Active since Jan 2020
I emailed Mugg and Bean about two months ago about the ****roqch problem at M&B Gateway that I saw on two different occasions. Have not been back since and they haven't even rep**** to my email. Major health and safety irregularity.
Bought a custard slice and it was frozen plus the price and expiration date sticker was **********. It actually made me sick, appalled that this Spar is freezing and defrosting things to sell past the expirey date.
Food was not good, tastless amd bland. Service took so long and did not listen to our requests qbout the meals. Drink took forever to get to us. Would not recommend
Staff is always so friendly and cheerful! The best service and ambience
I bought a pie from Eastmans Spar yesterday 05/04/2022, It was a mutton curry pie but there was not one piece of mutton in it, every time I thought there was a piece it turned out to be a huge piece of fat which is horrible. I was up all night with an upset tummy, not sure if this pie was old or going off.
Sunil from M&B Gateway is the MOST AMAZING humam I have ever met. He was so polite, I didn't have to ask for a thing, he brought me water and sauces and was so kind as to even open the bottle for me. He continuously checked up on me and had a wonderful bubbly personality. The best service ever
I met the loveliest girl at Toys R Us Gateway. Her name is Bronwyn...so friendly and helpful and smiley.
have a huge problem with the Durban North Branch. I own a business and over the past three weeks I have been sending through Diwali cards to be printed and cut. Firstly, your staff is so unfriendly, unhelpful and unprofessional. Secondly, apparently there was a problem with the alignment of the copies on the page but nobody contacted me about this initially, only after the second batch was sent, printed and cut then someone contacted me telling me this. My cards were cut in all different shapes and sizes, and it was sold in a set so it was definitely noticeable to customers. Thirdly, nobody ever answers their phones and when you call the whatsapp number they cut the call and they blame it on loadshedding. Also I was misinformed of the price of cutting, I was told it's a once of R30 fee to cut but apparently it's R30 per batch sent through. Kindly teach all your staff the price of things in your store. When I went in to complain the indian Gentleman helped me and was very helpful and apologetic. Not to mention another lady was also there complaining about something and about how nobody contacted her regarding her order. There are tons of complaints on Google reviews and Hello Petter and this complaint is going on there also. The staff needs to go for communication skills training and there are lots of people looking for jobs, rather hire people who appreciate their job and are willing to work well.
This was the first time I went to this OB and it was TERRIBLE. the waiter was absolutely useless, we had to constantly ask her for the same things over and over again, our food order was wrong, she did not communicate that there would be extra charges for swapping out calamari for squid heads or an extra charge for more tarta sauce. She was not friendly, when we asked for things she never gave a response and just walked away. My sisters food was so so salty and my cousin's hake was so small not to mention the lady at the table next to us was also complaining about her food. There are many people looking for jobs, rather hire chefs and waiters who are willing to work well.
This is my favourite Spar! It is always so neat, clean and fully stock of amazing goodies. The fresh food variety is also great.
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