I pay at the till was R91-49. On the same day PnP advertise and market Stork 500 margarine for R26-00. The price I pay at the till was R39-64. These specials that PnP advertised is just a hoax to let people buy more without to live up to their promise.
134 replies
53 months ago
Good service
Excellent service from booking of flights, obtaining bording passes, weigh-in of luggage, friendly and helpful attendants on both flights to and from George on 19/10 and 25/11.
0 replies
55 months ago
Unacceptable service at Makro Centurion
On 05/10/2021 my wife bought 6 t-shirts from Makro Centurion. When fitted at home she found them too small. On 06/10/2021 I return them to the store to exchange it for a bigger number. At the returns counter I was issued with a voucher to use at the pay point. The store was out of stock with the bigger number and my wife advised me not to take the garments. I bought some other stuff in the store and when i want to pay, the attendant (Fhuluvhelo Luvhengo) informed me that she cannot give me change since the amount I bought for was less than the amount on the voucher. I asked het to resolve the issue. First she called a supervisor which told me to go back to goods returned. I refused to do so and just ask for the change to be paid out that I can go home. After about 30 minutes a guy came there telling me that he will assist me. He asked for the receipt of the previous day and my banking card which I used to paid for the t-shirts. Then he (Lwando Matiwane) informed me that this is not the same card that I had paid for. Obviously an argument ensued. He insisted that I must call him stupid. I did not call him stupid. I told him not to be stupid, since I only have one banking card and that is what I use to pay with. He stood there and writing something down and then turned around and telling the supervisor to continue with the transaction and pay the change out. Now this messing around by Makro's BBEEE staff is totally unacceptable. I was told at goods return that I can redeem the voucher at the pay point for cash. I am taking exception to the way this incident was handled. If they pay out the change in the first place there was no incident or need to do this review. I will have to reconsider my engagement with Makro, especially the way that staff of colour treat the clientele.
53 replies
57 months ago
Spoilt Vegetables at Rebel Food Atlasville
They are selling spoilt and rotten vegetables and do not respond to customer complaints about it.
0 replies
58 months ago
Contaminated Food - Tiger Oats
I bought 2 packets of 1.1 kg Tiger Oats, which was contaminated wit worms and mites. I have informed Tiger Brands via their website about the problem on 23 June 2021, and they have responded the same day as follows: Dear Consumer, Thank you for contacting Tiger Brands. A consumer care consultant will reply to you within 48 working hours. Regards, Tiger Brands Consumer Services Needless to say that they have not responded at all. One would have hoped that they will be concerned and that they will attend to a matter that is possibly closely related to the food contamination debacle that they have recently experienced. But it appears that the food corporates are only interested in increasing prices to recover their losses incurred during the contamination episode and losses from the 2020 lockdown. They do not carry the suffering of the customer at heart at all, but just want to achieve their objectives of greed, which they call record profits.
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (80%)