TS
Tufayl S
Active since Jul 2020
17
Reviews
0
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Reviews
17 reviews14 months ago
Poor service and food quality
I bought 6 whole chickens from the raisethorpe branch in pietermaritzburg for a function . I paid for extra basting at an additional cost on each chicken. I received the meals and all chicken was dry with hardly or no basting at all. I called the store to lay a complain. It's over 2 days since the last call with the manager and till now no one has called me to apologize. Please refrain from ordering with them for your functions to avoid disappointment
0 replies
22 months ago
Worse company to insure with
They are Unprofessional. The claims consultants do not know how to Deal With Claims. Submitted a claim with them, it's over a week now and we still going in circles.Please refrain from using them. I regret Insuring with them. They will always give u problems.
477 replies
22 months ago
AN EXCELLENT CLAIMS EXPERIENCE
My claims consultant was fouden Collins. He is Someone who is always going out of his way to deliver customer satisfaction. Keep up the good work.
53 replies
36 months ago
Refrain From insuring with old mutual
Unreliable and not professional. Their system had an issue and was double debiting my mom's account for her life policy. . They lapsed her policy twice for the fault being on their side. No apologies made neither do they call and notify you. Please refrain from insuring with them. There are other reputable companies out there waiting to do business professionally.
159 replies
43 months ago
Unprofessionalism
We are first time buyers. The sales agent mislead us. I would not recommend them to anyone in the near future when purchasing a property
0 replies
46 months ago
Regret Insuring with momentum
They take forever to settle claims. No calls or communication is made to clients. You need to keep calling them. Their service provider Silvex takes longer than the stipulated time frame to hand over damage reports. My mom is a pensioner and she needs to go through all of this. Really Poor and pathetic Service.
134 replies
47 months ago
Pathetic customer service
I keep calling into the call center and no manager is available to assist me. I asked for my contract to be canceled 6 months back. I'm still waiting. Can I please get higher management to call me. 0817751004
0 replies
48 months ago
Pathetic Customer Service
The consultant from mondo mtn contacted me to take out a contract. He mislead me with false information. I asked for the contract to be canceled from last year. Everytime I call the call center and ask for a manager they drop the line on me. Please refrain from dealing with these call centers
264 replies
48 months ago
Refrain From Using Vox Telecom
The customer service is pathetic. They don't contact you. Still waiting for them to call me and pick up my the equipment. Over 1 month now
208 replies
49 months ago
Best Insurance Company To Insure with
Keep up the awesome Work Momentum. My claims consultant was Dorothy makhele. She took care of everything. It's not only about your premium, but also the amazing service you get and how you are treated
74 replies
Review Distribution
5 Star
4 (23.529411764705884%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (76.47058823529412%)