PM
Phumudzo M
Active since May 2020
76
Reviews
0
Industries
Reviews
76 reviews2 months ago
WORST service ever
I would like to formally raise a complaint regarding the service I received from Dis-Chem Pharmacies – Northgate branch at Northgate Shopping Centre. I initially attempted to order my medication through the Dis-Chem app; however, the medication I required was not available on the app. As a result, I had no choice but to call the store directly to place the order. I called more than five times and spoke to Maraika, who repeatedly asked numerous questions before assisting me. The questioning felt excessive and unnecessary, especially considering that I was simply trying to obtain medication. The interaction made me feel uncomfortable. On a later call, I spoke to Hein, who attempted to get Maraika to assist me. During the call, they spoke to each other in Afrikaans, and I overheard them complaining about the fact that I had called multiple times. I found this unprofessional and disrespectful. I would not have continued calling if I did not urgently need the medication. As a customer seeking essential medication, I expect to be treated with professionalism, respect, and understanding. Instead, this experience left me feeling dismissed and uncomfortable. I kindly request that this matter be investigated and that appropriate steps be taken to ensure better customer service going forward. I will continue logging this with the complains department as well.
0 replies
2 months ago
WORST service
We haven't had fiber network since yesterday, what is going on
0 replies
3 months ago
Tiring
I have been trying to contact the support lines without success. The email address drsbank@rosebankcollege.co.za is also not working. I have paid the outstanding amount for my daughter. Please find the proof of payment attached. Kindly unblock her student portal so she can continue with her studies. I also spoke to Vhuhwavho Marifhi last week, who advised that she would send me a registration form to complete. I am still waiting to receive this form. At this point, it has been very difficult to get assistance, and it feels as though the only way to get a response is through platforms such as Hello Peter. I would really appreciate your help in resolving this matter directly.
280 replies
3 months ago
ST10498865
I’ve been trying to get hold of the college for my daughter with no success, emails take years for them to respond, looks like they only give you the full attention when you are still signing up with them.
112 replies
8 months ago
Worst service ever
4001378766, Hi ASAP The chicken breasts were out of stock and not delivered but i did not get my refund, please advise.
106 replies
9 months ago
WORST SERVICE EVER
I have been waiting for my refund for the cancelled order OD435037412019472100, ive returned the goods with the driver yesterday and did not sign for this order because I've cancelled the order on the 26th July,
53 replies
10 months ago
The worst service
I am still waiting for the rest of my funds to be refunded, Still no communication from Nedbank, Ref : 95691963
0 replies
10 months ago
Worst service ever
I am writing to express my frustration and request urgent assistance regarding a debit order reversal I processed yesterday afternoon for the amount of R501. I was fully aware that the reversal was done after the official cut-off time, but I urgently needed to reverse the transaction. Since this morning, I have been calling your customer service line to get clarity on when the reversed amount will reflect in my account. Unfortunately, I’ve spoken to three different consultants, and each one has given me conflicting information regarding the timelines and process. This has caused unnecessary confusion and frustration on my end. I simply need to understand when the funds will be available in my account. I am struggling to get consistent and helpful assistance from Nedbank, and this is becoming increasingly stressful, especially given the small amount and the urgency with which I need the funds. Please can someone assist me promptly and provide accurate feedback regarding the reversal status and when I can expect the R501 to reflect?
0 replies
10 months ago
THE WORST BANK............................................................
I'm deeply frustrated by the handling of my daughter's account issue at Capitec. Her account was debited on May 28th, and despite immediately contacting Capitec, she was told a dispute was logged. Today, after following up, she learns there's no record of the dispute, and only now is being transferred to the ***** department. This delay is unacceptable. We need this resolved immediately.
53 replies
13 months ago
Worst service ever
I purchased a couch on layby in October 2024 and completed the payment on November 23, 2024. Despite multiple visits to the Randburg branch, I have yet to receive my couch or a refund. The staff has been unhelpful and unprofessional. I am extremely disappointed with this experience and will be sharing my concerns on social media if this issue is not resolved promptly. I expect a response and a resolution immediately, my contact number is 0661994028, ref number 790534743201
0 replies
Review Distribution
5 Star
9 (11.842105263157896%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
67 (88.15789473684211%)