SE
Su E
Active since Aug 2020
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Outsurance is ABSOLUTE BEST, They're friendly,patient & professional always going the extra mile What really stands out for me is the fact Outsurance demonstrate emphathy, care follows up and advise further if needed in all situations
Outsurance is ABSOLUTE BEST, They're friendly,patient & professional always going the extra mile What really stands out for me is the fact Outsurance demonstrate emphathy, care follows up and advise further if needed in all situations. No question is stupid to them & their initiative ideas improves our lives, saving money & time Outsurance are going OUT of their way to serve and they are always OUT to assist in any emergency.. What more can l say.. Outsurance is OUTstanding in every aspect Outstanding Unique Trending Dont just insure OUTsure.. Then you can be OUT and about enjoy life Outsurance DON'T FIT IN THEY STAND OUT I hope my review opens your mind to reconsider your insurance, & go OUTSURANCE SE
56 replies
2 months ago
FAIL TO TAKE ACCOUNTABLALITY
On 13 Oct l uploaded my Shein order **********921 (12 items). Courier Guy came to it pick up on 14 October 2025. After some time l noticed that there was no movement on the system I contacted Courier Guy who inturn informed me to contact Imili my service provider, which l did . Imili informed me their system pics up order **********2387 (6 items). This was not correct. Imili told me it's not them it's SHein who change numbers on the system and l must take it up with Shein. According to Imili my order left on 17 Otober 2025. Afer months As soon as I PICKED up this INDISCREPANCIES and contacted them via telephone via email and whattsup, They treated me like an imbecile as if this was all my fault, when l asked them questions. Their consultants were utterly rude on the phone and their frustration was evident in their emais. It was a MESS . I HAD SORT EVERYTHING OUT MYSELF TOOK MORE THAN 4MONTHS.IMIILI DID NOT HELP ME THEY KEPT ON REFFERING ME BACK TO SHEIN. IMILI COULD NOT PROVIDE ME WITH A CUSTOMER SERVICE RETURN RECEIPT VOUCHER NUMBER FOR SHEIN . Imili's managers did not escalate the matter did not investigate. I had to deal with Sjein after wards whom in turn refered me to lmili I RATE YOU A ZERO
0 replies
2 months ago
ZERO RATING ON HIMANRRLATIONS
On 13 Oct l uploaded my Shein order 6101425180921 (12 items). Courier Guy came to it pick up on 14 October 2025. On the same day another Courier Guy came to collect the same order I informed him the oder has been collected already. I received an an email ATTEMPT TO PICK UP ORDER HAS FAILED, which was incorrect. Phoned them to inform them. After a while l received another email stating they picked order 61013256202387 (6 items). As soon as I PICKED up this INDISCREPANCIES and contacted them via telephone via email and whattsup, They treated me like an imbecile as if this was all my fault, when l asked them questions. Their consultants were utterly rude on the phone and their frustration was evident in their emais. It was a MESS . I HAD SORT EVERYTHING OUT MYSELF TOOK4MONTHS.COURIER GUY DID NOT HELP ME THEY KEPT ON REFFERING ME BACK TO SHEIN AND IMILI AND COULD NOT EXPLAIN ANYTHING. They refused to waybills provide proof of collection to customers. They refer you to Imili, yet they collect it. All you get from Courier Guy is Automated emails . I rate you 0
0 replies
3 months ago
THANKYOU BJORN GLYNE PATIENT AND EFFIENT
THANKYOU BJORN GLYNE PATIENT AND EFFIENT. SERVICE AT IT'S BEST.
56 replies
65 months ago
Feedback Received
I received feedback from The Vet Shop Vangate Mall and that was all I wanted
0 replies
65 months ago
Feedback
I received feedback from the vet shop Vangate Mall and that was all I wanted.
