VW
Vaughan W
Active since May 2009
12
Reviews
0
Industries
Reviews
12 reviews11 months ago
Lie about checkers healthy products benefit
I registered with vitality back when checkers started promoting vitality purchases. I went through the WHOLE process and even added my ID to the checkers app. Now months later after tens of thousands of purchases of checkers vitality products you tell me its not linked?!?!!?!? BS!!!!!!!! I know I did it. You guys messed up and its all a massive con!
53 replies
16 months ago
Invalid competitions
I received a notification on my PNP ASAP app that there was a competition if you register as a smart shopper and buy a bottle of Nederburg. I went to the store and got a smart shopper, linked it, and then bought a bottle of Nederburg on my next order. I received no communication that I was entered into a competition. I then started Googling the competition and couldn't find anything. On dec 9th 2024 I contacted PNP and was asked to provide my details and screenshots of the competition as proof. I provided all the info and screenshot. To date there has been no resolution and all my emails are being ghosted. I have now been told after 8 emails of ME having to follow up that the details I provided weren't valid. So, it seems PNP trick their customers into entering competitions and buying product for competitions that don't actually exist? I'm going to report this The Competition Commission for ********* practices.
109 replies
38 months ago
Perfect restaurant for a romantic night out
Excellent food, great vibes, perfect for a couple on a romantic couple or family night out in JHB Benoni. Delicious Dutch Indonesian cuisine!
0 replies
41 months ago
Pick n Pay ASAP thieves
I placed an order at lunch time on about 25th October. 19:00 that same night I received a notification that my order was delivered, but it was most definitely not delivered. 4+ hours and still didn't receive my items. The next day I got hold of support. I was told I can either refund my wallet and re-create the order, or they can call the store to deliver my order. I needed the items so I opted for the store to re-deliver my order. On the 27th I still hadn't received my order and Sheila from support stopped responding to my emails. I then went to the app and requested a payout from my wallet. The payout never happened. On the 18th Nov I requested ANOTHER payout and have a screenshot this time with date. NOTHING has been done about this payout! It's almost R1000 sitting in the wallet for over a month and I cannot get my money back from you. This is theft in my eyes and COMPLETELY UNACCEPTABLE!
192 replies
44 months ago
Goodbye ABSA, you don't care about clients anymore
I have 4 bonds with ABSA for my home loan. The highest bond has a 9% interest rate while the others nearer 8%. We asked ABSA if we can consolidate all the bonds into one and then would like to take an extension to do some renovations/solar. ABSA came back to me with an offer of 11.25% just on the consolidation!!! Laura-Lynn from Home Loans says that ABSA are not willing to negotiate the amount at all. So in other words we're better offer not consolidating? Just keep our current fixed interests rates? Pathetic. Your service has declined SO much over the past few years. I don't have a private banker anymore cuz ABSA decided to make a call centre (which is ABSOLUTELY pathetic and useless) to replace valued customer interaction. To top it off, your insurance claim rules also suck W.R.T sewage pipes. So now I'm just going to move to Nedbank where they seem to actually care about customers. I guess there's no economic pressures or pandemic after-effects on ABSA. You're willing to write-off a 20+ year customer? Goodbye.
755 replies
44 months ago
ABSA don't cover burst sewage pipes?!?!?!?!
My main sewage pipe burst. I put in a claim. Today I get told ABSA don't cover burst sewage pipes on water pipes? What a joke. Why only cover water pipes? Cuz it's cheaper??? This repair has cost me almost R20,000 and it's not covered?!?!?! It's part of the PROPERTY! Absolute nonsense! I can't wait till I can move ALL my accounts away from ABSA. So tired of your rubbish service and loopholes!
74 replies
53 months ago
No login or service rendered but account debited for months
We enrolled my son at the start of the year. You have debited my account every month without fail but to date after many emails you still haven't given even 1 lesson or working access details for him to login. We have requested cancellation of the service and a refund but month after month you just keep debiting. I have emailed Shubnum Moideen shubnum.moideen@intec.edu.za multiple times complaining, my wife has called in and she even submitted the refund document. We get outright ignored. This is unacceptable and I will be reporting it to the department of education + the ombudsman. How can you debit for a service you don't offer? You don't even bother responding to emails and haven't even provided one lesson. Why should we have to beg for a service we pay for??? You act like criminals.
132 replies
53 months ago
Unauthorised debits on my account
I'm not sure who give you the right to debit my account on a service from Telkom that was cancelled years ago? https://www.hellopeter.com/telkom/reviews/debiting-my-account-for-years-on-cancelled-service-3728218
0 replies
53 months ago
Debiting my account for years on cancelled service
I had a R49 p/m mobile data account with Telkom back in 2015. Its 2021 and you guys are STILL constantly taking money out of my account and now handed over my account to Nudebt. How many times and how many different ways would you like me to cancel before you actually do it? Telkom is like the communications mafia. You just do whatever you please. I also just started a live chat and your agent cancelled our chat.
0 replies
64 months ago
Refusal to do SIM swap for customer of 18 years
I lost my secondary cellphone in December. Last week I realised I needed that phone number for banking OTPs. I called the Call Centre and they asked me a bunch of questions to try do a SIM swap which I failed because (I didn't make many calls with that number) I couldn't answer the THREE frequent dialed numbers. They said I must go in to a store. Today I went to the East Rand Mall Cell C. The consultant there was quite rude and treated me like a criminal saying he also couldn't help unless I now gave him FIVE recent numbers. How exactly are these people employed as customer facing when they have a slapgat attitude??? I called for the manager. She also refused to help me as the system had to have the recently contacted numbers as it is part of the process and there is lot's of fraud. I then said to the manager that I can provide all sorts of proof that is my number spanning back to the fact that I created a contract with that number at that store roughly 18 years ago. I even know which was my last phone I had on the contract from 2012-2014. I said she can even go look for my ID on their system to see it's me. I told her I can even log in to my FNB banking and show her the number there. She still refused. I then asked for her name and surname and her managers name so that I can escalate it. She also refused to give me this information. I then said to her I'm going to record our conversation and the fact that she refuses to give me her name and her managers name. I started recording and she remained quiet during the entire recording. When I stopped the recording she then started to speak again saying she won't give me her name or her managers name as I don't need to know that information. All while the first consultant was sitting in the background snickering at me. Now while I FULLY understand there is protocol and they can't risk a fraud situation I'm telling them they can look and see my ID in their system and see it's my face. They can even check what year I roughly opened my contract. If I tried hard enough I could probably figure out which phones I had over the years while on contract and might even find a statement somewhere. We are talking about a customer that has been with you for close on EIGHTEEN YEARS!!! You have plenty of information and I can provide loads of evidence of this being my numebr but because I can't tell you the 5 last frequent dialed numbers you can't help me??? Yet someone could have stolen my phone and walked in to do a SIM swap and seen the last frequent numbers and you would help them??? This is the EXACT reason I moved to MTN and cancelled my contract with Cell C. There is no customer service just rudeness.
549 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
10 (83.33333333333333%)