CF
Candice F
Active since Jun 2020
15
Reviews
0
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Reviews
15 reviews3 months ago
Uber Eats disappointment
Last night at 7pm a transaction which I did not approve at all went off my account for 287.99 from Uber eats. I was by friends for dinner so I know i did not order uber eats. Its difficult to get into my Uber account also because it's connected to my work email and I must get the code to my work email and sms to my phone so my uber account was not used. However my bank card was used on someone else's Uber account for that specific amount. I immediately cancelled my card and reported the transaction as ***** with my bank and had to cancel my card and they want to charge me for a replacement. I contacted uber and they needed details about the transaction but there was no turn around given for the response or investigation and I would like a refund of the amount please. Also I wanted to know what restaurant this transaction happened at. I don't want to know the ppl details that used my card you know. There is nothing I can do because they got their food. I would just really like my refund.
0 replies
3 months ago
Unhappy outcome for a ***** transaction
At 7pm last night a transaction of r287.99 went off my account for Uber eats which surprised me because I was by friends for dinner and the last time I used Uber eats was December 2025. I immediately went online and reported the transaction as ***** and got in touch with uber eats. I called my bank fnb to speak to someone about a refund and the lady tells me the transaction is not there so it didn't go off and the more I'm explaining to her that it did go off I know how much was in my account before it went off and after it went off she is telling me what transactions took place and I said to her you don't need to tell me, I know what I buy. I even told her I have the sms showing the amount taken off and I see it on my bank statement. The only thing I want is a refund of the amount that I did not approve. Also why must I pay r160 for a replacement card when a ***** transaction happened and I was advised by fnb to cancel the card with immediate effect. I should not be penalized when I was given advice. Imagine! And also once a transaction is flagged for ***** it will be removed from the options to report ***** it's that simple. The transaction though still populate on the statement. How can the agent not see what is flagged for ***** on their side? I am very confused. And I didn't even get the turn around time for the investigation sigh. And no reference number when u report via online banking which sucks! How am I to follow up on a transaction. I can foresee I am going to be fighting with fnb for my refund for a long time. Because now I don't even know if it has been logged properly as *****.
56 replies
3 months ago
Bad service from Mweb
My sister's ISP says they cannot activate her line because Mweb is refusing to cancel a previous tenants contract which is damn ridiculous! The previous tenant said he cancelled but his been fighting with Mweb for the last few days because they keep trying to deduct money from his account. Please just cancel the service so that my sister can get her ISP and you can deal with that person privately about funds. Cancel the damn service Mweb!!!!! And this is one of the reasons I don't go with Mweb. Shame on you
0 replies
3 months ago
Disgusting Service all round from Web Africa
Poor ****ty service all round. My sister moved in around the 19th December but prior to that she contacted Vumatel to confirm the Fibre and Web Africa as the ISP. Vumatel comes out to check the line the previous tenant had and installed a new box because the previous tenant for some reason took it. Very petty, anyway. Vumatel says to my sister Web Africa needs to activate the line and it will take 24 to 72 hours no problem. Then xmas came around same thing still waiting and she called numerous times to Web Africa during the day and on chat and someone even put the phone down on her ear. She waited and waited same excuse waiting to activate. So today she called Vumatel directly and they said the only way this can be fixed is if the previous tenant cancels, now I can't understand if the person is not paying why is the line still active! And why can't anyone figure out a solution to this issue. She paid her pro rata fees and had no access what so ever to internet. She has sent her proof of address numerous times. This is damn ridiculous and disgusting. Find a solution ASAP or I will go straight to the ombudsman
0 replies
11 months ago
Customer service sucks at Legit Canal walk
Customer service at Legit Canal walk is the worst, there is 1 representative that has an attitude especially when it comes to refunds. I was not impressed by the attitude when it comes to my money. I think legit should be employing people that genuinely want to help people no matter what.
0 replies
13 months ago
BEST deal yet!!!
I work perm from home and one of the requirements is a top speed and my work requested 100/100 and I am currently on 75/75 which was working fine as I there are only 2 of us. Anyway I reached out to RSAWEB and spoke to Babalwa and explained my situation and with in no time offered my an amazing deal for the 100/100 effective 1st April and I took it!!!(I was so worried that the price would result in me having to change service providers). This is WHY I am still with RSAWEB and will recommend and boast about them often and to anyone who wants to listen. Thank you once again Babalwa and your team for this, my day in fact my year has been made.
0 replies
15 months ago
Mugg & Bean disappointment
On Monday 6/1 my friends went to mugg and bean canal walk for breakfast. They had breakfast and part of the breakfast was pork sausage and a medium rare steak. Everything seemed fine until the evening of Monday when my friend (m) became extremely sick both top and bottom. He was only able to go to the Dr on Wednesday and was told it is a gut infection due to what he ate. It is Wednesday 1/15 and he is still not 100%. Anything he may want to consume passes right through even liquids. The Dr did prescribe medication but nothing seems to be working. Needless to say he will be back at the Dr today to see what else could be done but he has vowed to stay away from mugg and bean for the foreseeable future which is shame as myself and my partner love mugg and bean (we do the halal) as my partner is Islam. But just wanted to let mugg and bean canal walk know that they maybe need to check their produce.
0 replies
28 months ago
Unwanted Loan
Not sure who or what they are or where they got my details. But i sure did not apply for any loans... Recieved an sms with a link and aint doing nothing. Tried finding contact details but their site takes long to enter.
0 replies
33 months ago
Siphokazi and Keisha...
Siphokazi and Keisha are absolutely outstanding! As always there customer service is impeccable and cannot fault them at all! Love dealing with RSAWEB... they deliver on time always 🎉
0 replies
36 months ago
Stop GL Attorneys!!!
Apparently they have been calling me, smsing me and left voice messages for me to contact them or a sheriff will come and visit me... utter nonsense! The only thing I received from them is emails. I am laying a complaint with the ombudsman today as this is getting ridiculous, over a prescribed debt from Nedbank that's more than 20 years old... really now... like really...
53 replies
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1 Star
11 (73.33333333333333%)