Active since Jul 2020
I purchased a pizza a few minutes ago from the Debonairs at Tswana Mall. When placing my order, I specifically requested that the barbecue sauce be replaced with the Debonairs sauce. Unfortunately, when I received my pizza, it did not taste like Debonairs sauce at all. Instead, the pizza had a very strong tomato sauce or tomato paste taste. The sauce was so overpowering that I could not even taste the meat toppings. The flavour is extremely strong and unpleasant and it is even causing a burning sensation on my tongue. This is very disappointing, as I clearly requested the Debonairs sauce instead of barbecue sauce. The pizza does not taste nice at all and is not what I ordered. I would appreciate it if the store could please look into this matter and assist with a replacement or appropriate resolution. Thank you.
Dear Food *****'s Market Team, I am writing to express my extreme disgust 🤢 and anger regarding the paw paws I purchased from your store at Lynnwood Lane Retail Centre on 08/09/2025. The paw paw were rotten and had visible mold growth on them. This is completely unacceptable considering I paid for fresh produce. I expect a higher level of quality from Food *****'s Market especially for items like fresh fruits that are meant to be consumed. The fact that these paw paws were sold in such a condition is outrageous and shows a lack of care in the selection and handling of products. I expect a response regarding the actions you will take to address this issue. Sincerely, Tebogo
I would like to take a moment to sincerely thank Karabo, the receptionist at Dr. CK Tabane’s practice. Every time I have called or visited, Karabo has gone above and beyond to offer incredible service, whether I’ve been dealing with an urgent situation or simply needed assistance with something small. His kindness, compassion and professionalism have truly made a huge difference in my experience. I’m genuinely grateful for his and would highly recommend Dr. Tabane’s practice for the their great service. Thank you, Karabo, for your unwavering commitment to patient care!
Dear Hello Peter, I am writing to express my deep disappointment, frustration, and ANGER regarding the medical care I received from a specialist (Dr J A Adebiyi) on June 29th. Despite paying R1,000 for the levies, I was not examined or properly assessed, which I believe is unacceptable! Here's a brief overview of my situation: - I fell ill on March 24th and visited my GP, who prescribed medication for reflux. However, my condition persisted, and I was referred to a hospital, where I received a drip and further testing. - Despite multiple visits to different doctors and hospital visit, the cause of my illness remained undiagnosed. - On June 25th, I started vomiting again and visited the ER around 23:50, where I was given a referral letter to see a specialist. - On June 29th, I saw the specialist, who failed to examine me or provide any meaningful diagnosis. Instead, he explained general concepts about nausea and vomiting without conducting any tests or assessments. What frustrates me the most is that the specialist: - Did not examine me despite my symptoms and previous test results - Prescribed medication without proper diagnosis - Claimed that he only performs gastro-related procedures on Tuesdays and Thursdays, and since he's traveling overseas, I won't be able to see him again soon - the medication he prescribed for me was R1,300+ without providing adequate care As a patient, I expect a certain level of care and attention from medical professionals, especially when paying for their services. I request that you take my complaint seriously and look into this matter further. Sincerely, Angry Patient!
Dear Hello Peter Team, I am writing to express my outrage and disappointment at the appalling customer service I received from Carrol Boyes and their head office. On January 25th, I purchased mugs and side plates using my bank card, but when I discovered a hole in one of the marks, the nightmare began. Despite visiting Carol Boyes Menlyn as advised, I was told to contact the head office via email. When I called (I spoke to Felo), I was incredulously informed that without a receipt, they couldn't assist me. Are you kidding me?! I have proof of purchase, which I've repeatedly offered to provide. The sheer inefficiency and disregard for customer satisfaction are staggering. As a paying customer, I expect basic respect and a functional product. I demand that you take immediate action to: Replace the defective mug Your assistance will be greatly appreciated. Sincerely, Tebogo
Dear Hello Peter, I'm seeking your assistance with a concern I have with Woolworths. I purchased a pair of shoes for my daughter, but unfortunately, they don't fit her properly. Initially, we tried size 5, which was too tight. We then opted for size 6, but it's too big, making it impossible for her to walk in them. She only wore the shoes once, and they're still in excellent condition. I reached out to Woolworths via DM, explaining the situation, but they refused to exchange or refund the shoes, citing that she had already worn them once. I believe this is unfair, given that the shoes are still in good condition and were only worn once due to the sizing issue. I would appreciate your help in resolving this matter. Please assist me in getting a refund or exchange for the shoes. Thank you for your attention to this matter. Sincerely, Tebogo
On December 24th, I visited Uitkyk in Silverton, where I had a disturbing encounter with one of the employees. A white male staff member, whom I recorded on video, was extremely rude and nearly physically assaulted me. I intend to share the footage on social media to raise awareness. I'm concerned that Uitkyk may be hiring individuals who exhibit violent behaviour towards customers, which needs to be addressed. ****** Rude Man!
I would like to extend my heartfelt appreciation and commendation to Mama Nelisiwe at Pedros chicken in Mams Square. After a previous purchase where I unfortunately didn't receive my fries, I lodged a complaint and was pleasantly surprised when the store contacted me days later. Yesterday, I collected my complimentary “fries” which turned out to be a meal (got more than what I expected from them) and was assisted by the exceptional Mama Nelisiwe. Her soft-spoken nature and kindness truly made my day. She apologized for the initial incident and provided outstanding service, turning a negative experience into a positive one. Kudos to Pedros Chicken for excellent customer service and a special thank you to Mama Nelisiwe for her warmth and professionalism.
I'm really frustrated! I just got back from Pedros in Mams Square, where I bought a full chicken and large chips. But when I opened my order, I was surprised to find that they forgot to include the chips! I'm so annoyed because I can't make the trip all the way back from La Montagne to Mamelodi just to get my missing chips!
I am writing to express my extreme disappointment and frustration with the service I received during my recent visit to your store at The Grove. On 03.06. 2024, I attempted to purchase a 6-pack of sparkling water, a regular item I buy for my daughter. Unfortunately, the sales associate, Ennie (who refused to provide her surname), was exceptionally rude and unhelpful. Despite my request, Ennie insisted that the store does not carry 6-packs of sparkling water, contradicting my frequent past purchases. She reluctantly provided a 12-pack, which was inconvenient for me as I walk to and from the store. I have consistently purchased sparkling water from your store due to my daughter's preference, and Ennie's behavior was unacceptable. Oh I forgot to mention to them that she kept on saying that I’m confused 😩 and that’s what put me off!!! Confused? Me? I buy water for my daughter every fortnight!!! I expect a higher level of customer service from Woolworths, and Ennie's conduct fell far short of those expectations. I request that you address this incident and take appropriate measures to ensure that your staff provides respectful and helpful service to customers. I reached out to the company via Twitter DM and received a response stating that their management team would contact me directly. I am still awaiting feedback from them regarding my inquiry/concern. Sincerely, Tebogo
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