Active since May 2020
OUTsurance assisted me with my windscreen replacement - the service was quick and the authorisation just as quick. Now I can drive in 2025 with a new windscreen. Thanks OUTsurance! PS. I would like OUTsurance to review the excess for people over 55, it is not always possible to pay such a high excess.
I bought two Awnings for R2002.00 including delivery of R119.00 from the Little Falls Branch on 26/11/2024 - on the Order, they indicated that the delivery will be on the 28/11/2024. It is now the 29th November 17.01 and nothing has been delivered yet, I am not sure whether it is due to a lack of interest from Leroy Merlin side or whether the IDOITS they use as couriers are at fault. If you have such a huge store, why do you not have delivery vehicles? This will be the last time I order something through Leroy Merlin, they are not worth my time or effort. I sincerely hope I get my stuff soon.
#takealot order one thing and get another, with about R100,00 difference Ordered: Gel Pen 0.5mm Black Ink Solid Metal Barrel - 6 Pack R299,00 Got - DELI Black Gel Pens 0.5mm Fine Gel Pens Pack of 12 Black Ink Ball Point Pen - R119,00 Although I am keeping the pens, I still wish Takealot will put a quality controller at the warehouse BEFORE the orders goes out. So disappointed. 😞😞 To date: 16/07/2024, I received no call, no reply to the post, nothing. Link included - https://www.facebook.com/search/top?q=takealot
Service is absolutely poor - I have been with Afrihost since 2018, the products are excellent, but man when it comes to solving problems, it is absolutely poor. Staff tell you they will get back to you, they never do! They state that they tried calling, but I don't have the new sim card, so calling will not work as they ported my number BEFORE the new sim was dispatched (6 days ago), and that with indication that it will only take a day or two! Then there is the CEO, Gian, he says he doesn't mind getting his hands dirty, but never replies to complaints emails. I am extremely disappointed with Afrihost.
If you want the NCR to sort something out for you, and you are prepared to wait for communications, for them to answer the phone, for them to get back to you and for feedback, then this is for you. I submitted a complaint on 26 September 2023, I received a reply on 27 September asking for more documents, which I submitted the next day, then I waited until I called 9 October and got another request from them on 9 November to send more documents, which I did. So here we are - NOTHING to date. The Government and their Organisations is failing in every aspect of their regime! Perhaps it is like this because I am a white person.
This company is the WORST ever. I will contact the NCR and try to file a major complaint. the following people is noteworthy: Blessing, Godfrey, Senovia, Nsidi, Sylvia - I do not know why this company is still operating. I really do not want to revert to name calling, but I really will do all in my power to prevent people from using them.
A few weeks ago (mid July) I enquired about a cupboard (that has to be made for me) for my bathroom. The guy at the desk took me through the shop showing me examples of what it will look like and took down my details to request a quote based on my measurements. To date I have heard nothing. I then went to DecoFurn and bought a cupboard from them. This being said, it seems that there is no end to the lack of interest that shop staff gives us. I trust that the owner would do something about this. I cannot find any email address for Wilgeheuwel Branch. (Sorry Tanya, perhaps you can help).
We bought a corner unit at Furniture Liquidation Warehouse November 2021, the corner seat then collapsed and was collected October 2022 for repair. At the beginning of August 2023, the corner unit collapsed again and we called them to collect and repair. They told us that the purchase warranty expired (valid for 12 months). Our argument was that the repair of the corner unit was less than 8-months. We asked the person that does the repairs and his words to us was "we do not guarantee our work". I would like to note that the owner of this company (Boksburg) must look at finding staff that are capable to repair furniture and give a guarantee on their work. The *********** people that are employed these days are not worried about the quality of work output. DO NOT TAKE YOUR FURNITURE THERE TO BE REPAIRED.
I have been with Afrihost for a very long time, but recently everything is a eff-up. Nothing is working properly and if you complain to their call centre, they say "I understand" It is the worst of companies are so plastic. This being said, I am also not happy with the fact that Vumatel takes 24-hours to respond according to Afrihost. I am not sure if Gian Visser is aware of the **** that goes on with Afrihost - and after many so-called frigging awards for his work, I suppose NON-SERVICE must also be on the list, so the level of service declines minute by minute.
Mishandled Suitcases - Dear Public - unfortunately, we have to bend over and take it from behind because we have no other options when flying (Mango - gone, Kulula - gone). It seems that FlySafair "do not condone mishandling of luggage" in any way, but when you complain about the destruction of property, they quickly let you know that any claims has to be done at the airport or within 24-hours after the incident. Normally, when you come back from a trip you just want to get to your car and go home. The 24-hour window makes no sense - who in their right mind will destroy their own luggage. This could be one of the reasons why SAA cannot get on its feet. Once again proving that South Africa's State owned organisations will remain in embattled until the end of time. Not sure why I bother to complain on this platform, by preventing someone else to go through the same scenario, it would be worth it. Going forward, I would like to warn all persons travelling with FlySafair - please keep your luggage with you on-board. The disrespect for people's property is highly visible. I must also say that we did complain to the lady at the pay station where we paid for our vehicle that was parked there for the weekend, but in saying this, I am sure nothing will come of it. Although we were not allowed to claim (because we enquired about this later than 24-hours), I must now buy a new set of luggage and wish FlySafair nothing! PS. Our flights were very expensive, and I must add that the so called streamline seats in the aircraft is of very low quality and definitely not ergonomic in any way. So my question is, what are we actually paying for?
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