Active since May 2020
I had a great experience with Kabelo Phofo, who assisted me with my order for a Kia Sonet rubber mats and key cover. From the moment I made my enquiry, Kabelo was professional, friendly, and quick to respond. He kept me updated throughout the process and made sure everything was handled smoothly. What impressed me the most was the speedy delivery just as promised! It’s rare to get such efficient and reliable service these days, and Kabelo truly exceeded my expectations. Even though the item didn’t fit and I’ll be arranging a return, I’m confident that the process will be just as smooth thanks to his continued support. Highly recommend Kabelo and the team for their great customer service!
I recently purchased a Kia Sonet, and I can say without a doubt that the entire process was one of the smoothest, most heartwarming experiences I’ve ever had all thanks to the incredible Sino, the saleslady who helped me. From the very first interaction, Sino treated me not like just another customer, but like a valued individual whose needs, concerns, and dreams truly mattered. She welcomed me with such warmth and sincerity that I instantly felt at ease. Car shopping can often feel overwhelming and stressful, especially when you’re trying to find the perfect deal — but Sino made the entire process feel light, enjoyable, and deeply personal. She took the time to understand exactly what I needed and what my budget could handle. She never pushed, never rushed, and never made me feel like I was just another number on her daily list. Instead, she was patient, incredibly kind, and walked with me every step of the way. She explained every detail with clarity, answered every question with honesty and care, and ensured that I felt confident in every decision I made. And when it came to the deal itself I was blown away. Sino went above and beyond to get me the absolute best deal possible. She fought for what would benefit me, not what would just close the sale. That kind of dedication is rare. Her integrity, intelligence, and genuine desire to see her clients happy are truly remarkable. I can honestly say I have never met a sales consultant like her before. She is compassionate, brilliant, and deeply committed to excellence. Sino is not just a great saleslady — she is a gift to Kia and an example of what true customer service looks like. People like her don’t just sell cars — they create unforgettable experiences and lasting trust. Thanks to Sino, I am now driving a car I absolutely love and every time I look at it, I smile because I know someone truly looked out for me. Sino, you’ve made a huge difference in my life, and I hope Kia recognizes just how lucky they are to have someone like you on their team. To Kia South Africa: Please know that Sino is a rare gem. She is the reason I will recommend your brand to anyone who listens. Her heart, her brilliance, and her passion for people are what make her an asset beyond words. Thank you, Sino you are a star.
I recently called KingPrice insurance to get car insurance for my new car, and I was fortunate to be assisted by Charity. Charity was absolutely wonderful! Charity’s patience, humility, and sense of humor made the entire process so much easier and enjoyable. Charity took the time to explain everything to me thoroughly and answered all my questions with a smile. It’s employees like Charity that truly make a difference in customer service. I want to urge companies to appreciate and take care of employees like charity because when employees are happy, they create a positive experience for their clients. On the other hand, if employees aren’t valued or taken care of, it can reflect in the service they provide. Thank you, Charity, for your outstanding service, and I hope KingPrice recognizes and appreciates the value you bring to their team!
I am beyond frustrated with the SPARK Schools Accounts Team! Despite multiple emails and attempts to resolve my queries, I have been completely ignored. Instead of getting assistance, I receive calls telling me I owe over R3,000, even though SPARK debits my fees every month! Today, I received yet another call from SPARK Head Office demanding payment, yet NO ONE has bothered to assist me with my repeated complaints and enquiries. I have now sent my bank statements as proof that I have been paying my fees, but based on how things are being handled, I have no confidence that this will be resolved properly. This is the worst customer service I have ever experienced. Ignoring emails, failing to process payments correctly, and making unjustified demands for money is unacceptable! Parents should not have to chase down an *********** accounts team to prove payments that should have been recorded properly in the first place. SPARK Schools, fix your accounts team! This level of disorganization and lack of accountability is appalling, and I will not tolerate being ignored while being wrongfully told I owe money. If this is not resolved immediately, I will escalate this matter further!
I am beyond frustrated with the incompetence of the SPARK Schools Accounts Team! Despite sending multiple emails regarding my son’s aftercare fees, I was completely ignored. No response, no resolution—just silence. And now, after finally submitting a debit order form to fix their mess, they STILL managed to mess it up by debiting school fees but failing to include the aftercare fees AGAIN! To make matters worse, I recently received a statement claiming I owe R7,013.90—an outrageous and unexplained amount! I have consistently made payments, and the only outstanding balance should have been R1,900 for aftercare, which SPARK failed to debit. Yet, their accounts team refuses to communicate, leaving me in financial limbo with no explanation of how they calculated this absurd amount. This level of incompetence is completely unacceptable! How can a school that prides itself on structure and excellence have such a dysfunctional finance team? Ignoring emails, failing to process payments correctly, and providing ZERO accountability is a disgrace. SPARK Schools, FIX YOUR ACCOUNTS TEAM! Parents should not have to beg for basic communication regarding their children’s education expenses. I demand an urgent resolution, or I will escalate this further!
Dear King Price Team, I recently received a call from one of your consultants, Melvin Hatlile, regarding my insurance. I must say, he is an excellent sales professional. His approach was informative, persuasive, and genuinely customer-focused. He took the time to explain additional products that would benefit me, and his ability to highlight their value was impressive. Melvin’s professionalism and expertise make him a great asset to your team. I highly recommend that you keep him—he represents King Price exceptionally well.
I am extremely disappointed with the service I’ve received from the doctors at U Pillay. During one of my visits, a doctor made degrading comments about me, assuming I worked in a contact centre with targets. They even had the audacity to call the company I work for useless, despite having no knowledge of my career. For the record, I have never worked in a call centre, and their assumptions were not only inaccurate but also deeply insulting. On another occasion, I visited a different doctor at U Pillay, hoping for a better experience. Instead, I was met with another rude comment when the doctor told me, “I hope you got paid already so you can afford the medication.” It was humiliating and unprofessional to make such a statement, especially without knowing anything about my financial situation. The way the doctors at U Pillay look down on people is appalling. Their judgmental attitudes and lack of basic respect for their patients are unacceptable. Doctors should be empathetic and supportive, not condescending. U Pillay seriously needs to address the unprofessional behavior of their staff and ensure that patients are treated with dignity and respect. I wouldn’t recommend this place to anyone until they improve their service and change their attitude toward their patients.
Dear McDonald’s Management, I would like to take a moment to commend Tryphena for the outstanding service I received during my visit to McDonald’s BP South. Her warm and friendly demeanor truly stood out and made my experience memorable. Not only was she efficient in handling my order, but she went above and beyond by assisting me in placing my food in my car. Her thoughtfulness and willingness to help did not go unnoticed. It’s rare to encounter such exceptional customer service, and Tryphena exemplifies the qualities of someone who truly cares about the customers she serves. Please extend my heartfelt appreciation to her, and I hope her efforts are recognized and celebrated within your team. I will definitely be returning, thanks to her kindness and professionalism. Sincerely, Lesedi
I am really disappointed in takealot , I ordered two items and paid for those two items and I only received one , I waited sooooooo looooong to get my order then when I finally had to go fetch my order I only received one item Are you guys running a **** ? Please refund my money if you cannot replace the missing order.
I am very disappointed about such a huge hospital, Lenmed zamokuhle hospital. My two toddlers were admitted at this hospital on the 24th May 2023,I was shocked on how a nurse called Chuene at the paediatric ward was so rude and unprofessional this nurse is.I am disgusted of her behavior I really didn't expect this from a private hospital nurse she almost cost me Toddler his life because of his negligence she couldn't even take responsibility and accountability of her Actions Sies Maan what a disgrace.
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