RM
Rob M
Active since Feb 2020
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
No phone support! Can't transact.
It really irks me that I cannot get someone on the phone to help me sort out a problem - I can't sell a security because my account needs to be verified - well... why did you let me buy the security in the first place without being verified?
0 replies
9 months ago
Poor service
Poor service! I have been prevented from transferring money to a linked account due to FICA, but FICA was completed online weeks ago. Been waiting on the phone for 22 minutes for the FICA department, then the call drops. I am not impressed with ABSA.
56 replies
27 months ago
Good service and value!
Pleasantly surprised by the excellent service and good value for money at Driveshafts Centre Strydom Park - thank you Marius!
0 replies
35 months ago
Non delivery
My son ordered and paid for a pair of shoes from these guys, first we got excuses of courier problems, now they are not answering calls. Not look so good!!! I would like a refund.
53 replies
39 months ago
Shocking service
For anyone that is thinking about signing up with Webafrica, be careful. Their aftersales service via Whatsapp is a complete failure and the most impossible and frustrating service experience I have endured. It takes days to resolve issues, one gets passed from one agent to another, with ridiculous lag times between agent responses and stupid questions like what is your customer code when you have written in the line before. Agents don't call back, Managers don't call, their complaints department don't respond - I presume they are just absolutely inundated with complaints. Advice - stay FAR away from Webafrica - their customer service is shocking!
0 replies
39 months ago
Terrible service
What poor service, having to deal with Whatsapp support is a terrible experience, slow responses, keep you waiting, staff not clued up. Just a terribe experience.
0 replies
50 months ago
Brilliant service!
Just migrated from a different service provider that was an absolute disaster - could not have asked for better service - professional, fast, efficient, smooth migration process and my web sites are running beautifully - BRILLIANT job domains.co.za Thank you Chad B
0 replies
50 months ago
Pathetic service
Pathetic service from Standard Bank to have an account suspension lifted. I requested an account to be suspended as a precaution against fraud - not it seems impossible to have the suspension lifted. I have spent hours on the phone and visiting the branch to resolve this and still nothing. Disgusting considering the thousands of Rand one pays in bank charges.
53 replies
75 months ago
Pathetic service
What pathetic service: 1. impossible to get through to a person via call center number, either routes you to dead end where you continually have to redial, or eventually cuts off; 2. email functionality been disabled so can't email either; 3. web chat bot does not work at all. 4; online functionality just hangs. Pathetic!!! Cell companies in general leave much to desire.
168 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)