ND
Noluthando D
Active since Aug 2020
11
Reviews
0
Industries
Reviews
11 reviews12 months ago
Ackermans Capegate - worst service from Shune Koopman
I made a lay bye at Capegate Ackermans a week ago, I went back today to cancel it and get different items with few items on the lay-bye. I was called at till number 7, and unfortunately fate brought me to an unpleasant encounter with Shune Koopman. She told me I cannot cancel the lay bye during the day, I should come in the morning. I told her I’m a professional that works, I can’t skip work to return a lay-bye and she went on and told me I can send someone on my behalf. I got agitated because I knew that there’s no well established clothing company that would have such a policy or directive. She said she would check, so she completed the refund and I explained again that I would like to buy some items in that lay bye and she told me that she will see what she can do, and now I really felt like she’s doing me a favour. I’m very upset and disappointed that to this day and age you still such unappealing service. I went to tell the Manager and she politely apologised and I asked her to either remove her from the front because clearly she will make you loose customers. There’s so many wrong things about that transactions, not to mention she forgot a bag and asked me to run my card again for a 0,90c. WOW WOW. She is the worst
0 replies
13 months ago
Unauthorise debit.
Hi I was charged by Isabella Garcia, I have been declining their calls but I do not understand how did they get the authority to debit my account. They debited 332.22 and I did not give them any permission to do that. I want my money back and they should send me the call if they say i agreed to their debit all because I'm sure their calls are recorded.
1 reply
13 months ago
Maggi Baumann does not respond to enquiries
I'm battling in getting my reprint certificate from CPUT, I tried to follow their process but now the turnaround tie has lapsed. I'm not sure of what to do now and I really need it for employment purposes and they are delaying me.
0 replies
38 months ago
What you hear is not what you get.
Good day I submitted a claim with Sanlam Indi last week friday 17-02-2023 and since they have a 48 hour turn around time, its very sad that no communication has been delivered on the status and progress after a week. I was hoping I could add the whole family into their policy because their adverti*****t sound so convincing but I'm not so sure anymore. From my line of work, communication is key and being used to that I then get very frustrated when someone is not communicated. Regards Nolu
215 replies
49 months ago
Worst Funeral Claim experience
Good morning I am writing this review on behalf of my mother and my family as a whole. My mother has an Old Mutual green light insurance policy for years. She submitted a claim on Wednesday (06-04-2022) and we were hoping to receive the money by Friday latest as per Old Mutual terms/adverti*****t which states "Old Mutual pays within 48 hours of all the correct documentation having been submitted" and to this day the money has not been paid. The funeral was a disaster because we had to go around borrow money for the funeral and the worst of this all is that this money that we borrowed obviously has interest as soon as it its given to you. This has been the worst experience that we have had as the family because we always trusted that Old Mutual is still one of the best service providers when it comes to funeral covers, but clearly we were wrong and we had a meeting as the family to before we decided to write this complaint and we actually realised that the funeral policy has caused us more than we were supposed to pay because of all the interest that we will now pay, because if we knew that the policy would give us grief then we would have made alternative arrangements with the bank covers or save the money up instead we trusted Old Mutual and it turns out we shot ourselves in the foot. My mother cannot even express the embarrassment we had to go through this weekend on top of the grieving, I think Old Mutual actually made everything worse and that can unfortunately cannot be undone as much as the agent that normally assist my mother with her funeral policies tried to escalate the matter with Team Leaders no one seemed to care. If you need more information you can contact the policy holder (my Mother) on the details below: Nomathemba Desemela ID: 6903150705084 Contact number: 0826229823
74 replies
50 months ago
False phising activity
Good day I tried to apply for a credit at Beares online and left my details. So this morning a lady/sales agent called Bhabha from Claremont branch sent me a Whatsapp saying that I have been approved and I should send the details of everything I needed to get on credit. With all the excitement because we will be getting the items we needed for my mothers new home. The lady started to ask me for questions about employment and salary, and answered because I thought she was confirming the information but looks like she was actually doing the application. I asked her if she is still busy with the application and she ignored my question and asked a different question. Later in the chat she told me that unfortunately I was declined. I have already called and confirmed with my mother that we will be getting the items that we need for the house, and that she needs to cancel any other plans she had. Can I get an answer why did they lie and told me that I was approved because that is false/fraudelent activity. What else can they do with all the information we giving them. Can someone make sure that I do get approved, since I will not be able to tell my mother that we not getting the items, please advise other from this patform where else can I lodge my complaint because I do have all the Whatsapp chats with her that I have screenshot and kept in case this does not get resolved. When you check your score all the time, it decreases your credit score and that affects you when you need credit, and for this lady to lie and went and run a check without my consent is not okay and I will have to take it further.
106 replies
54 months ago
Sanlam provident fund
Good evening. I am very concerned because 3 months ago I got a call from ICTS tracing company and was told that I have money that was not claimed from the building bargaining council. They asked me to fill in forms and send my ID and bank statement and I did. Now when I call ICTS thry tell that the matter is with Sanlam but I called last month and they said I do have money and it will be paid because it normally takes 2 months but now I'm concern because its 3 months. Can someone please tell.me the truth.
106 replies
54 months ago
Scam suspects
I received a call from this company in August saying that I have momey from the Building Bargaining Council and I gave them all the information and documents required and said I would get money within 2 months. When i called to follow up they told me that I need to contact Sanlam because it is not with them anymore, but when I called Sanlam they told me they waiting for ICTS so I'm not sure how valid is this company and if they were not just a scam.
0 replies
61 months ago
Scammers
Someone called me yesterday to offer me a R14700 loan, and she made accept a debicheck on the app. When I read the terms and conditions that she sent me after the call I realized that it was totally not what she said. The agreement stated that I will pay R552.14 for 30 months and after the 30 month only then I will receive a cashback. I would like to cancel the debicheck before it goes off my account. It is very wrong for your company to falsely advertised something. If you do not cancel that debicheck I will reverse it and share wht you have done to all social media platforms so that people know that you are scammers.
106 replies
68 months ago
Shoprite please contact me
Sections 8, 13 and 14 of the Occupational Health and Safety Act, Act 85 of 1993. Workers in the retail industry face as many health hazards as people employed in jobs that are generally believed to be more dangerous. Retail jobs require repetitive motions, heavy lifting, long periods of standing and other hazards that can result in injury. Retail workers need to be aware of the risks they face on the job and how to avoid them. Well I'm sure the act has emphasis on consumer risks as much as it has for employees. I'm a Construction worker who only understands construction regulations and familiar with the act but not an expect. i would like to think when it comes to safety it does not matter what industry you come from. So I would like to take this opportunity and share the experience that I went through today in Nonkqubela Shoprite in Khayelitsha mall. I was walking with my partner to the store to get some essentials and just before we could enter there was newspapers on the floor which did not bother me until i stepped on them only to find out that the was oil that was spilled while they had a boerewors campaign earlier in the day. I stepped and on what i thought was a newspaper but to my surprise that could have been the end of my life or I could have broken a spinal cord. I fell in a way that the people around the area had to rush to come assist me with getting up and make sure that I have not injured myself. This is probably the most incident that has happened in my career and would mention it in papers that I would still love to research in the future regarding the mitigation of risks in the retail industry. I would like to get an email address from Shoprite so that I could share the details more thoroughly and share the pictures I've captured before I share it with the social media. Can someone contact me on my email which is De*****P@eskom.co.za. Noluthando Desemela
0 replies
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