AM
Azwihangwisi M
Active since May 2020
10
Reviews
0
Industries
Reviews
10 reviews10 months ago
Poor service and a very bad attitude
I strongly advise against renting this apartments. Every time it rains, the unit floods — sometimes several inches of water, it stated in the living room and spread all over. This isn’t a one-time issue; it happens regularly. What’s worse is the landlord’s complete lack of concern. I’ve reported the flooding multiple times, and each time I’ve been met with indifference or vague promises that go nowhere. No help with cleanup or damages. It’s clear they care more about collecting rent than maintaining the property or ensuring tenant safety. I was once told that I should just expect the flooding every time it rains. And when I thought this is not enough, Elsabe went on to cut-off my electricity without following the right process. I communicated with her well in advance, but her attitude and rudeness, especially when dealing with people of colour, is on another level. She have no compassion whatsoever. If you value your belongings, your health, and peace of mind — look elsewhere, hence I am also moving out end of this month.
0 replies
15 months ago
Tracker forcing a debit order on my account without any contractual agreement with me
Tracker has been trying to process a debit order on my account without my authorization. I did not give consent for this debit order nor have I entered into any agreement that would warrant this deduction. Their agent have been calling me and I kept on telling them that I have no interest in their service.
106 replies
15 months ago
Experian SA: Leah Ramoroka refusing to update my credit record after all the documents were submitted to her.
There is a lady there by the name of Leah Ramoroka who is refusing to update my accounts, Nimble group, after I have personally forwarded a paid up letter to her. The account was settled in February 2020 but she insists that it was settled in 2024. I don't know if she even looked at the Paid Up letter I sent to her, because she keeps on refusing to update my profile. She is one of the reason we will never get our financial freedom right. She doesn't deserve to be working for this kind of institutions, as it seems like she is busy serving her own interest not those of the consumer.
221 replies
15 months ago
Incompetence at its best
Experian SA refusing to remove a Nimble account from my profile. This account was settled in February 2020 and a paid letter was emailed to them. On the other hand, my credit information is not being updated, credit score is stagnant, not moving at all. When I try to call them, no one answer their phones. Experian SA is ruining the lives of the people due to their incompetence as all this is having a negative on our creditworthiness. Worst service ever.
112 replies
15 months ago
Transunion refusing to remove a long paid up account
I have a Nimble account no: 6389026007 which was settled in February 2020 which Transunion is refusing to remove from my credit profile. I have tried so may times to get this account to be remove, I also sent them the paid up letter, but they still refused to remove it. I called them and the consultant told me that it is because the service provider took time to update the information. These people do not realize how crucial it is for our information to be updated correctly as it affects our creditworthiness. This kind of service is to disadvantage people, especially black people.
56 replies
22 months ago
No assistance is offered when requested.
I had two accounts that were handed over, a Credit Card and an Access facility. Both were paid up and the paid up letter were sent to the relevant department. The credit card one is cleared but the access facility is still shows as if I am still owing. For the past five weeks I have been trying to get this issue resolved but every time I call I'm being told that the matter have been escalated, but when I ask if I can talk to the person whom they escalated the matter to I get told that I can't. This place is full of people who have no idea of what they are doing,
53 replies
59 months ago
Refund
I have made a layby at Rochester Centurion late November 2020 with an amount of R4600. On the 16 of February 2021 I transferred R1500 and on the 17th of February I transferred R500, which made my total payment to be R6600. I cancelled the layby and requested a refund. So far I have only receive the R4600 only. On the 21st of April 2021 I again requested the refund of the remaining R500 and R1500, I still have not yet receive the money. Every-time I call I am being told that the matter have been escalated. I am not getting any assistant at all. Kindly assist.
0 replies
61 months ago
Poor customer service: Refund
I have made a layby at Rochester Centurion late November 2020 with an amount of R4600. On the 16 of February 2021 I transferred R1500 and on the 17th of February I transferred R500, which made my total payment to be R6600. On the 27 of March I called their call center number asking whether there would be any cost implications if I cancel the layby and I was told that there wont be any implications. I then went to the store to cancel my layby and I was advised that it would take 7 to 14 working days for my refund to be paid back to my account. Now that the 14 working days have passed, I called today (20/04/2021) to ask about my refund and I am being told that it will take 30 working days for my refund to be paid. Now I don't know which one is correct. I requested to speak to the department that deal with the refund and I was told that they are not taking calls or emails. So how am I supposed to follow-up on this if the people who are supposed to assist me are neither taking their calls or emails?
0 replies
61 months ago
Decofurn Centurion Failing to deliver on their promise
I made a Lay-by at Decofurn Centurion Branch (Lay-by No: DECCEOLAY0894) on the 3rd of November 2020. The agreement was I will have to give them a month notice before I could receive my lay-bye. Early January 2021 I went to the store to inform that give them the 30 notice and I was informed that I would receive the products mid February. I have been going to the store since and every time I go there the manager of the store (Ivan) will tell me that the delivery will be made the next day. I still have not yet receive anything and when I asked for my money back I'm always told that the delivery will take place. Please assist me with regard to this.
0 replies
72 months ago
Debit order reversal
There is an amount of R 1 336.01 that was debited from my account on the 29/04/2020 by means of debit order. I contact FNB and even write an email to the ceocomplain email address only to be told that they are unable to reverse such a debit order and their reason was that due to Covid 19 some consumer are reversing valid debit orders because of financial constraint so I was advised to contact the service provider. I explained to FNB consultant that I don't know who those people are (the service provider) and I don't even have their contact details and there is no history in my account of such kind of a debit order. Kindly assist
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)