0 replies
65 months ago
Service of incompotent Manager
After reading my review I would like to clear any misunderstanding that might occur. Herewith I whish to inform you that I would like to rectify my review by stating the following rectification that might cause confusion Let it be clear that under no curcimstances did the staff in the shop ask me to leave. I saw the floors was wet and I left on my own accord informing both Miss Meagan and Mr Dean that I will come back in 15min as I want to speak to the manager. On my return I asked Miss Meagan to phone the manager as I wanted to ask her regarding this promotion. Thus Miss Meagan called on my behest even though both of them wanted to help me. Unfortunately the manager was busy with another client, but I did not mind to wait and I said I will wait in the shop for the Manager to call back. By that time I was very upset already and wanted to ask the manager a question. She as a manager humiliated me and made me feel like a criminal when I heard her saying sucurity must be called for me and I did nothing wrong. I am not a drunkard or a thief neither did I damage any property. I simply wanted to ask her something and I felt offended by the way the Manager handled my situation and due to her utter incompence as lack of communication and people skills she will now not know what my questions was and that is what upsets me the most. Being a manager myself she did not even have the decency to at least take my call and hear me out. She opted to threaten me as a customer with sucurity rather than doing her job what she gets paid to do and that is to represent the company and resolve issues that consumers feel junior staff do not have the answer to and resolve the issue face to face or telephonically but she failed to do that. Her service delivery as a manager to customers over the phone is her duty if the customer request to speak to her. I would never like to meet her in person if she did not treat me with the necessary ethics over the phone. I do not wish to find out how she treats customers in person. As for the staff their service delivery is excellent. I respect them immensely and thy did everything according to etiquette. They are an asset to the company
112 replies
65 months ago
The Manager at Vangate mall She has no people etiquette
Please report manager of the vet store Vangate Mall Yesterday 15/12/2020 I travelled with 3 taxis to The Vet Shop Vangate Mall. I am an elderly lady with no other means of transportation to get there as I stay far and that mall is in the closest range considering Corona as well. I don't have negative feedback of staff Miss Meagan and Mr Dean. Yesterday 15/12/2020 at approximately 1400 ands 14 15I went to the shop for assistance. They asked me politely to leave for 15 minutes as they are cleaning etcetera as the manager Cathy is on her way. I agreed full heartedly and said it's fine as they were so nice I agreed. After almost 25min I went back for assistance. I simply wanted to redeem R300 voucher code of a promo that is ran by ROYAL. I heard its a good food as I searched the internet to find out on how to redeem my code Royal sent me after I registered on the website. The staff said she is not allowed to assist me on instruction of their MANAGER A MISS CATHY. Before I responded I asked colleagues to enquire if ROYAL HAS STOPPED THE PROMO.. AFTER I RECEIVED FEEDBACK FROM MY SUBORDINATES ALL OVER SEAPOINT KENILWORTH CANAL WALK ETCETERA I WAS INFORMED THAT ROYAL HAS NOT STOPPED THEIR PROMO AND ITS CURRENTLY STILL RUNNING THAT'S why I RECEIVED A CODE. I WAS SURPRISED THAT THE MANAGER OF THE VET STORE AT VANGATE MALL HAD AUTHORITY TO STOP A PROMOTION OF ROYAL AND SHE IS NOT THE OWNER OF ROYAL. IT'S ROYAL "S PROMOTION NOT HER PERSONAL Promotion. AS