NS
Noob S
Active since Dec 2019
36
Reviews
0
Industries
Reviews
36 reviews5 months ago
Overdraft
Good day, I am sending this because I have run out of options and still have no resolution. I went into the Rosebank branch on Thursday, 20 November 2025, as I urgently needed funds to settle a hospital bill for my mother’s recent gallbladder operation. The hospital required immediate payment, so I app**** for a personal loan. I was then advised to rather take the cheque overdraft, as it would be more suitable and cost-effective. The application went through and I was told the funds would reflect the following day. This never happened. I followed up by email and was informed there was an issue that the IT team would resolve. The same message was repeated on Saturday. As of today, almost four days later, nothing has been fixed and I have received no update from the branch. I have tried calling the branch several times with no answer. I eventually contacted the call centre and was assisted by a consultant who escalated the matter to the branch manager. Even after that, I still have not received any feedback. I am left in a difficult financial position because the overdraft funds have not been released. I have been a loyal Absa customer for years and have always trusted the level of service, which makes this experience even more disappointing. I am asking for urgent assistance and a clear update on what is causing the delay and when the funds will be released. This situation has left me feeling helpless, and I need clarity as soon as possible.
265 replies
9 months ago
Negligence by Lenmed Shifa Hospital Resulted in R100,000 Medical Bill
My mother, Mrs K Vandayar, underwent a procedure at Lenmed Health Shifa Hospital earlier this year under authorisation number 31235309. Discovery Health requested vital documentation from the hospital on two occasions (3 and 13 February 2025) to approve the claim. The hospital failed to respond both times. Due to this administrative negligence, the claim was declined, and my mother is now being harassed for a R100,000 payment that should have been covered by medical aid. This is completely unacceptable. We are shocked by the lack of accountability and the emotional stress this has caused. We have submitted a formal complaint and will pursue legal action if necessary. Patients deserve better.
53 replies
9 months ago
Dissapointed Individual - Discovery Health
Whilst i never experienced bad service from Discovery however this leavse no choice because this has left a hole in me . I am writing to formally lodge a complaint regarding the handling of a medical claim for my mother, Kogilambal Vandayar (Membership No: 902002701), who was admitted to Lenmed Health Shifa Hospital and underwent a medical procedure on 28 January 2025. At the time, she was covered under the KeyCare Core Plan, and I was the individual responsible for paying the medical aid premiums. All premiums were paid up until May 2025, when I unfortunately lost my job and had to cancel the medical aid due to financial constraints. Despite the fact that the hospital stay and procedure occurred while the medical aid was active and premiums were up to date, we have now received a claim notification showing that R100 000 + was not paid by Discovery. Furthermore, the hospital is now harassing my elderly parents for payment of this amount, which is both distressing and unacceptable. This situation is deeply concerning for the following reasons: The procedure took place while the medical aid was active and premiums were paid. The KeyCare Core Plan should have covered hospital-related expenses at a designated facility. No clear explanation has been provided for the non-payment of the claim. The hospital is now pursuing my parents for payment, despite the fact that the claim should have been settled by Discovery.
106 replies
9 months ago
Unpaid Expenses from Discovery Medical Aid
I am writing to formally lodge a complaint regarding the handling of a medical claim for my mother, Kogilambal Vandayar (Membership No: 902002701), who was admitted to Lenmed Health Shifa Hospital and underwent a medical procedure on January 2025. At the time, she was covered under the KeyCare Core Plan, and I was the individual responsible for paying the medical aid premiums. All premiums were paid up until May 2025, when I unfortunately lost my job and had to cancel the medical aid due to financial constraints. Despite the fact that the hospital stay and procedure occurred while the medical aid was active and premiums were up to date, we have now received a claim notification showing that R64,418.90 was not paid by Discovery. Furthermore, the hospital is now harassing my elderly parents for payment of this amount, which is both distressing and unacceptable. This situation is deeply concerning for the following reasons: The procedure took place while the medical aid was active and premiums were paid. The KeyCare Core Plan should have covered hospital-related expenses at a designated facility. No clear explanation has been provided for the non-payment of the claim. The hospital is now pursuing my parents for payment, despite the fact that the claim should have been settled by Discovery. I request that this matter be investigated urgently and that a Discovery board member or senior representative contact me directly to resolve this issue.
