ME
Muriel E
Active since Apr 2020
10
Reviews
0
Industries
Reviews
10 reviews58 months ago
PROFESSIONAL TREE FELLERS
Thank you to Jimmy, Alice and Team for a fantastic job well done and very professional. You sure do stand by your name. I can highly recommend this company the job was done exactly as I wanted it done or would have done myself. Your pricing is pronominal for the job done. Hope your company goes from strength to strength you deserve it.
0 replies
60 months ago
Fridge/Freezer Repair
Brian came out 20 Feb to fix fridge/freezer. Charge was negotiated at R1900.00 after first price was not acceptable. Was issued with a 6 month guarantee on work done. On the 22 Feb fridge was still not working. Brian returned 24 Feb and the fridge eventually seem to work including freezer. On 26 Feb I enquired as to why the fridge ran continuously this was not normal. the motor never switched off. 3 Mar fridge/freezer still not working properly. Eventually Brian promised to return 12 March never did show up blaming backlog due to load shedding. By this time fridge was not working at all and was switch off. To date I am still waiting for Brian to return or offer a refund as he obviously cannot fix fridge/freezer. The 6 month guarantee is not worth the paper it was written on. I have now sold the fridge/freezer for s****.
0 replies
70 months ago
LPG GAS PURCHASE AND DELIVERY
Friendly helpful staff a pleasure to deal with. Prompt delivery what a pleasure.
0 replies
70 months ago
ePetstore
Thank you for your wonderful friendly service and prompt delivery. I can highly recommend this is the way to go when ordering your pet food online.
53 replies
70 months ago
CHECKERS 60 SIXTY
What a wonderful way to shop and so efficient. I can highly recommend downloading the app and getting started.
0 replies
72 months ago
FNB
Since 18 May I have been trying to find out why my Debit Card has been blocked for purchases on Takealot. I needed a fridge/freezer urgently and could not purchase although I had the funds to cover same. I have lost count of the number of phone calls I have made, people and departments I have spoken to at FNB. There doesn't seem to be anyone at FNB that has a solution to the problem. I was promised a phone call back by 22 May with a solution and am still waiting. At this time when we are encouraged to stay home and buy online it is not possible for me as although I have the money I can't spend it, FNB HAS BLOCKED ME FOR NO REASON OR SOLUTION.
105 replies
72 months ago
MTN :-(
30 December 2019 I went to renew my contract for a further 2 years. I was offered the following package which I agreed on and never got. Contract Summary: 24Mth MTN Made For Me XS @199 2019665 CT 00595 I should not be penalised for a mistake that MTN's representative made when loading the new package on the system. Instead after much correspondence to Customer Care and 3 visits in person to MTN Northgate I have eventually got a contract that is now costing me R219.00 pm instead of R199.00 pm. This will cost me an extra R480.00 over 2 years. Nice one MTN! On the 29 February I was debited R325.42 instead of R219.00 have now eventually received a credit for R83.87 which I only received 30 April. Credit should have been R106.42 shortfall of R22.55 is for Itemised billing which I did not want. On 31 March I was debited for R241.55 instead of R219.00. R22.55 itemised billing again charged. On the 31 December 2019 I was debited with R184.55 instead of R173.73. Overcharged R10.82 ?? On 31 January 2020 I was debited R184.55 instead of R173.73. Overcharged R10.82 ?? My previous contract had been R173.73 pm. Why was it increased by R10.82 for the last 2 months of the contract??
0 replies
73 months ago
THE BEST REPAIR COMPANY IN SA
I've known the company since the beginning and they have always had an unwavering focus on customer service since day one. In my dealings with them, they have always been trustworthy and incredibly efficient. Keep going guys! You set the service standards. I wish all service companies could learn from you.
105 replies
73 months ago
EPIC DEALS
Wonderful, professional service Thank you Love my iPad Pro.
0 replies
73 months ago
MTN
MTN - 30 December 2019 I went into MTN Northgate to renew my contract. I can't understand why you just can't renew your contract for another 2 years on what you were on when you have your own device, would save a lot of frustration in dealing with new contract. Each 2 years you are forced to choose another contract. After talking to MTN representative for at least half an hour we decided on a contract that would cost me R199 p.m. This was within my budget being a pensioner. Well this was the start of a mental nightmare. First the contract was printed out on a different contract for which I had not agreed on. Unfortunately believing the representative knew what he was doing I did not check the contract and signed. 12 emails to customer care, 3 visits to MTN Northgate, a further 2 emails that were ignored and the problem has still not been solved. Each month my account is debited with a different amount. After requesting a credit on January invoice where I was charged R325.42 I received a SMS telling me the problem had been resolved and to please reply within 48 hours. Well how I was supposed to do this without being told how it was resolved and a credit showing on my next Invoice this was just another #wegotu irritation. Beginning to think #wegotu means HA HA #wegotu. The credit was never passed and I am still out of pocket. Every invoice I receive since January is for a different amount and not one is for R199 which was promised. With MTN you even get charged for a discount. After ± 22 years as a royal client of MTN and a pensioner I think the service is disgusting. Clearly there is a total lack of communication between departments. On my last visit to MTN Northgate which Customer Care told me to do and a promise that it was now finally sorted out the saga continues. Also my data is not carried over at end of month. If you don't use it, you lose it. We are now in lockdown and it is useless mailing customer care as they haven't a clue how to resolve problems and not being able to go back once again to MTN Northgate in person, unresolved problem is on hold. Next move ICASA.
210 replies
Review Distribution
5 Star
6 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (40%)