I AM WELL AWARE A MANAGER HAS NO RIGHT TO STOP A PROMO OF A COMPONY AS HE OR SHE IS NOT THEIR OWNER NOR DO THEY GET TO DECIDE WHEN IT STOPS AS MANAGER ARE EMPLOYEES AND ARE EMPLOYED TO MANAGE A SHOP BUT THEY DON'T OWN THE Shop. The more they promote the product the better for their store the COMPONY and customers alike on a hole. I simply asked to speak to the manager which is my right if I need answers. I distinctly heard the manager to get sucurity to put me out because she don't want to answer my questions. I was upset and wanted answers from her as a manager. I I am not a drunkard or a thief why did she instruct her junior staff to call sucurity instead of doing her job she gets paid to do as a manager and talk to me and answer my questions. I could hear she is white and I am not and and that ****ed me off was I not white enuf for CATHY TO TALK TO AT LEAST. SHE IS A RACIST AND REFUSED TO ANSWER MY QUESTIONS AS I ASKED HER IS IT BECAUSE I AM NOT WHITE AND BECAUSE THIS IS A POOR BLACK COMMUNITY OVER THE PHONE. SHE OPTED TO INSTRUCT HER STAFF TELPHONICALLY TO BRING SUCURITY FOR ME AS IF I AM A THIEF OR A LOIITTERING DRUNKARD. I AM CERTAIN IF I WAS WHITE CATHY WOULD HAVE TREATED ME WITH NECESSARY RESPECT AND DIGNITY. WHY DO U allow Cathy and give her the right to misuse her position as manager and treat her on white customers different to white customers. I People like her should be dissiplined and eradicated from your business PLEASE REINSTATE A NEW MANAGER AS CATHY CLEARLY DO NOT HAVE THE NECESSARY SKILLS TO RUN YOUR SHOP AND THIS WILL COST YOU CUSUMERS AND CUSTOMERS IS YOUR AND HER INCOME. SHE MADE A DICISION TO HAVE ME THROWN OUT WITHOUT SEEING WHO I AM TAKING THE TIME TO TALK TO ME OR TO ANSWER LEGITIMATE QUESTIONS THE CHIEF EXECUTIVE OFFICER AND DIRECTORS AND OWNWER OF THE COMPONY SHOULD CALL HER TO ACCOUNT. SHE HUMILIATED ME WITH OUT TENDING TO MY COMPLAINT. SHE JUDGED SENTENCED AND EXECUTED ME WITH OUT SEEING ME FACE TO FACE. THAT IS NOT ETTIQUETTE OF MANAGER AT ALL. I WAS TREATED LIKE A CRIMINAL BY AN INCOMPOTENT MANAGERESS IN HER ABSENTCIA NOW WHY IS THIS WOMAN STILL GETTING PAID A SALARY BY THE VET STORE IF SHE HAS NO CUSUMER ETTIQUETTE
0 replies
65 months ago
Please report manager of the vet store Vangate Mall
Yesterday 15/12/2020 I travelled with 3 taxis to The Vet Shop Vangate Mall. I am an elderly lady with no other means of transportation to get there as I stay far and that mall is in the closest range considering Corona as well. I don't have negative feedback of staff Miss Meagan and Mr Dean. Yesterday 15/12/2020 at approximately 1400 ands 14 15I went to the shop for assistance. They asked me politely to leave for 15 minutes as they are cleaning etcetera as the manager Cathy is on her way. I agreed full heartedly and said it's fine as they were so nice I agreed. After almost 25min I went back for assistance. I simply wanted to redeem R300 voucher code of a promo that is ran by ROYAL. I heard its a good food as I searched the internet to find out on how to redeem my code Royal sent me after I registered on the website. The staff said she is not allowed to assist me on instruction of their MANAGER A MISS CATHY. Before I responded I asked colleagues to enquire if ROYAL HAS STOPPED THE PROMO.. AFTER I RECEIVED FEEDBACK FROM MY SUBORDINATES ALL OVER SEAPOINT KENILWORTH CANAL WALK ETCETERA I WAS INFORMED THAT ROYAL HAS NOT STOPPED THEIR PROMO AND ITS CURRENTLY STILL RUNNING THAT'S why I RECEIVED A CODE. I WAS SURPRISED THAT THE MANAGER OF THE VET STORE AT VANGATE MALL HAD AUTHORITY TO STOP A PROMOTION OF ROYAL AND SHE IS NOT THE OWNER OF ROYAL. IT'S ROYAL "S PROMOTION NOT HER PERSONAL Promotion. AS I AM WELL AWARE A MANAGER HAS NO RIGHT TO STOP A PROMO OF A COMPONY AS HE OR SHE IS NOT THEIR OWNER