DJ
dalene J
Active since Jan 2020
16
Reviews
0
Industries
Reviews
16 reviews10 months ago
POOR SERVICE
I hope you can assist, as I’ve been experiencing ongoing issues with this matter and have had to follow up repeatedly without resolution. I was recently on hold for nearly 20 minutes trying to get some clarity, and unfortunately, the person who answered my call left me on hold without any further feedback. When I finally managed to reach Sifiso—after numerous attempts—his conduct was highly unprofessional, and I'm requesting your intervention at this point. To summarise the issue: my mother-in-law’s pension was placed on hold pending proof of existence, which she duly provided. Her regular payments were then released, but the bank raised a dispute over the IBAN details. It’s important to note that my mother-in-law has never changed her banking information. She has since submitted a bank statement confirming receipt of the May and June payments; however the arrears and bonus payments are still outstanding. I’ve spent the entire morning calling to get an update from Sifiso and only reached him a few minutes ago—with no success in resolving the matter. I would truly appreciate your assistance in moving this forward.
392 replies
11 months ago
Disgusting service
Purchased item online,was advised a few days later it will only be available in 4 months ,I had to continuously follow up,requested to speak to manager without any success,I requested a refund and was advised that it will only be reflect within 7-10 working days,tried to call several times and was put on hold for close to 10 minutes every time,the shaken agent Lerato and manager Sharosh from main reef brand unprofessional and to date no refund processed
0 replies
14 months ago
Bad service
I am struggling to get a refund for accomodation we were not able to cancel, the owner of Lindokhule Holiday homes not replying to any of our emails and messages, Booking.com reached out to them to confirm the refund, but to no avail.
0 replies
15 months ago
Urgent refund request
Booked accommodation via booking.com, made payment for Lindokhule Holiday homes, with booking number 4435595581, upon arrival we were notified that we will be sharing the Holiday home with other guest, which we declined and immediately tried to cancel the booking but could not. We had to book other suitable accommodation and had to pay once again. I've reached out to the property owner which referred me to booking.com for refund but have not received a refund or feedback as yet
0 replies
20 months ago
unhappy customer
Purchased a kettle and toaster set over a year ago and kettle stopped working, requested a replacement but instead repairs were done and kettle not working currently. I'm not willing to go through the collect and repair process again and request a replacement, numerous emails sent to onedayonly customer service with no feedback to date reference number 5183264
0 replies
23 months ago
Unhappy customer
please don't buy from this store, still waiting on delivery or refund. Completed payment on the 25 April, almost 6 weeks and to date no feedback.
0 replies
23 months ago
Unhappy customer
We purchased furniture through Thando Furnitures, which is a mobicredit merchant and has not received delivery for over 5 weeks, we've requested feedback from Mobicredit as how Thando furnitures, who is ****ming people are making use of the mobicredit platform as we've paid an amount through their facility as well and we have not received any feedback to date.
212 replies
23 months ago
Unhappy customer
Please DO NOT order from this store, I paid in full last month, to date no delivery or refund. They not replying to any messages, you will not receive order.
159 replies
23 months ago
No delivery
Placed an order with Thando furnitures, last payment done about 3 weeks ago. To date no delivery, no refund, no communication. I could not find them at the address given on their bio and to date no delivery.
0 replies
23 months ago
Shocking service
To date no delivery or refund received,Lethabo assisted me but ignoring my calls and messages ,I went to the ***** location they gave on bio but could not find the shop and other shop owners at the workshop never heard of Thando furnitures
0 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (81.25%)