JS
Janay S
Active since Jan 2020
20
Reviews
0
Industries
Reviews
20 reviews5 months ago
Exams at Jeopardy and Teneo does not care
LMS access suspended due to me owing R2694.95. Received a ACTION required on 6 November to pay that amount however, Account suspended on 7 November and then outstanding fee increased to R3194.95 to accommodate for a R300 connection fee and R200 late payment fee. It took me only up until the evening of 9 November to realize that my child was locked out of their account and can't access. Meaning that today she has missed Social Sciences Exam P2 whilst I make an alternative arrangement to pay this fee so that she can continue with her Grade11 end of year exams which counts from 70 - 75% of the overall promotional mark.. Imagine!!! Whilst I understand that this is a fee paying school - the sheer fact that there is absolutely no empathy, no care for the students academic career or the pressure and stress this puts them in, is something that will never sit right with me. How does a school become so cold to the actual matter at hand here and ensuring that kids are not impacted due to life happening to their parents out of their control etc. My child is at risk of getting poor marks due to this and Teneo isn't bothered because money talks and nothing else matters. This is incredibly disheartening to see because I know that there are many parents and students impacted by this. Teneo - do better! Not for the sake of parents but for the sake of our kids mental and emotional well-being. I don't think you comprehend the impact and result this can have.
71 replies
8 months ago
Handed over for R14k but Child never attended UCT Online High WTAF
Imagine being charged R14068 for a child who has not attended your school and now I am handed over? On which planet do you think that this is even acceptable UCT Online High School. I'm ready to fight and see you in court if need be.
0 replies
12 months ago
Rentoza - don't even consider using them
Just rather avoid yourself the hassle and stay away! They make the process so quick and easy - you select the product/s you want > you pay and then you get verified. They have a standard delivery time frame of 21 working days hahahahaha - what a joke! Its been 37 working days and I'm now told after weeks of following up that the products I ordered are out of stock and they have no idea when they will be receiving it. This mind you is after I was given 2 to 3 weeks on 25th March that the goods will be most likely received - now they don't know. Sooo - I opted to cancel and requested a refund...Guess what.. I must now wait 6 to 14 working days for it to be processed... Honestly when something is too good to be true - 9/10 times it most definitely is!
0 replies
12 months ago
Vodacom Fiber Issues
I don't even know who to route this to. I have a Vodacom Router which is serviced through Metro Fiber. It's been a month of no internet connectivity with little to no urgency on resolution. I have already paid for the month of April and have kids doing online schooling - buying data is costing me a fortune. I have continuously called the Vodacom Fiber number 082 190 4000 Last week a gentleman phoned me from the escalations department, ensuring me that this is being resolved. Saturday, 5 April I had Metro Fibre technicians at my home and they replaced a cable. I could still not pick up my router and was advised, I should get in touch with Vodacom. The last time I spoke to an agent regarding this issue - he mentioned that it is a strong possibility that they would need to replace the actual router. I've phoned Vodacom twice this morning to which both calls got cut and your agents uninterested in contacting me back or offering any sort of assistance. WHAT MUST HAPPEN NOW????
159 replies
13 months ago
Transparent and easy process
Transparent and easy process. They treat their clients like gold from enquiry to signing the contract. They truly are the best in the game and have me for life!
53 replies
19 months ago
The best experience getting a vehicle
The best experience getting a vehicle. Peter is an absolute legend and has a client for life!
53 replies
21 months ago
Have I been ****med?
Can someone - anyone from this company give me feedback in regards to the status of my order placed on 25 July? It has been paid for and none of the email addresses work nor is there an actual contact number I can get hold of. #22950 remains in Order Being Picked/Packed status since. Also based on reviews published on Hello Peter seems to be the standard practice. Can we as consumers actually get assistance from Hellopeter in terms of resolution or are we just posting to vent?
0 replies
21 months ago
Don't use HAPPY PAY
I placed an order with a Company called Rodney's Electronics on 25 August 2024 and was fortunate to get the option to pay via Happy Pay (well so I thought). It's been 9 Working Days and my order status is a mystery. I have emailed all email addresses for Rodney's Electronics to which 2 bounce. There is no actual contact number so I can't even phone. Do yourself a favour and DO NOT USE HAPPY PAY! They do not give a flying feather about consumers being ****med by Merchants and you will be liable to pay for any products purchased -even though they list the Merchant on their site which is completely unnacaptable! Takealot would never list products on their site - have you pay and then hear nothing about it. Take some damn responsibility instead of making money out of consumers. I must now pay R3500 for an item I have not received nor do I know where the hell it is. HAPPY PAY will only do the refund after I have initiated it with the Merchant. How must I initiate a Refund when I can't even get hold of the merchant?? Can anyone help me take this further please because I am utterly disturbed and broken by this.
0 replies
24 months ago
Friendly and compete...
Friendly and competent consultant by the name of Nerissa was incredibly helpful and made the process quick and easy
53 replies
24 months ago
Pineapple Insurance for the Win
Sign up process was really efficient and the customer service is top notch! So far so good
53 replies
Review Distribution
5 Star
7 (35%)
4 Star
1 (5%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
11 (55%)