JE
Jan E
Active since Mar 2020
21
Reviews
0
Industries
Reviews
21 reviews4 months ago
FNB | You are losing our Trust
FNB Life and eBucks offer good value, but the constant changes make it difficult to keep up. Each update requires new engagement, yet the rules and processes aren't always communicated clearly. This year's new hurdle is the cover calculator, which I had used but according to FNB not correctly. [it's really simple, but I suppose the idea is to say give me more cover?] I don't think FNB is customer centric anymore. I was solutioned and happy, but they just keep taking.
159 replies
5 months ago
Zero Urgency
I've been with almost all the tracking providers out there, and thought that I finally found one that stood head and shoulders above the rest. I tried to have another device installed two weeks ago. Signed up online - very efficient. But no call for installation and empty promises of discounted rates and immediate installation when I phone to have it arranged. Still nothing. No urgency at all. Your insurance usually gives you a few days grace and then coverts your cover to exclude theft.
424 replies
7 months ago
TakealotMORE | News24 NOT Netwerk24
TakealotMORE was such a cool idea - until I realised that one of the benefits was only for news24 and not netwerk24.
0 replies
14 months ago
Complete disregard for the Protection of Personal Information Act.
Complete disregard for the Protection of Personal Information Act. I can only assume that they don't abide to the other regulations set out by the NCR.
58 replies
15 months ago
From bad to worse
A leading indicator of a distressed insurer is probably the inability to assist with basics requests. x3 phone calls - no resolution. Don't phone around lunch time either.
53 replies
16 months ago
Make Fastway Great Again
How is the business still operational???? 1.32 rating and providers still use them? I will be avoiding any providers using Fastway.
0 replies
18 months ago
Computer says no.
Signing up for this service was extremely frustrating. When considering a future ready company - this would not be my recommendation.
0 replies
41 months ago
Service with a sMile
Thanks Kyle - your great service made my day. I remain a happy Momentum client.
132 replies
Review Distribution
5 Star
4 (19.047619047619047%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
16 (76.19047619047619%)