Active since Aug 2020
Fastway Courier South Africa Subject: Couriers that can’t deliver parcels Ref no: 2G0002984783 My parcel was booked out to be delivered by fastway the first time 20 May 2025, 5:39AM. Since then it has been booked out for delivery four times. Twice a delivery person contacted me to ask for the address location (which obviously was given to the supplier), everytime I provide the address, the estate name (which is on Googlemaps, iPhone maps, Waze etc) and a pindrop. Still they can’t seem to find the address they have delivered parcels to before. The link they provide via email to submit a query because THEY didn’t deliver doesn’t work. I emailed the regional franchisee who responded to the mail but nothing happened after that. We called the franchise, they say the parcel is out for delivery. Its been out for delivery 4 times since 22 May 2025. I work with couriers every day; I’ve never experienced such bad service.
Our Goodwe inverter has given us trouble from the start (6years). In the last few months the tech team had us change cables and ports, meters, more cables, and then they do software updates and tests after weeks without your knowledge which messes up the system even more and draining the batteries completely. Buy something else.
I made a booking through Airbnb. The host let me know that Airbnb cancelled the booking. Now Airbnb says I have to cancel the booking with the owner, the owner says I have to cancel the booking with Airbnb. Airbnb's site just takes me to the part where I message the owner. I'm now stuck between these 2 parties and not getting my refund. Reservation number HMRAZHWYA2 The don't have
I ordered goods from Incredible connection 26 Jan '24 and paid with instant EFT. I realised that FNB failed to execute the payment when Incredible connection canceled the order (29 Jan '24) due to non-payment (Previous Hellopeter ref #5736212NF). I then queried FNB who subsequently instead of refunding my account unilaterally made the payment to Incredible connection to a CANCELED ORDER. PLEASE get FNB to refund the money to me without further delays as the waiting period for ANY query takes DAYS.
FNB blocked an online transaction, and a screen popped up that they would contact me to verify the transaction. That hasn't happened. I've been on the phone and have been transferred to 4 different departments - nobody wants to help. The money has been withdrawn, without FNB's phonecall to verify it off course and now the shop has cancelled my order and no sigh of the money.
21 July 2022 (ref no WF20220714N8780943) I sent Sizwehosmed authorization documents through for a patient, which was granted 22 August 2022 (ref no 10000144807) Authorization number for hearing aids is NEO20220722000A . MANY calls (still using ref no WF20220714N8780943) from the practice as well as the patient (N1358976) followed in which we were told MANY times we were on the next pay run and that the matter 'was resolved'. Today, 12 May 2023, they told the patients everything had to be resubmitted as authorization was never given. I have all the documents.
I ordered products from Raru 14 April 2022 (order number RCO-K4U-ML6). Delivery was expected to be end of May 2022. Raru has never updated me on the order status. I followed up 2 and 20 June, for which they only replied "Please note at this stage we do not have an ETA as to when our stock will arrive although we constantly in contact with our supplier. This is beyond our control due to there are limits with receiving import shipments. Should you no longer wish to wait for the item we are able to credit your profile, whereby it may be used toward a future purchase. Kindly confirm if we may proceed." 14 August 2022 I asked them to repay me to which they agreed (instead of credit as I will NEVER shop with them EVER again). It is now 29 September 2022 (46 days!) and I still haven't received the payment.
Order 26073 I placed an order 14 October 2021 for an in stock pain management device. I got an automated response that if my order was not fulfilled in twenty (20!!! remember this was indicated as in stock) I should contact PC Link computers. I did contact them after the 20 days. Automated response again. I followed-up again after 7 more days and got this message 'Kindly note that the supplier keeps on moving the ETA Therefore we will be processing a refund for the stock I do apologize for the inconvenience caused'. Today marks day 14 and counting; the refund would have happened in 10-14 working days. Reading the other reviews, I suppose I should feel lucky that they actually responded!!
After obtaining authorization for appliances for a patient for the full amount, GEMS only paid a part. I phoned 13 times to sort this out: at first they say the account is settled, then I explain AGAIN, they send another query to the back office. Twice I was put on hold and then cut off after 20 minutes. I sent urgent messages regarding this, asked to talk to a team leader, which is apparently impossible, but messages are given to team leaders to phone me back, which they never do.
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