WN
Wendy N
Active since Jan 2020
8
Reviews
0
Industries
Reviews
8 reviews9 months ago
Deposit *****
I'm in disbelief of how unprofessional my move out was handled. I was billed for damages that were there when I first moved in. My deposit was short paid by almost R5000 due to these. I told them these were noted in the pre-move inspection that I signed. I've been asking for the document and they fail to provide it. I saw afterwards how terrible the reviews are for this company. So, I'm writing this to help anyone considering renting/buying from them. DON'T BOTHER!!!!
0 replies
10 months ago
Good and clear explanation when taking up the policy
Good and clear explanation when taking up the policy. Unique and practical benefits. The fixed premium and reducing access are top tier
53 replies
14 months ago
Booking Nightmare - Rude owner.
I had a terrible experience on 14 February 2025 at Doppio Zero Boardwalk in PE. Being Valentine's day, I knew the restaurant would be busy so I called in the morning to reserve a table for 19h00. When I arrived at 19:13. There was a short line at the entrance, I spoke with one of the staff to say I had a booking. She found my name on the book but my booking had been recorded incorrectly for 18h00. After she realised this she basically ignored me while they continued to let other people in on the line. Eventually I got to the front then she told me they didn't have a table available and asked me to wait on the high chairs for the opening. As if that's not bad enough, I tell her I could clearly see two available tables. She told me those were reserved. I told her but I had also made a reservation. I was so furious I didn't hear what she said next and decided to leave. What really drives me nuts is that 1. She did not action anything or call her manager when she realised there was a mistake with the booking. 2. She was prepared to have me wait while there tables available as if the money those people would pay was better than mine. 3. It was well past 19:35 when I was asked to WAIT for an opening, I would still have to wait for food. By what time would I have eaten? What is the whole point of making a reservation? I was with my kid and did not intend to eat late. 4. I had to go back home as other restaurants were also full and it ruined my whole evening. When I called the next day to report the incident the owner ANDREW FERRAO called me back and was rude. Speaking to me as if I was a second class citizen looking for a free meal. He literally asked me what I wanted him to do now. How about showing some respect and compassion for people that bring him business? He kept interrupting me while I spoke to him. I'm in the manufacturing industry and also deal with frustrated customers. When things go wrong (because they do), the least you can is remain calm and offer a genuine apology to a frustrated customer. I look forward to never going to this establishment!
0 replies
29 months ago
Friendly service from Kwandile
Friendly service from Kwandile. Assistance was quick to arrive and efficient
71 replies
41 months ago
Terrible online purchase
I've always loved the shop for its low price quality furniture but I've just had a terrible experience buying online. I purchased a TV online from the Black Friday special and arranged for delivery to the OK Furniture in Hammarsdale Junction, they said it would take up to 10 days to deliver. On the 10th day I called only to find that my order hadn't been processed at all. When I followed up days later, still nothing has been done and they just want to blame the next person on shift,that shouldn't be my problem. Now my purchase is delayed even further and I can't know how much longer it will take. I'm extremely disappointed
0 replies
61 months ago
Worst Institution in the country
If I could give a negative rating, I would. I am extremely shocked and disappointed at the lack assistance this institution offers for it's students. My sister is supposed to be studying her final year in Information Technology. First, her NSFAS was taken away from her without clear reason. She managed to study and passed all her modules really well last year. this year she was refused registration without any registration fees. We managed to attain the money needed and we were told she still cannot register due to outstanding fees from her previous year of study. How is a disadvantaged girl raised with pension money supposed to get over R30 000? When I called the institution, they told me we have to make a loan so she can further study?! I mean, the audacity!!!!!!! A struggling family being advised to get deep into debt (as if we even qualify) so that a well passing student can complete her diploma. What does the department of Education have to say about this?
0 replies
76 months ago
MTN Insurance Claim
My phone got damaged on 9 November 2019. I immediately applied for a claim and provided all the necessary documentation on November the 11th. There was no correspondence from MTN, I had to call and follow up all the time. The next step was to pay the excess fee, I had to call over and over just to get the account details to which I had to make a deposit. Each consultant had a different story to tell....''you gave us the wrong email''...''the person sending out the account number is not in''....''Our email system is not working''....''I will call you back ''....I had the phone dropped on me several times. I finally received the banking details on 9 December 2019. I paid immediately. When the phone was collected after a few days, there was no waybill or any acknowledgement of receipt of the device. I had to follow up to find out that my phone was received, I only got confirmation days later. Nothing was said after that. I decided to let the holidays end, hoping there would be a better way forward now. The first consultant put me on hold then dropped the call on me. The second consultant said the repair center did not answer the phone and that she (Ntombifuthi) would call me back during her lunch break at 3 pm...this is where I lost it!!!! The lack of professionalism is beyond me, I do not have to emphasize how inconvenienced I have been for the past two months. This is unacceptable!!!!!!!! Why should insurance claim be so com
117 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)