0 replies
20 months ago
Unhappy with Afri and Vuma
Dissatisfied with Afrihost . I did an upgrade last night and they said that Vuma needs to update on their side . I made a few call this morning and it has been an up and down situation either Vuma and Afrihost saying something else . I had a call from Skumbuso this morning stating that they there was a request to downgrade and not upgrade and the line is 50 mg up and 25 down ??? How is this possible . I made 3 to 4 calls this monring and still no joy
0 replies
23 months ago
Personal Details Update
I have never done blood work with Ampath before; however, since I have used them twice, I noticed that they have incorrect information on my statements. My email address is incorrect, and my ex-partner is still listed as the guarantor. Consequently, she has access to all my details, which has caused significant issues for me. When I called Ampath to update my information, I was told that they need an email from me to confirm these changes. It is very disappointing that they did not handle my personal information properly.
53 replies
23 months ago
Food Form products
I found that Nicoleway , Rosebank and Hobart Center . Dont have stock of Foodform products like : Multivitamin , Immune Complex . This is a big company and i find it difficult to understand why they keep on not having stock . Im not the one to complain but really to be drving up and down and is very annoying
0 replies
25 months ago
Unhappy with Standard Bank - Blocking my career
I hope this message finds you well. I am writing to express my deep disappointment with a recent experience that has severely impacted my professional life. Standard Bank has always been a go-to bank and assisting you in the best way possible, and I've always considered it to be among the best. It is with a heavy heart that I find myself in a position to lodge this complaint, as I genuinely understand the challenges of dealing with unhappy clients. My issue revolves around an indicator on my credit card account that has unexpectedly become a significant roadblock in my professional journey. Despite my account being up-to-date and diligently maintained, this indicator has led to my employment contract being jeopardized. The inability to have my contract renewed because of this has placed me in an extremely precarious position, both financially and professionally. I have attempted to resolve this matter through the proper channels, seeking assistance to obtain a clear statement of my account's standing for the past three months. My request was managed with promises of prompt action, and while I appreciate that the statements were eventually sent on time, the core issue regarding the detrimental indicator on my account remains an issue , taken into consideration this is up to date with collections . This situation leaves me in limbo, unable to move forward and secure my professional future. The stress and uncer*****y it has caused are profound, and I find it increasingly difficult to reconcile this experience with the high standards I know Standard Bank aims to uphold.
371 replies
25 months ago
Unhappy with decesion making from Wesbank
I am writing to express my profound dissatisfaction with the recent handling of my vehicle loan application and the substandard level of customer service I have received. Recently, my application for a vehicle loan was declined, with the reason cited being "missed payments." This rationale is perplexing and unfounded, as my account records clearly indicate that all my financial commitments are up-to-date, with no discrepancies. This unjustified decision not only undermines my financial integrity but also impedes my plans, causing considerable inconvenience and distress. Moreover, I am disheartened by the lack of empathy and understanding demonstrated by your customer service representatives. During such times, one would expect a bank of FNB's stature to exhibit a higher degree of customer care and empathy, especially when dealing with matters that significantly affect a customer's personal and financial well-being. Despite now being pre-approved for a transition to a Private Bank account—a testament to my financial reliability and standing—I find myself in a quandary. While this proposition from what is indeed one of the best banks is flattering, my recent experience has left me with a profound sense of disappointment and reluctance. It raises concerns about whether my financial and customer service needs will be met to a satisfactory standard in the future. This experience compels me to reconsider my banking options, a decision I hoped I would never have to make given my loyalty to FNB. However, understanding the reasons for my loan application's decline and receiving assurance that future interactions will be handled with the professionalism and empathy expected of a leading bank is important .
56 replies
27 months ago
Thank You Innovation
I hope this message finds you well. I want to express my deepest gratitude for the outstanding service provided by your team at Innovation . Recently, my car was experiencing a troublesome knocking noise from the left side, and after seeking a diagnostic at BMW, I was presented with a staggering estimate that left me feeling quite stressed. In the midst of these personal challenges that I had , Innovation group assured me that they will help me through the way and I just want to thank them for an exeptional service . I would recommend Innovation group anytime ( Best Warranty )
58 replies
Review Distribution
5 Star
7 (19.444444444444443%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.7777777777777777%)
1 Star
28 (77.77777777777777%)