RH
raeesah H
Active since Jun 2020
66
Reviews
0
Industries
Reviews
66 reviews1 month ago
*******
RAIN IS SO PATHETIC, I REQUESTED TO DOWN GRADE TO THE LOOP, THEY CHARGING ME MY FULL INSTALLMENT OF R650 FOR APRIL BUT I WONT HAVE WIFI FOR APRIL? I DIDNT CANCEL COPMLETELY I JUST DOWN GRADED TO ANOTHER SERVICE THEY ARE OFFERING BUT THEY SRE *****ING FROM ME? THIS WAS SUPPOSED TO BE A MONTH TO MONTH CONTRACT I CALLED IN ADVANCE TO ADVISE THAT I WANT TO DOWN GRADE TO THE LOOP THE LADY SAID SHE PROCESSED MY CANCELATIN AND A SALES AGENT WILL CONTACT ME I WAS NOT TOLD I WILL BE ****** FROM. I WANT MY MONEY BACK PLEASE.
30 replies
2 months ago
Pathetic customer service
Ive been waiting for my license disc from the 02/03/2025 its been saying its out for delivery but it never gets delivered. This is pathetic service on your part.
0 replies
4 months ago
Pathetic service
I sent through my stuff requesting pre auth for a surgery I need to go for and after 7 days of no help I sent it to escalations I did not receive any assistance to date from both departments
146 replies
5 months ago
pathetic service
my parcel is delayed and sitting with them for such a long time, it was supposed to be delivered yesterday already and there is no feedback from them. there is a second parcel on the way and now im waiting for my kids xmas gifts i need the delivery before christmas its already the 19th
0 replies
5 months ago
SLOW SERVICE WITH CREDIT
Hi Fi Corp Rosebank is still waiting for a response from hisense regarding my credit? can this be expedited please.
210 replies
5 months ago
*******
So I ordered a Bolt to deliver a package. The package was never delivered R300.00 worth of goods are gone. I reported this but no help was given.
0 replies
6 months ago
Pathetic customer service
Ok so I got my tumble dryer back and I tested it, they machine goes on but it doesn't heat up, it is louder and doesn't dry the clothing. I sent the technician that delivered the machine and he asked if he can collect it again I said yes please, he didn't respond until today I sent him a Pic of an error the unit is giving he then told me to log another repair. This tumble dryer was bought brand new and the issues started almost immediately 😳 there is now constantly a fault and this unit is constantly needing repairs. Hisense refuses assist me with a refund or a replacement at this point they are not answering any questions is pose at them they only give me excuses. Please can someone assist me
210 replies
6 months ago
CONNECTIVITY ISSUES AND SIMCARDS ARE SUDDENLY IN ACTIVE
YOUR SERVICE IS ABSOLOUTLY PATHETIC, I HAVE BEEN TRYING TO GET ASSISTANCE WITH MY 2 RAIN SIMACRDS THAT IS NOT WORKING, BOTH SIMS WERE WORKING FOR A LONG TIME, I EVEN DID A SIMSWOP ON ONE AND BOUGHT AIRTIME ON IT, THE SIMCARDS STOPPED WORKING ALL OF A SUDDEN ITS BEEN A MONTH AND STILL NO ASSISTANCE RECEIVED. SECONDLY, I AM HAVING CONNECTIVITY ISSUES AGAIN WITH MY WIFI, THE CONNECTION JUST DIES DOWN AND THEN THERE IS NO WIFI. PLEASE CAN I GET URGENT ASSISTANCE IN THIS REGARD.
770 replies
6 months ago
****PY MEDICAL AID
Good day, I would like to lodge a formal complaint regarding the handling of my query about my son’s medication following his casualty visit yesterday. I contacted your team this morning to ask whether the medication prescribed for my son — Tesectan 500 mg, Zofran Zydis 4 mg, multivitamin, Rehidrate, probiotic 500 mg, Buscopan 10 mg, and Panado 500 mg — could be covered by the medical aid, as the pharmacy was closed and I did not have cash to buy the medication. My concern was urgent, as my son had just been seen in casualty and required treatment. During the conversation, I was informed that because the medication would be obtained from a pharmacy, I would have to pay for it myself, as “the casualty cover on your plan doesn’t fund for this.” I was then told that medication would only be covered if dispensed directly by a KeyCare GP in casualty. I explained multiple times that casualty departments do not dispense take-home medication, and that they only issue a script. I also stated that there were no GPs available on-site yesterday, meaning it was impossible for the medication to be dispensed by a KeyCare GP as required. Despite explaining this, I was repeatedly told that the medication is not covered and that “this is how the plan is structured.” No solution, alternative, or escalation was offered — even though my child urgently needed treatment. In addition to this, I was told that medication could be covered if it is on Discovery’s formulary list, yet when I asked where this list was, I was told it could be emailed — and immediately after that, I was told the medication would not be covered at all. This contradiction is extremely confusing and unhelpful. I clearly stated that I cannot understand how I am told one thing — that medication will be covered if listed — and now told something completely different. This lack of clarity and inconsistency forced me to consider escalating the matter to external platforms like HelloPeter again, as I am not receiving clear or fair assistance. I am deeply concerned about the following: Casualty departments do not dispense TTO medication, yet the medical aid requires this for cover. When no KeyCare GP is available, members are left without access to essential medication despite having hospital coverage. The contradictory information regarding the formulary list is unacceptable. The consultant did not acknowledge the urgency of the situation or provide any meaningful assistance. The current process effectively leaves a sick child without treatment due to administrative barriers. I am requesting: A formal review of this incident. Clear explanation on what members must do when casualty does not dispense medication and no KeyCare GP is available. Immediate assistance so that my son’s prescribed medication may be covered or an appropriate alternative provided. An explanation regarding the formulary list contradiction. Assurance that members will not be left without essential treatment in similar emergencies. The current system places members and children at risk, and I am requesting urgent intervention. Kind regards, Ra’eesah
140 replies
6 months ago
Daylight *******
I went to by a volkano kids smart watch today and was charged R500 but it still shows that its on special with plus more for R399 I needed 2 but only took one i knew they ****** me because they were speaking in their language and when I asked whats wrong they said nothing the system is giving an error. Please assist with my refund
0 replies
Review Distribution
5 Star
5 (7.575757575757576%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
61 (92.42424242424242%)