SM
Sanele M
Active since Nov 2019
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Amazing Service
I would like to take a moment to express my sincere appreciation for the exceptional assistance I received from Darren Jackson when I contacted the helpline regarding a query about my e-wallet funds. His service was nothing short of amazing. He handled my concern professionally, efficiently and with great care. I am pleased to confirm that the funds were successfully reversed. THANK YOU, DARREN 🙂 Your support truly made a difference and I am very grateful for your assistance.
53 replies
7 months ago
Pathetic Service
The worst experience the delivery guy did not bother to contact me to verify my availability. They made assumptions and advised the delivery was unsuccessful. They are now giving me a date in October to deliver. I am sorry but I cannot accept that I need my parcel asap, as I need for a function this weekend.
53 replies
15 months ago
Pathetic customer service
Makro online service is the worst to deal with if you have a query. There is no sense of urgency. My query is still not resolved two weeks later.
53 replies
19 months ago
**** products
Very disappointed the perfumes I bought are ****, I will not recommend anyone to purchase.
0 replies
20 months ago
Poor Service
I've been trying to get a refund to my account on a transaction that went through on the 22nd of August and was cancelled by Superbalist as they did not receive the the funds from PayJustNow. I was told there was an error on the transactions conducted on the day and I will be refunded my money. I have tried on numerous occasions to sort this out. When you call their customer service line it cuts as soon as you are number one. No one has bothered to follow up on my matter. Can I please have an urgent response as to when can I expect my refund.
0 replies
21 months ago
Pathetic service as usual
The National Housing Finance Corporation SOC Ltd is one of the most unsympathetic Government Departments, but there it's nothing new in our government employees. There is no sense of urgency whatsoever. We app**** for the funding six months ago with no feedback, what exactly is the hold up as all the relevant documents were submitted. One can never get an answer instead you are transferred from pillar to post until you drop the call. There is no positive outcome and the process is stressful. New employees are urgently required in that office.
0 replies
29 months ago
Worst bank please do not trust with your money
Capitec has authorised a debit order on my account via Debi check from CapFuneral of R340.05 and a fee of R3.50 charged on my account. I have never authorized such and I'm not the first individual to complain about this *****ulent company. Capitec has not taken any action against these *****ulent debit orders, all they tell you is they cannot assist as this is an authorized transaction. **** this bank I want my money money ASAP, they should invest more on their security measures. I need my money as I have worked hard for it for all we know their employees are supplying our information to the *****sters because how can Dedi check go through without the approval of the account holder. I'm sorry I need my money back and not accepting any excuses.
71 replies
32 months ago
Disgusting Service
I received a call from a gentleman by the name of Tiisetso Mere offering a funeral cover on the 5th of September 2023 at 14:52. To my surprise my existing funeral cover was updated without my knowledge. I did not receive any calls or written confirmation. One of the members is no longer covered for reasons known to ABSA and not communicated to me. The same gentleman assured me I will get a call from someone to assist me with my queries until today no one has contacted me. I will advise against this funeral cover as their admin does not care about clients but rather their premiums. I want my policy cancelled with immediate effect and my premiums refunded
131 replies
55 months ago
Amazing Service
It was such a pleasure dealing with Miss. Happiness Simbine the process was easier.
53 replies
64 months ago
Very poor service.
I recently sent my son to open a Savings Account at Capitec the branch in Kwa Mashu Malandela Road. I specifically advised him to advise the consultant that was going to be assisting him that as soon as the account is open / active I will transfer the funds asap as I also have an account with Capitec. He was not even allowed to enter the branch as he did not have R50.00 as 'hard' cash which is a requirement for opening an account at this branch. Funny enough about 2 months ago I transferred the money into his older brother's account once the account was active but of course it was a different branch. So can someone please advise me of the correct procedure because when I also opened my account the account was active first and on that day I did not have any money but deposited it the next day and there were no problems. Can someone please contact me with the correct procedure and advise if what this branch is doing is legal.
61 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)