Active since Apr 2009
Shout out to Lebogang at Eldoraigne Debonairs he went the extra mile with our incorrect order. Even though he was extremely busy Friday night, he managed to send our correct order in reasonable time. Thank you Lebogang!
HD Cabling Centurion's staff are helpful and professional. We once bought the wrong adapters, and they refunded all of the money we paid. Even struggles to reverse the payment on the Credit Card saw them go beyond what could be expected from them, to resolve.
I made the mistake to order from Graston Trading and pay through SnapScan. About two weeks after I ordered and have not heard anything back, I phoned the number on the website and a gentleman assured me the package was scheduled for delivery the same day. The delivery happened and I kept on getting messages of promises of delivery in 2 or 3 days. Eventually, I asked for the order to be canceled and refunded. They agreed on the refund, but nothing happened. Eventually I reached out to SnapScan for assistance. SnapScan confirmed they received the Refund from Grayston Trading and will refund my account a month ago. I have not received the money yet, almost 2 months after ordering from Grayston Trading.
I also made the mistake of ordering something from Graston Trading online. Initially, I thought I'm going to lose all the money, but was relieved when SnapScap managed to get the money back from Grayston Trading. It has however been 2 days short of a month that SnapScan confirmed they actioned the refund and I have not received the money yet. Their support team says they'll follow up with Operations, but then I don't hear from them again.
The service we received from Cucina Di Giovanni's, Waterstone Village, Somerset West, was phenomenal. The waiter was experienced, professional and friendly. The Pizza's we had were phenomenal. We will definitely visit them again when we go on holiday to Strand again.
Ulysses was much more affordable than any train or e-hailing service for a transfer to OR Tambo International Airport. Despite us only making our reservation the day before we left, even phoning on a Sunday, their help was quick and painless. The driver was on time, very professional, followed all COVID19 protocols and drove my family safely in a luxurious minibus to OR Tambo and again from OR Tambo.
The gentlemen was very efficient to assist me to upgrade three contracts. He explained every step we had to go through, explained each aspect of the contract and consequences of decisions I had to make. Where needed, he provided print-outs with step by step instructions I had to follow.<br> <br> The other staff overall was very professional and pleasant do deal with. Even when there were some other unreasonable and difficult customers, they continued to conduct themselves professionally.
Targa Panelbeaters in Centurion recently fixed up my car (via Discovery Insure) after an accident. Interactions were always friendly and professional. The car was fixed up really good and through the weeks my car was in their hands, I received regular updates, and even photo's of the car.
I recently had to claim for an accident with my car. Everything around the claim process worked out very good sofar.<br> <br> The claim process was efficient and simple enough.<br> The assessment went quick and was simple.<br> The full excess amount was paid from the funds saved as part of the Vitality Drive scheme.<br> <br> The Panel Beaters and the Avis Car rental was arranged and I was constantly kept up to date with the process.<br> Even the Panel Beaters themselves said it is a pleasure for them too working with Discovery Insure.
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