KC
Kris C
Active since Nov 2019
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
IMPROVE YOUR SERVICE NOT HOW WE PAY FOR IT
Unable to login to our payroll because Sage is "improving the way you make payment" from JANUARY!!!! Fill in your details takes you to Netcash screen where you are supposed to receive an OTP - WHICH NEVER COMES!!!!! No phone number to call. Absolutely ridiculous!! What is an otherwise BRILLIANT PRODUCT IS DOING ITSELF NO favours with current users.
159 replies
2 months ago
Excellent service - quick, easy and seamless
Excellent service - quick, easy and seamless. Best place for an urgent short term loan.
53 replies
2 months ago
FROM CAPE TOWN (OR CHINA) WITH LOVE
Despite the name - definitely NOT in Cape Town but some far flung place in China. Probably one of the most professional and elaborate ****s I have ever seen. Website shows 2 ladies who are allegedly Mia and Leah - full physical address in Cape Town - but items are shipped from China - and I am interested to see if they actually arrive. No phone number but very quick response to emails apologizing profusely for the delay in delivery - so busy with their anniversary sale - Chinese New Year more likely.
0 replies
8 months ago
BEN AUTO - GIVE IT A WIDE BERTH!!!!
If you are looking for appalling service, false advertising and an endless wait the Ben Auto at 61Nugget Street is the place to go. Phoned and confirmed that the vehicle was avaliable at the advertised price - not once but twice - and made an appointment to view the vehicle with a specific person - Eunice. Arrived at the agreed time only to be kept waiting for an hour during which time they tried to push an assortment of vehicles on me - and Eunice never appeared. The vehicle finally arrived - the test drive was the shortest in history and when it came to discussing price I discovered that the vehicle was priced R30 000 higher than advertised!!!! No apology or explanation - just moved on to the next customer.
0 replies
14 months ago
LESLIE BEUKES - WORST SERVICE EVER
In 2023 I had my gate motor replaced by Leslie Beukes from 24/7 Garage Door Repairs. It was an unmitigated disaster from the start. Took forever to complete the job - then had never ending issues with the gate which required repeated return visits. Before the 12 month warranty was up I called Leslie back again - this time he replaced both arms on the gate. Less than 3 months later, the gate is non operational once again. He removed the offending arm 2 weeks ago to send it to the supplier and during this time he has not contacted me once. He ignores my calls - does nor respond to messages - it is absolutely ridiculous!!!!! Appalling customer service, shody workmanship and all in all a shocking experience.
0 replies
17 months ago
TAKEALOT PARCELS MISSING IN ACTION
How difficult can it be to track 4 parcels which were apparently delivered on Saturday..... but weren't - despite the driver phoning me to ensure he was at the right address. Takealot does not like having personal contact with its customers so you can only email them. I emailed at 9.33 this morning - got an automated response and then another from Yanga T informing me that my query had been escalated to the relevant department and as soon as they have feedback they would let me know. Almost 5 hours later and still no feedback.
0 replies
23 months ago
VODACOM HUMAN BOT TO THE RESCUE
Having posted a fairly scathing review on Vodacom - they were very quick to respond and resolve my issue. The human I finally got to speak to was friendly and efficient. Vodacom whilst Tobi the Bot may be useful - he cannot replace speaking to an actual person - please give tge consumer that option when they call in.
53 replies
23 months ago
HELLO VODACOM - DO ANY HUMANS WORK THERE/
This is an organisation that will only operate on a debit order basis for payment - but then tell you that your account is in arrears!!!! How is that humanly possible???? Then when you try to speak to a HUMAN to resolve this issue -you get Tobi the Bot!!!!!!! Come on Vodacom - you can do better than this. You tie your customers into lengthy contracts, make it almost impossible not to upgrade, get your payments without fail - do something for me now - GET A HUMAN TO CALL ME
106 replies
29 months ago
MAKRO - SAVING PEOPLE TIME AND MONEY....... ABSOLUTELY NOT
Having voiced my total dissatisfaction with the sevice I received from Makro online on 6 December 2023, and getting a computer generated response from Makro's 'Hello Peter' Team - here I am again along with many other unhappy customers it would appear. It is impossible to speak to anyone who has any authprity to addres. The switchboard operator at Makro Head Office doesn't even know who the CEO is!!! The CEO's PA is too busy to answer any calls and the Customer Services Executive seems to have the same problem!!! Their website lists excutives who left the organisation ages ago!!!! I honestly do not know what to do next!!!! I have been waitng since the 23rd November 2023 for my order from Makro Woodmead. MR JONATHAN MOLAPO if you are still the CEO of Massmart DO SOMETHING ABOUT THE SERVICE IN YOUR ORGANISATION.
258 replies
29 months ago
WUMDROP DROPPING THE BALL
Whilst Makro's idea to create its own courier service was probably a good one - the actual execution leaves a lot to be desired. The 'drop' in Wumdrop is in essence the problem. I have been waiting since the 30th November for something to be delivered from Woodmead to Douglasdale - not a great distance. Makro's Customer Services are very helpful but do not seem to connect the dots with Wumdrop. None of the usual updates as to where your parcel is and when it will be delivered, or the phone call from the Wumdrop driver. Yes it is a busy time of the year but this really is not acceptable.
200 replies
Review Distribution
5 Star
6 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (70%)