LQ
Likentso Q
Active since Jan 2020
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
Do not trust Lewis with your funeral cover!
End of August, I requested cancellation of my funeral policies, but they failed to action it, and continue to deduct money from my account. Their call centre is a joke - I held for over an hour only to get cut off. Emails are ignored, and they've blocked the bank from stopping the debit order. It's been 3 months of battling, and I'm still being **********. No response from Lewis and money STILL being deducted from my bank accounts.
53 replies
4 months ago
Disappointing Experience with GIB Finance underwriting for Poee Fashion Retirement Funds
I'm extremely dissatisfied with GIB Finance's handling of my retirement fund claim which Power Fashion Retirement Fund is under. When I received my payout, I was shocked to find a significant shortfall. When I enquired about the discrepancy, I was met with rudeness and a lack of explanation from both GIB and Power Fashion Factory. I suspect the missing amount might be my non-vested retirement funds, but I'm still trying to get clarity. What's frustrating is both company's unresponsiveness - emails are ignored, and there's a lack of transparency and customer service. It's been a nightmare trying to resolve this issue. I hope others can learn from my experience and consider alternative options for their investments with GIB and engagement with Power Fashion Factory.
0 replies
4 months ago
Disappointing Experience with Legalwise
I'm extremely dissatisfied with the service I've received from Legalwise. Despite paying premiums consistently, I've been left high and dry when it mattered most. They refused to assist me with a labor matter, citing a technicality related to my waiting period - even though the issue was raised a year after joining. It feels like they're more interested in finding ways to avoid helping than providing actual support. The lack of guidance and assistance has been frustrating, with most interactions resulting in me being told what I already know rather than receiving meaningful help. It's disappointing to feel like I've been paying for nothing. Unfortunately, I wouldn't recommend Legalwise to anyone.
53 replies
12 months ago
Bad service at Clothing Junction, Ladybrand
1/5 Stars - Disappointing Experience with Clothing Junction I'm extremely disappointed with my experience at Clothing Junction. In December, I made a Laybuy purchase, but due to work commitments, I couldn't make the payments on time. The Laybuy was understandably canceled, but when I asked to use the money I'd already paid towards another purchase, the manager informed me that the funds were "wiped out" and inaccessible. I tried contacting their head office via email and phone, but got no response. The listed phone number wasn't working, and my emails were ignored. This lack of communication and customer care is unacceptable. What's even more concerning is that Clothing Junction seems to be withholding my money without justification. According to consumer law, they can only charge a 1% cancellation fee, not confiscate the entire amount. This practice raises serious questions about their business ethics. I've never experienced such poor service in my life. If you value being treated fairly as a customer, I strongly advise against shopping at Clothing Junction. They clearly prioritize profits over customer satisfaction and rights. Avoid them if you can.
0 replies
30 months ago
Extremely Disappointing Bus Service Experience by FF Gerste/Lulabus
I recently had the unfortunate experience of utilizing a bus service called Ff Gerste/,Lulabus during my travels to Cape Town and back to Johannesburg, and I must say that it was a tremendously disappointing and frustrating ordeal. The overall service provided was shockingly poor, leaving a lasting negative impression on me. To begin with, on the departure day, the bus was unforgivably delayed by a staggering five hours. This substantial delay threw off my entire schedule and caused unnecessary stress and inconvenience. It is unacceptable for a transportation service to exhibit such disregard for punctuality, especially when passengers rely on them for their travel plans. Furthermore, my return trip was an absolute nightmare. Not only was the departure delayed by a ridiculous seven hours, but the entire experience was marred by the appalling behavior of our driver. His rudeness and lack of consideration towards passengers were evident throughout the journey. A particularly distressing incident occurred when some passengers, went to use the toilet at a garage pit stop. Despite them being well within the stipulated break time, the driver almost left without waiting for their return. They had patiently endured a six-hour delay, and it was utterly disheartening to witness such callousness towards the needs of passengers. Even after getting back on the bus, the torment continued. It is worth mentioning that the bus made three additional stops before finally departing from Cape Town. These unscheduled halts only served to prolong an already excruciating delay, further exacerbating the frustration felt by all passengers on board. Ff Gerste owes me 12 hours, there is nothing more precious than time in this world, and this bus service stole this from my husband and I. I asked for a refund before departure, so I could catch a different bus, as I had been waiting three hours for the bus but i was told that the bus service does not do refunds. The bus was scheduled to arrive in Johannesburg at 7am, but it only arrived around 1pm. Overall, my experience with this bus service was characterized by extreme tardiness, a disrespectful driver, and unnecessary interruptions. The level of incompetence and lack of professionalism displayed by this company is deeply concerning and should not be tolerated. I sincerely hope that management takes immediate action to rectify these glaring issues and implements measures to ensure that future travelers do not have to endure similar hardships. In conclusion, I strongly advise against choosing this bus service for your travel needs. The numerous delays, rude behavior of the driver, and unnecessary stops make it abundantly clear that there are much better alternatives available. As customers, we deserve reliable and respectful service, and unfortunately, this bus service fell far short of meeting even the most basic expectations.
0 replies
34 months ago
********** Setvice
I've had so many problems with MTN ever since I subscribed to their R249.00 month to month home WiFi deal. >They charged me almost double which I gladly paid for with the explanation that my next installment would be in July. >In June they tried to debit my bank account with almost three times my installment. And the f course I had to use my resources and time to get this sorted. It appears that the money I paid was not reflecting in my account!!!! Now I haven't had WiFi since the 1st. And when I speak to MTN I'm am told so many different stories. The first story was that everything seemed fine and perhaps I should make a payment which I did. Then the WiFi wasn't restored. It said no internet whenever I tried to connect. Then I was told that it seems to be a technical issue as some other people were reporting the same issue. Since I use internet for almost everything at home and now on top of paying MTN I still have to buy me and my children data that I did not budget for I had to follow up. Mind you, when you call MTN their calls are automated and not helpful at all. Their WhatsApp is just as ****py. Not helpful at all. In order to speak to a person you must go through great lengths like go to an MTN store. Meaning you must use your petrol or money each time Today was the worst. After lodging a complaint the call centre phoned and said that my money was bit allocated properly and a refund was made to my account. The woman said if I restart my router I'd be back online. I did just that and still, no internet!!!!! I then had to make my way to an MTN shop. Again using my resources. Only to get there and beyond that the tower is down. I have never been told so many stories by a service provider in such a short space of time. It is very painful to go through all this.
0 replies
Review Distribution
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1 Star
6 (100%)