TM
Tshepo M
Active since Aug 2020
42
Reviews
0
Industries
Reviews
42 reviews2 months ago
Two month of waiting for delivery
I bought items early in January and they did not arrive,a month later one I was told to lodge a refund and the other items is still not being delivered.I am told to pick the item yet there is no Adress or instructions,even though I chose delivery option to my Adress EV069332648CN
0 replies
5 months ago
Contract ****m,
I had a 24 months contract which ended and I have been a loyal client and never missed a single instalment,when the contract ended I kept on receiving calls to upgrade and I told them I was not looking to upgrade and requested a cancellation however I was told it’s not done through a call.I then went to Protea Glen Telkom store and requested a cancellation which I was told it would be cancelled the following month as it was already mid month.Few months later I was still debited and reversed the debit or and now Telkom is sending me massage that I owe them 1000.I feel ****med because I requested a cancellation,I am never taking contact with Telkom,they can sign you up for contract on a phone but when it comes to cancellation they make it difficult or impossible.When a contract ends why do you continue to debit a client?What does 24 months contract mean if after that I am still debited?
0 replies
5 months ago
Terrible legal service
With Clientele Lawyers you will never get feedback unless you chase them.I have two claims already that are a year old and unresolved now I lodged a third claim and already I am not getting joy,I called in today to seek for feedback and the whole day,I was told my Lawyer is busy.Whata terrible service.Clientele doesn’t have internal Lawyers and this is a problem
142 replies
7 months ago
Rude,impatient and unprofessional Lawyers
A year later Clintele legal still failing me with all my cases.Taking me from pillar to post,go to Miosa,go to NCC while someone is in position of my car and money.Yet their Lawyers are rude and impatient with clients.The Lawyer calls me and even refuses to give me her name ,telling me that I can cancel and close the file and go to another Law farm.What level of rudeness is that
106 replies
10 months ago
Royce Rolls service by Karabo Nkuna
Karabo Nkuna from Midstream branch,remain to give the best of the best service to his clients,I recently purchased a car through him after bad experience with the Dome and the service he gave me was superb and he had to come from his office day to assist me ,I would give me 10/10 not forgetting a white lady from Finance,wow what a sweet and patient lady throughout the process
56 replies
10 months ago
Worse custumer service
This guys have no sense of agency,you will call and apply and wait forever to receive a call from scheduling department.
112 replies
10 months ago
7 months without conclusion on my cases
7 months later the matter is still not resolved,The advert for clientele on TV is misleading,give us wrong impression of their lawyers.Allegedly clientele don’t even have internal lawyers instead they outsource.They changed my lawyers more than once and every time they do,I start from scratch with the new artoney, submitting the same document over and over again .I asked to lodge a complaint and got an sms or acknowledgment however nothing was done.If you .When my cases are out of SLA ,they close them and reopen them .This is terrible service
53 replies
15 months ago
Worse and unprofessional lawyers
Since I lodged dispute through Clientele Legal last year late November it’s been back and forth with me getting feedback,tried to reach out but the service is just terrible.Their Lawyer took my case and initiated communication with my third parties however throughout this period communication was terrible and all of a sudden this year I received emails saying that”my matters don’t require a Lawyer “my question is if this matters do not require a Lawyer.Why was my case taken from the word go and Communications initiated with my third parties .Do you guys take a case ,work on it and while in the process,go back and acces if the issue requires intervention or not?or you access a case before taking if because now I feel this is just lack of accountability from Clientele.My car is stuck at the machanic while you guys had arrangement with him after he failed to deliver on his promise you come back and tell me my issue don’t need intervention?My other matter also you are saying I have to go to Auto Ombudsman yet this is the first step I was advised to take by you and it did not work?I am definitely taking this matter to the Law Society
159 replies
16 months ago
Worded service
Clientele should do better with their legal dept,I reported a dispute against my Panelbeaters on Friday 13/12/24 and till to this date nothing is done and I have to chase them to get feedback back😟and every time you report a matter the Artoney assigned to me does nothing and instead she want me to do all work,neither does she give advice as an Artoney who studied LLB,I feel we are given admin people who know nothing about Law,all my cases there was never a solution all they will advise you to do is give in or surrender and I wonder if I were to be convicted if they would get me out if the fail with such small matters
112 replies
17 months ago
Bad customer service
Customers are not taken serious here,I booked for service over a week now.Every time I call to ask when they are coming,they always say”we are on the way”the customer service is bad don’t waste your clients time.Please don’t confirm bookings you can’t attend
0 replies
Review Distribution
5 Star
2 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.380952380952381%)
1 Star
39 (92.85714285714286%)