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neo N
Active since Aug 2020
20
Reviews
0
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Reviews
20 reviews2 months ago
CIPC not in our favor, just another government entity
Please note that i had made payment in order to register a new company but my funds have not reflected and it is over two weeks now, i have tried everything i could , i call but the line just cuts off , i sent emails i even used their queries portal, nothing has been done, what is this?
0 replies
4 months ago
Makro ****
I am writing to express my dissatisfaction regarding the delayed delivery of my order, which was scheduled for delivery on 27th [Month]. As of today, the order has still not been delivered. I contacted your support team and spoke with a representative named Pamela; however, she was unable to provide clear information regarding the status of my delivery. Furthermore, I did not receive any communication from Makro acknowledging that the package would be late. This delay has caused significant inconvenience, as the item was intended as a gift, and the recipient is understandably upset. I kindly request an urgent update on the status of my order and an compensation for the delay
392 replies
6 months ago
Dispute logs are not prioritized
I would like to express my concern regarding the customer service experience I’ve had with Experian. I have logged multiple disputes, but unfortunately, the resolution process has consistently exceeded the 20-day timeframe. Furthermore, the email updates provided lack sufficient detail, making it difficult to identify which specific dispute is being referenced. In one instance, I was informed that a dispute could not be processed due to incorrect logging. However, when I attempted to review the details to correct the issue, no information was available, leaving me unable to take any meaningful action. Even if I were to identify the correct dispute, I would still face another lengthy wait for assistance. Although the platform has been updated, I’ve found that the support staff are not particularly helpful and often discourage further dispute submissions. I also noticed unfami**** cellphone numbers listed on my credit profile, which is deeply concerning. Despite my efforts, I have been unable to have these removed. Other credit bureaus stick to the SLA not Experian SA
371 replies
16 months ago
Great customer care
I had logged a review on RSC listing me for an arrears amount even after making a payment arrangement, but they have responded quickly and fixed the error, thank you
56 replies
16 months ago
Credit Score Affected
I am writing to formally dispute the recent update on my credit record. On 11 December, I contacted your office at 17:58 to arrange a payment plan. During the call, I was assured that my credit record would not be affected, and I even agreed to make a partial payment as part of the arrangement which i did. To my surprise, my credit report has since been updated to reflect an arrears amount, which is contrary to the agreement made during our conversation. I kindly request that you review this matter, including pulling the call recording from the date and time mentioned, to verify the agreement and rectify the error on my credit report.
56 replies
21 months ago
Multiple unauthorized enquiries
Title: Unresponsive and Invasive - Still No Resolution I've had a terrible experience with Boodle, and it just keeps getting worse. Despite their poor service, they’ve made multiple enquiries on my credit profile without my consent. I've reached out to them numerous times, but still no response. This is my second review, and if this issue isn't resolved soon, I will escalate the matter to the National Credit Regulator. Fix this now, Boodle!
56 replies
21 months ago
Boodle multiple credit enquiries
I hope this message finds you well. I am writing to express my concerns regarding multiple unauthorized credit report inquiries made by Boodle. Despite their claims of providing quick loan approvals within minutes, my experience has been contrary. The platform has taken several days to respond to my application, significantly deviating from their promised timelines. Moreover, I have noticed that Boodle has made duplicate inquiries on my credit report without my consent. This not only affects my credit score but also seems like an attempt to penalize me as a consumer when the business transaction does not proceed as expected. I kindly request an immediate investigation into this matter and the removal of all unauthorized inquiries from my credit report. Such practices are not only unprofessional but also detrimental to consumers' financial well-being
112 replies
27 months ago
Webafrica with terrible customer service and unclear with their dealings
well i had just reconnected my services last week and today Webafrica is trying to debit my account again , im on the whatsapp chat with a lady by the name of Xolelwa M from webafrica, who seems to be very dismissive when i ask her questions as to why i should pay a monthly subscription again after a week
0 replies
29 months ago
SANLAM IS WORSE THAN THE GOVENMENT
well the phone lines are surely useless, customer care is terrible every time i have a question it almost seems like im talking a foreign language because the consultants just drop the phone. This is by far the worst Call Centre in the country
258 replies
33 months ago
Bad , terrible customer service
I have made additional payments to my loan account but Sanlam seems not to communicate with their clients , no feed back no nothing , now I'm not even sure if my funds have been allocated, Everytime i call sanlam there is someone eating on the other side on the line , i cant believe the lack of professionalism especially for a company like Sanlam
600 replies
Review Distribution
5 Star
1 (5%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
19 (95%)