NOR DO THEY GET TO DECIDE WHEN IT STOPS AS MANAGER ARE EMPLOYEES AND ARE EMPLOYED TO MANAGE A SHOP BUT THEY DON'T OWN THE Shop. The more they promote the product the better for their store the COMPONY and customers alike on a hole. I simply asked to speak to the manager which is my right if I need answers. I distinctly heard the manager to get sucurity to put me out because she don't want to answer my questions. I was upset and wanted answers from her as a manager. I I am not a drunkard or a thief why did she instruct her junior staff to call sucurity instead of doing her job she gets paid to do as a manager and talk to me and answer my questions. I could hear she is white and I am not and and that ****ed me off was I not white enuf for CATHY TO TALK TO AT LEAST. SHE IS A RACIST AND REFUSED TO ANSWER MY QUESTIONS AS I ASKED HER IS IT BECAUSE I AM NOT WHITE AND BECAUSE THIS IS A POOR BLACK COMMUNITY OVER THE PHONE. SHE OPTED TO INSTRUCT HER STAFF TELPHONICALLY TO BRING SUCURITY FOR ME AS IF I AM A THIEF OR A LOIITTERING DRUNKARD. I AM CERTAIN IF I WAS WHITE CATHY WOULD HAVE TREATED ME WITH NECESSARY RESPECT AND DIGNITY. WHY DO U allow Cathy and give her the right to misuse her position as manager and treat her on white customers different to white customers. I People like her should be dissiplined and eradicated from your business PLEASE REINSTATE A NEW MANAGER AS CATHY CLEARLY DO NOT HAVE THE NECESSARY SKILLS TO RUN YOUR SHOP AND THIS WILL COST YOU CUSUMERS AND CUSTOMERS IS YOUR AND HER INCOME. SHE MADE A DICISION TO HAVE ME THROWN OUT WITHOUT SEEING WHO I AM TAKING THE TIME TO TALK TO ME OR TO ANSWER LEGITIMATE QUESTIONS THE CHIEF EXECUTIVE OFFICER AND DIRECTORS AND OWNWER OF THE COMPONY SHOULD CALL HER TO ACCOUNT. SHE HUMILIATED ME WITH OUT TENDING TO MY COMPLAINT. SHE JUDGED SENTENCED AND EXECUTED ME WITH OUT SEEING ME FACE TO FACE. THAT IS NOT ETTIQUETTE OF MANAGER AT ALL. I WAS TREATED LIKE A CRIMINAL BY AN INCOMPOTENT MANAGERESS IN HER ABSENTCIA NOW WHY IS THIS WOMAN STILL GETTING PAID A SALARY BY THE VET STORE IF SHE HAS NO CUSUMER ETTIQUETTE
0 replies
69 months ago
Kavatro refuse to reimburse me for the the products I paid for and never received. They took my money via EFT but they never gave my products and refer me to terms and policies but I received nothing till date
Can you please tell me where I can report you as you give me no definite answer on what Kavatro is gonna do to ensure i get my product or re issue me with other 3 bottles which I paid for in full. Its in transit since November 2019 l have been waiting ever since. I paid for 3 bottles Kavatro bottles and never received it. Their support team sent me up and down to customs and post office. I paid and never receive my product and they refuse to refund me. They can't give me a tracking number nothing. They keep on saying its In transit since 2019 11 29. This is uneceptable. They keep on sending me the same message. On Thu, Jul 30, 2020, 13:23 <support@customeremail.net> wrote: Greetings, Thank you for contacting customer care. We sincerely apologize that you have not received your item. Although our system cannot predict the exact date of arrival, we can confirm that the shipment has left our facility and is currently in transit. The delay may be due to a hold up with customs. We cannot issue a tracking number for the package because the item is being shipped internationally. Once the item switches postal carriers, any tracking information is rendered useless because different carriers do not communicate the status of the package with each other. We apologize for any inconvenience. Please contact us again if you have further questions. Kind Regards, Ketovatru Support Team +27-875502437
53 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (70%)