TM
Tivani M
Active since Jul 2020
13
Reviews
0
Industries
Reviews
13 reviews10 months ago
Unusually High Water Bill and Lack of Response
I have received a water bill from IS Metering amounting to R2,801.54. I have raised an inquiry regarding this amount, but unfortunately, the Contact Centre was unable to assist me and referred me to the Accounts Department. I have since sent multiple emails seeking clarification on how the bill was calculated, but I have not received any response.
0 replies
25 months ago
The rep was of great...
The rep was of great help, thank you
56 replies
37 months ago
Policy cancelled without my knowledge while over charged
I am not a happy client, firstly my premiums were increased from R250 to R650 from the first of January 2023 to why I have no idea. I tied calling, sending emails no one bothered to respond to me, Now my policy has been cancelled to why only them know. what should one do to get any assistance from them cause this is a horrible customer service. what should happen to all my premiums that I have been paying all these years????
0 replies
44 months ago
My Tv stand was collapsing and they came to my rescue and built me a new one thank you
My Tv stand was collapsing and they came to my rescue and built me a new one thank you. Your work is beautiful.
0 replies
45 months ago
Horrible customer service,
I made an enquiry that I want to withdraw my Pension funds, every time I ask about it I am told that my query has been sent to the relevant department I should check after 5 days on progress, there's no communication on the progress or what so ever, It has been over a month getting the same answer, I have even wrote a complain there was no acknowledgement that it was received, This is a horrible service provider all I want it for them to withdraw all my funds, I am moving to another provider.
268 replies
59 months ago
Paid Up letter
I have sent through a proof of Payment of settling my account with Homechoice but no one has replied, All I want is a paid up letter on this Account and for it to be closed. This Account is recording a negative score and reducing my credit score.
159 replies
59 months ago
All I want is a paid up letter a settled account.
I have settled my account with Capital Data I have been asking for a paid up letter after sending more that 2 Proof of payments. first I was told my payment has not reflected, secondly that my payment has not been allocated, after that I was transferred between individuals and still no help, all I want is a paid up letter.
159 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (61.53846153846154%)