MR
Muhammed R
Active since Dec 2019
8
Reviews
0
Industries
Reviews
8 reviews54 months ago
MTN RIP-OFF
Beware of being misled by MTN on black friday specials. They tie you into a 24 month contract on a discounted price and in the hype created nobody tells you that you have to give MTN 30 days notice to cancel the contract at the end of the contract term. Firstly if you have a 24 month contract , it expires on the last day of the 24th month. So why the 30 day notice. I have a R199 data contract. I called MTN on the 10th of November to notify them that I want it changed to prepaid from the end of the contract. I was told the it expires on the 14th and the I should call on the 15th to change it. I did so today the 15th and was told that I cannot just change it but must give them 30 days notice and that I must pay R1100 for the data for the current month. This is a total rip off. R199 data and I must pay R1100. Please don't rush into these rip off black friday deals from MTN. If u have been ripped off post on social media and make the consumers aware of these corporate scams. Check the track record of MTN in Nigeria and the fines they received. Please also complain to ICASA.
0 replies
59 months ago
Clientele Life - HARASSMENT
I am tired of receiving spam calls . I get approximately 20 calls a day from this company. They endanger my life as I receive calls from them whilst I am driving. I installed True Caller on my phone in order to block these calls. They call from different numbers all the time. Is there any authority that I can report them to for harassment.
106 replies
61 months ago
Not a party friendly place.
I had to deliver baloons for a couple who were having a baby shower lunch at the Grand Africa Cafe. We were asked to deliver the two bobo baloons with 4 sml baloons attached to it. On placing the baloons at the table I was approached by someone that said to be in charge of the tables. He said that they do not allow baloons to be placed next to the table. I told him that two weeks ago I delivered 2 big bunches of baloons and it was allowed. He says they changed their rules since. A few mins later I was approached my 2 other employees and (one claiming to be a manageress) and said that they only allow 1 baloon. It is crazy to have just 1 balloon. They reason was that other guests might complain. Bull****. Why would guests complain when the baloons added some beauty to the dirty scruffy table outside. The guest had spent R750 on the baloon gift. I suggested the guest cancel their reservation and go to another restaurant in the waterfront. Eventually they allowed the baloons to remain at the table. Bad attitude and bad service. Go on chase your locals. Not many foreign tourists will be arriving any time soon. Please don't plan yr parties at this place before confirming anything in writing.
0 replies
63 months ago
Caledon Hotel & Spa
I am a regular hotel guest at the Caledon Hotel and Spa. I received a special by means of a sms from the hotel. I made a reservation for 3 nights with 2 rooms for check-in on 8/2/2020 and to check out on 11/2/2020. Before I could leave for Caledon, I got a message that my uncle had passed away in Cape Town. I called the Caledon to inform them that I had a death in the family and that they must put me down for a late check-in due to the uncer*****y of the funeral arrangements as it was a Covid-19 death. As the day progressed I realised that it was impossible for me to go with my family. I then offered the booking to one of my aunts free of charge so as to not let tge booking go to waste. When my aunt got to the resort at approximately 8 pm they refused to honor the reservation if I myself am not present. I called the manageress (Tasneen) to explain the situation and she refused to allow them to check in. My aunt is a pensioner and had to decide whether to drive back to Cape Town at 8.00 pm or make a new booking at a much higher rate. With the economy and the leisure industry in a decline with occupancy down the manageress on duty could have made an informed decision to assist my aunt and bring in the much needed revenue to the resort. Tsogo Sun should employ more qualified people to handle situations that arise due to unforeseen circumstances. I am totally disappointed at the manageress's lack of compassion due to an unfortunate situation that I happened to be in. I am a Platinum Tier Tsogo Sun hotel member 1079341.
0 replies
65 months ago
Excellent service & products
This shop Randzy which is based in the food court of Pick & Pay Hyper Ottery Centre caters for all your gifting, party, baloon and home essentials. You get the personal attention of the owners . Their service and products are excellent. Give this business a chance and they will grow.
0 replies
71 months ago
Standard Bank Insurance service unacceptable
My geyser burst on Wed night 24 June 2020. I tried contacting Standard Bank Insurance since Thursday morning 25 June 2020. No one answers their phone lines and u get a recording to say u must email your details. I then sent an email on 3 occasions since Thursday receiving an automated response that someone will contact me within 24 hours. It's now 72 hours and no one has contacted me. I am without a geyser and boiling water in a kettle to bath.
105 replies
75 months ago
Samsung Appliances Never Again422846
After posting my complaint on hello Peter in December 2019 I was contacted by Samsung to say that they are escalating my complain about my washing machine . Liptronics rocked up at my house a few days later and changed my circuit board only to find out that it was not the problem. They had to order another part from Samsung. I kept phoning liptronics and they said that they could not get hold of their technician for 3 weeks. In january he comes with another part and finds out that it is also not the problem. 3 day later they collected the machine from my house and changed numerous parts to no avail. Samsung has agreed to depreciate my machine but their manager is not responding to their emails. The call agents name is Mathlandla. How does Samsung run their business if they cannot get hold of their manager for 3 weeks. The only reply I get is I have escalated the problem. Pls don't buy a Samsung product if it is Serviced by Liptronics. Samsung phone lines are also terrible. They sell telephone systems but their call quality is pathetic. Its six months now that I am waiting to resolve this issue.
161 replies
77 months ago
Samsung Washing Machine - never again
R17000 washing machine, worst home appliance ever bought. I purchased a Samsung washing machine from Hirsh Electrical in January 2019. In September 2019 my door lock was was not locking so the machine would not go into the wash cycle. Reported to Hirsh and 10 days later was contacted by Samsung. Explained to Samsung what the problem was and was told that they would order the part without even having a look at the machine. A week later a technician comes to my house after 5pm looks at the machine and says that there are cocroach eggs in the circuit board without even removing the board. He says this voids the guarantee. I asked to look at the board and he replied that he put the board back in. I was again contacted my Samsung and told that I would have to pay for a call out for a technician to come out and diagnose the problem. Why do I have to pay for a call out if a technician already diagnosed the problem. I said they have to pass the info to the technician that is coming to do the repair as the fault was already diagnosed. I agreed to pay. A technician from Liptronics arrives inspects the machine and says that the door lock is faulty and not the circuit board. He had to order the part. Waited another 2 weeks for the door lock to arrive. I was told to pay approx R1500 for the repair. The new door lock was put in and tested by the technician and did not work. He said he had to order a circuit board. Another two weeks passed . I was quoted another R2600 for the board. The technician came out removed the old board and put in the new board. The problem still persisted. He said that there are no cocroach eggs on the old circuit board so how did the Samsung technician say that if the board was never removed. The technician said that the new board might also be faulty so he has to order another board. Today is the 30th December 2019. R17000 later I have no washing machine. This repair is all guess work by Samsung at my cost. Never again a Samsung Home Appliance.
61 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)