WS
Waldo S
Active since Apr 2020
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
When will Jenny's Internet fix their sh@t?
Constant "connected, no internet", you get up reset and pray your internet returns. You pay for 50-meg line, but your upload speed is 6 Mbps. Best part everybody was sleeping, and I am the only one using the internet. I cannot stream because I get the little circle of death—constant buffering, so much so that I want to throw a shoe through my screen out of frustration. Get another tower up or upgrade your existing tower with longer range. How can you expect people to pay for POOR internet guys? Really? This is now my second bad review because your promised solution never appeared...
56 replies
5 months ago
Jenny Internet Gets 0/10 form me!!!
This is by far the worst internet provider I have had so far. My previous provider could not provide me with internet because their tower was too far and their signal too weak. People recommended Jenny Internet to me, and I phoned them for an internet installation. I could see that the technician was struggling to get a proper signal at my house because their tower is also far away. He could not supply me with the 100 meg line that I requested but could only give me a 50 meg line. I was worried because the tower was far, but the technician told me my internet will be fine. Shortly after he left, I lost my internet (the router shows connected, but there is no internet). They did something on their side and everything seemed fine again. But this continued happening on a daily basis, and the problem is not going away. I think these people conned me. Now I sit with my hands in my hair. My speed also drops away sharply...for a 50 meg line, it is a joke. No, as soon as I can, I am going to get myself another provider. They even wanted to charge me R250 call-out fees for coming to fix their mistake...what ignorance...
53 replies
23 months ago
Vox Telecom is a ****...
When Vox came to our Small mining village with fibre, we were happy. We signed up even though they were still busy with their fibre installation. Please note - we were of their first customers. We waited patiently for 3-4 months. Then their fibre installation was completed and they started with installation of Wi-Fi routers and a small modem. I later contacted them to enquire when I would get my router, because my brother-in-law got his router almost immediately after registration. Way after I registered. I felt wahat happened with "fitst come, first served?? Another week passed and they eventually installed my router, but I had to wait another week for them to fix issues in my line. I was told the first month internet was for free. The internet installation was shoddy and My internet speed kept dipping and it even fell away completely. A month passed and just a day before my payday, before I could pay my bill for the coming month, my internet was switched off. I was also sent a huge bill which amounted to thousands. Not the once off monthly installment that I expected to pay. You see I was billed from the time that I signed on. The fact that I had no router or fibre at the time, not matter to the obnoxious lady that kept phoning us. Not only that, they keep on billing us although they do not supply us with internetand keep adding interest as well. The amount is now terrifying to say the least. They also did the same to a lot of other people in Hillshaven. They are long gone out of our village and Net99 now supply people with internet. Can somebody of management please sort out this nonsense.
159 replies
23 months ago
Post Office stole my parcel.
My wife has been waiting for a parcel (one of two) that was sent to us, from overseas (U.S). DHL delivered both to the Post Office; but we only received one. The other parcel went missing since February. Phoning them eats up all your airtime ( while you wait for assistance )...it takes a long time... When you get someone on the line and you complain and give them your tracking number; they simply put you on hold again (while they check). In the end you get cut off. The best part is they don't phone you back and you have to repeat the whole damn process to no avail. Moral of the story is this: Don't trust the Post Office or their lazy employees, with your parcels.
0 replies
23 months ago
Worst Food Ever
Tried the food...prices were cheap; but french-fries had no salt. Burgers and Dagwoods were soggy and tasteless without sauce. Ysbein was tasteless without any spicing or salt. Only go there if you have no other choice.
0 replies
24 months ago
Vaal Technicians truly Professional
I would like to recommend Vaal Networking whenever you need to change to a new Network Provider. Their service was professional and the installation fast. A special thanks to the two technicians (Johnny and Bart), for their assistance.
0 replies
25 months ago
Jeffrey at Net Nine Nine Is Tops!
I just want to commend Jeffrey at accounts, for his quick and friendly assistance, when I experienced problems with my account. He truly a great person and Net Nine Nine is blessed to have him on their staff.
53 replies
26 months ago
Awesome service.
Not only a cheaper option, when it comes to internet, but also affordable prices. I can only say when you encounter a problem, their response time is fast and their service awesome. Yes they are still on baby legs in some areas, but I believe that they will improve as time goes by. Keep it up Net Nine nine
56 replies
73 months ago
Please avoid Westrand Dstv Installers
Me and my daughter stay next to each other and both of us have Dstv decoders. Her decoder suddenly lost signal. I have Dstv installation experience so I immediately suspected a faulty eye or line. I checked the connections and changed the eye, to no avail. II then unplugged my decoder and connected it to my daughters dish. My decoder had signal. So my prognosis were that her decoder were faulty. I phoned Westrand Dstv Installations telephone nrs: 078 585 0955 / 064 699 9589 - explaining the problem and that we need a new decoder. I asked for a quote and got a price of R490 rand. They said that they will send somebody to bring me a new decoder. I waited the whole day, half past seven at night the technician finally pitched up. WITH NO DECODER! I asked him why he did not bring a new decoder like I had asked. He answered that they had none in stock. He wanted to make sure that I needed a new decoder first. At that time I really felt frustrated because I knew that the decoder were faulty and not the dish installation. I let him check and he agreed that the decoder needed to be replaced. He said that he will bring a new decoder the following day, but needed a deposit. I gave him R300 and agreed on giving the rest when I receive the new decoder. The following day, I waited and waited. I finally phoned after 12, to find if the technician were successful in getting me a new decoder. He had a lot of excuses, but promised me that he will get one. After four I phoned again only to hear that I will have to wait until the 18th of April( after the lockdown) to get a decoder. I told the company that Pontuis Electronics in Randfontein were open and that they had decoders. The company told me that they only work with their suppliers. When I asked for my money back, so that I can go and get a new decoder myself, the owner told me that they are keeping the money for the "call out". I then told the owner how can they charge me money for literally doing nothing. It is the same if I got a flat tyrw and had no spare, where I then phone a garage for assistance, to bring me a spare. The garage pitches up with no spare tyre and then tell me after looking and me telling them that they eventually agree that I have a flat tyre. Now they bill me and want to charge me an additional R700 for a new decoder. After the quote? I would like to warn people to stay away from these crooks.
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)